My family and I have been going to this Aspen for the last couple of years. Even since our first…read moreexperience with the receptionist and front desk personnel, we weren't impressed with the friendliness or even the professionalism. I do appreciate that every time we've gone the hygienists have been authentically nice, friendly, thorough, and knowledgeable. They're great. The dentist we saw was pleasant, perhaps superficially, but affable nonetheless. Visits leave my family with a figurative bad taste in our mouths because of the poor interaction with the receptionist and the impression that Aspen repeatedly tries to up-sale us on services and charge for services that we neither request nor receive. Beware that meeting with the sales manager entails of, mostly, a sales pitch reminiscent of a car dealership salesman. Those meetings left us feeling yucky. In fact, my family faithfully and regularly used to attend our 6 month dental appointments but have trailed off in these last couple years because this location is our provider and unsavory. Here's how my visit on August 23, 2013 went: Walked in behind another client. I waited patiently behind him as he signed in on the clipboard placed on the front desk where the receptionist, Amy, was sitting. As the man in front of me finished, and I began to sign in, I noticed she made no effort to break eye contact with the computer monitor in front of her or even mutter any sort of greeting or acknowledgement that we were there and standing directly in front of her. I had a seat and waited a few minutes before she called my name and had me walk up to the desk. She flatly stated that I owed a balance of $37 for a fluoride treatment while implying she wanted payment immediately. Caught off guard, I tried calling my mom to see if she could've been possibly referring to a previous visit or if fluoride was even desirable. Unable to reach mom, I concluded that Amy was referring to a charge for the current day's visit. I decided against the fluoride treatment and informed Amy. I was soon called back. My sister, who was there with me, walked up to the desk to confirm that I would not be receiving the treatment, that nothing was owed from a previous visit, and that I did not incur a charge. Snidely, Amy told her that it was noted in my chart. A few days ago, I received a bill for the same fluoride treatment I declined. The phone conversation, again with Amy, was unpleasant and she seemed to not believe that I was unjustly charged until she got my file and saw for herself. It was condescending. I wish they understood that the experience at the front desk makes the first and last impressions, and their impressions are poor. That being said, we won't be returning this location or going to any other Aspen Dental because of the business model. Bottom line: they seem very oriented towards getting money out of patients. Not recommended.

Wish I'd read the reviews before booking online…read more I showed up promptly for my appointment right on time, using vacation time to do so. I received an email from the company stating that my appointment was confirmed and that I would receive scheduled service at noon today. It's noon. There's nobody at the office and the door is locked. A couple other patients with appointments also encountered the locked door. Confirming an appointment and then not being open at the confirmed time without contacting the patient to let them know is unforgivable. A company that cannot get the basics right certainly cannot be trusted to get the sophisticated work of dental care right. I recommend saving yourself time and frustration. Their web site is also offline (see photo); this feels more like a fly by night operation and I think I dodged a bullet after reading the reviews. Edit: I just received ANOTHER email from their scheduling system saying they'll see me *next* Friday at noon. Oh no you won't.

I've been seeing doctor Carl Erck for almost 10 years. His team does a terrific job caring for my…read moreteeth providing good dental advice and direction. Also enjoy my hygienist, Sarah, she's encouraging and helpful and does a great job. Carrie at the front desk is one of the best in the business. I don't know of a better person to meet when you come in the door than Carrie. She is fantastic. I will return and I highly recommend.

Dr Erck is really great! He is former Military but gentle and understanding. He takes emergencies…read moreand appointments. I saw him after a trip to a chain clinic down the street wanted me to pay to have all kinds of special things done when I needed a tooth pulled and an implant. He saw me and referred me to a great Oral Surgeon who couldn't take me for a few days so to control the pain since he's two minutes away, he agreed to just numb my mouth. (Great way to diet btw) but all worked out great and I love him as a dentist.

Update 8/17/26 Went to have the crown prep that will mount…read moreon the implant post. I was expecting them to take an impression like i have had for every crown in the past at previous dentists. Apparently the high tech at High Point is so advanced they use a special scanning wand they move around in your mouth that scans and creates a digital image that is then sent directly to the crown manufacturer before you leave the office. Super awesome, painless, no yucky impression goop in your mouth. I really love this dentist and her staff and her high tech equipment!! They have taken dentistry to a whole new level!

Dr. Miranda is my favorite dentist I have ever had. I look forward to my conversations with her…read moreteam and they are very welcoming and good at explaining my dental health to me in a way that makes me feel confident I am in the right place.

My experience with Dr. Copoulos was very relaxing and professional. He has a great office staff…read morethat makes visitors fell very welcome. Everyone else was visits has the greatest compliments to say about their visits. I highly recommend this dentist to anybody in the Milwaukee or Wauwatosa area's.

I have been going there since 1990 when dr Glen theiss was there than Dr Darrell stich took over…read morefantastic every time. If I call with with a emergency or a question it's taken care of right away. Never any pain amd everyone is so nice. If you go say hi to Tracy she's been there for as long has I've been going there.and really never have to wait long

review of DTreis appointment 11/20/