Dr. Juli has been treating my cats for 3 years now. One of them is very special-needs, and from day…read more1, she's recognized his needs in a tremendously loving and gentle way. I would not trust my animals (who are like my children) with anyone but Juli and her very caring team. Being a mobile, woman-owned, woman-operated veterinary practice, the model suits my needs perfectly. NO STRESS for my babies when it's time to see Dr. Juli! She's an excellent role model for young people, too! Worth every penny, every time!

Dr. Constantine and Harold just left our house, What a great service they have. Both were…read moreprofessional, calm and stayed almost an getting to know our dog and putting him and us at ease. They were able to give our dog all his shots and listen to his heart. This has always been a big problem at our other Vets office. They were great and the price was very reasonable. Dr. C will be our new vet and the Mobile service is the way to go if you have a dog with anxiety and fear.

We met with Dr. Carroll to discuss the results of our 8 yr old Cavalier's biopsy. She was…read moreprofessional and caring as she clearly explained the findings and our options. She was empathetic and did not pressure us into extensive testing, treatments or surgery. We highly recommend her if your pet has cancer.

The extremely competent care my dog Hope received here probably saved her life. She was diagnosed…read morewith Lymphoma in February, and I was beside myself with worry for her -- she is a wonderful dog and I really love her. I drove over an hour to VOSRC every couple of weeks for a few months to get her the best care I could find, and I really appreciated how detailed and informative the doctors and staff were when discussing treatment options and then how things were going. Since receiving two rounds of a five week chemotherapy protocol at VOSRC, Hope has been in remission for several months! Other vets I've taken Hope to have been impressed at the thorough notes I have on hand, because VOSRC always sends you home with everything you could ever need to know, printed out for you. It's now November and Hope is doing as well as ever; people are shocked when I tell them she is a cancer survivor. I'm so grateful for the care she got at VOSRC.

October 15th was our first visit. Staff was friendly. Great atmosphere. Vet and technician were…read moregreat with the care of Buddy and Mya. When we entered the office there was a sign welcoming our 2 dogs. Thank you for the great care that was given to our fur babies. Highly recommend West Chester Veterinarian

Im a parent for 3 cats and this is by far the best vet office I've been to. Both vets I've taken my…read morecats to are amazing here. They care about the pets genuinely. My cats Mickey , Lucy and Jen were all helped by them.

The Nightmare began when my 11-year 110lb Rottie could not get up or even pick head up from floor…read more I went to my go to animal hospital near Allentown and got absolutely no help (I felt the Emergency DR was either intimidated by him or was clueless where to start). They said there was no room ad referred me to another place in Jersey. So we went there and they tried their best (they were not equipped to handle emergencies like this. He was there for several days and a lot of testing with no improvement. They told me to try Philly. So Dozer & I went to Philly and after exam they told me their thoughts (thinking Cancer), offered the $5000 MRI and leaded towards his quality of life which at that point was NONE. I made arrangements for the next day for someone to come to the house. On the way home I kept searching for other places & came across Pinnacle Veterinary Specialists. I decided to take him to Pinnacle. They were wonderful from the start! I explained everywhere we had been and had no answers. Once again Dozer had to go through x-rays & bloodwork. Dr. David Brewer could not see anything definitive. He kinda felt same way Philly did (probably Cancer). He didn't feel it was some disease that dogs can get. I had to know. I just didn't or refused to believe it was cancer. I could not give up without trying and decided to get the MRI. I finally got my answer. It wasn't easy for Dr Brewster to find but it ended up being an infection from an old spinal cord injury that I never knew he had. He could not guarantee Dozer would recover from this because a week had already passed with no treatment. He said it if there is improvement it could take a year. He sent him home with medication and instructions. Within 6 months & a lot of hard work, my Boy was up walking getting better and better every week. Dozer was able to happily celebrate his 12th Birthday because of Dr Brewster's skills. I truly believe if I would have had the MRI done anywhere else, they still would not have found the old injury with an infection! I am forever grateful to DR Brewster and his wonderful staff at Pinnacle!!!

Unless you have no other alternative do not go here. Staff…read moreis rude and they get there cues from the owner Dr. Prober! It's all about the $$$$$ and they make sure you pay! NINE HOUR wait and no doctor came waited in a cold room no sink no staff follow up it's a disgrace. No way to treat a senior pet in distress and senior citizens They pick and choose their customer service! Shame on Dr. Prober and staff. I don't care how may rescue groups praise them them Beware!!

It's nice to have someone come to your house. It's not nice for it to be massively overpriced (more…read moreexpensive than my in home provider in California OR Massachusetts by almost double) and then to still have errors in almost everything. Great lady. Good energy. Rather disjointed when in service. Got my paperwork wrong both times. Submitted my dog for a surgery as a cat. Pretty big let down. Needless to say I did not let this person or her network touch my dog under anesthesia and without my presence. We will find someone else.

We had to make the difficult decision to relieve our Taz of his illness and pain yesterday. After…read moreeducating myself on the euthanasia process, we contacted several veterinaries to find the perfect Dr to send Taz on his way. Dr Knipe was kind and compassionate during the initial phone call and was available the next afternoon. Dr Knipe worked with us throughout the entire process so that Taz could leave us in his most favorite place, on our patio and in his mommy's arms. We highly recommend Dr Knipe for any type of veterinary needs your family may have.

I drive an hour from Philadelphia without batting an eye to see Dr. Latta…read more I was brought up with show dogs, and we have high expectations for the vets we use. Dr. Latta manages to give top quality care without over the top and unnecessarily procedures for our pets. She treats us like family and our pets as well. Her entire staff is wonderful.

Dr. Latta is a compassionate and caring veterinarian who is highly skilled and puts the best…read moreinterests of her patients first.

I have been going to another animal hospital up in Smoketown for over 26 years and love my regular…read morevet up there. Awesome care that (at least used to be, before they were taken over by VCA) was more affordable than anything closer to home. However, it's 45 minutes away and sometimes I'd just rather go local for the simple things and also to have someone I've established a relationship with for emergencies. Hence my relationship with Thorndale Animal Clinic. I have been using them on and off for several years now, and I can honestly say that my only not-so-great experiences have always been with one particular receptionist there who always seems rushed, curt, short and not very caring at times. Other than that, the techs and vets have been wonderful! My first experience ever was with Dr. Armstrong, who is now Dr. Haiko. My beloved rottie of 10 years had perforated her intestine and was very sick, and of course this happened on a Sunday morning at 4 am. I called and she answered from home. She offered to meet us in there right away. Sadly, Nala died on our way in to the clinic. Dr. Armstrong listened to her heart to be sure and then was so kind as to help us schedule a private cremation for her to be done later in the week. Since we didn't know the exact cause of death and really needed to, I called my own vet on Monday, who offered to do a necropsy for me. Dr. Armstrong was so kind to allow us to go and pick up Nala's body and then deliver her to Dr. Hall, who gave us our answers. (It was a perforated ulcer caused by all the meds she had been on for several years for Addisons and a herniated disc.) Dr. Armstrong also credited back the full cremation fee that was charged, and didn't charge us one penny for the emergency visit, even though we woke her up and interrupted her plans for her day off. Fast forward a few years and we started seeing Dr. Yarnall with our elderly cat ("Simba", of course!) She was always supportive and compassionate in helping us make some tough decisions with his treatments and care. (He finally died at home at the age of 18 with thyroid and kidney disease, blind and deaf, but still happy until the end.) And then today. I called to see if they could possibly euthanize a rescue (fancy) pigeon that I was fostering and trying to rehab. He had severe deformities of his legs and after a week of splinting with no improvement, I realized he would never walk so would need to be put to sleep. Now I know many people that "cull" pigeons on their own, but I could never bring myself to do that. So I called around to a few local vets. I was quoted everything from "we can't do it" to $135 but no appointments until at least tomorrow. Then receptionist Nikki called me back from Thorndale and let me know that Dr. Haiko would take care of things humanely and at n/c since it was a rescue. WOW! This was so greatly appreciated. Especially in these times where it is so rare to find someone with true heart and not just out to make a buck and go home. Thank you to everyone there at Animal Clinic at Thorndale for being such caring people. Keep up the good work... you are very much appreciated!

This is a message for all local pet owners to be aware and for Animal Hospital at Thorndale to…read morereflect on... I'm not one to post on fb often but I feel this needs to be addressed. **Thorndale Animal Hospital** I am writing this message in utter devastation and fury over how my desperate call for help was treated on Friday, May 15, 2026, at 4:43 PM. Our beloved dog, Chubbs, was suffering through a terrifying seizure episode, and I felt utterly helpless as I reached out to your clinic for assistance. During my call, I was pleading for immediate help, clearly expressing the urgency of the situation. I could hear my dog in distress and asked if you could hear her too. I was assured that you could. Yet, when the receptionist returned after putting me on hold, I was met with an infuriatingly cold response: I was told to monitor her and take her to an emergency room if the seizures continued. When I begged to bring Chubbs in for immediate care, I was told that I couldn't come because your clinic would be closing at 5 PM. In that moment, my heart shattered, and rage consumed me. I was sobbing uncontrollably, struggling to understand how your clinic's closing time could possibly outweigh the urgency of my suffering dog. I could have made it there by 4:50 at the latest, yet my desperate pleas were treated as if they were nothing but an inconvenience. **my call with your clinic** Me sobbing and begging "please please let me bring Chubbs in. I don't know what to do for her and I have two young kids here. Your clinic "if she continues to seize being her to the ER (Blue Pearl in Malvern) Me "please! You are only 3 minutes away from me! Malvern is a good 20-30 minutes and it's rush hour now! I just need her to feel calmer for the ride. Please help me" Your clinic "you can't, sorry, we closing soon" Then I hung up on her. After that heart-wrenching call, we had to wait for Chubbs to calm down enough to get her into the car. Tragically, she suffered three more seizures during the ride--two in the carrier and one just as we were entering the emergency room. The sight of our precious baby being rushed away by the emergency staff, with them frantically shouting for medications and treatment permissions, will haunt me forever. I understand the severity of cluster seizures; I know that what Chubbs was experiencing was critical and there's not much your clinic could have done to prevent the outcome of her passing. But I firmly believe that her suffering could have been alleviated had we been allowed to come to your clinic, even for a moment of care. So you can give her some thing to calm her down, enough for the ride to the BluePearl ER. Instead, the last hours of her life were filled with anguish and terror--not just for her, but for my entire family, including my two young children, who were left helpless and confused. I tried to explain to you that we will be at least 30 mins away and it's also rush hour.... I am not upset because the vet couldn't save her; I am furious that we were denied even a chance to help Chubbs find some comfort. I am convinced that if the vet had allowed us to come in, those additional seizures in the car could have been prevented. The cold indifference shown during such a critical moment is absolutely unacceptable. It felt as if your clinic's schedule, you clocking out on time, you making it for what ever dinner or after work plans were prioritized over the life of a suffering animal, and that thought infuriates me even more. I urge you to reflect deeply on how your policies impact those in desperate situations. No pet owner should ever have to endure the agony of being turned away when their beloved animal is in such distress.

I never do reviews but I just want others to hear about my experience with Dr Teti Unfortunately…read morefor my family we had to put down our beloved dog due to cancer. It was very quick and he went down hill in 3 weeks. We were so so sad and our vet recommended Dr Teti for euthanasia. We scheduled our day/time and Dr Teti pulls up in a little 2 seater Mazda Miata convertible. He comes to our door in a hoodie, dirty shorts and barefoot. His feet were filthy black with dirt on them. I let this go because we were focused on the task at hand. Once ready for anesthesia, he sticks our guy with needle and he must have hit something because my weak little dog screamed and screamed and just tried to get out of our arms. It was devastating. He finally fell asleep. But this was the last thing he experienced while alive. It killed me and the doctor said nothing. Once asleep, he administered the last shot and within seconds he passed. We held him and finally my husband carried him out to his two seater car. He is placed on the passenger seat, in the beating sun, and off he goes to Animal Soul in Wilmington , DE. This definitely was not the peaceful end of life we wanted for our little guy and it was devastating to us. The way he arrived, his appearance, the shot, the way he left was so disrespectful to all. --Lastly, I just had to stop at my vet the other day and I wanted to share with someone. Shared with staff and they are aware that Dr Teti's appearance is as above. I cannot believe my vet and others in area recommend him. Many might have a different experience, but I wish someone like myself did a review to inform others so they don't have to go through what we did. Rest in peace my little guy.

The absolute most honest, kind and amazing vet we have ever been fortunate enough to meet and have…read morefor our "babies". I can't say enough great things about Dr. Teti. He has been seeing our dogs for many years (all four dogs) and they all love him. He has supported us through some really tough illnesses as two of our oldest digressed with their heart conditions and we couldn't be more grateful for his knowledge and compassion.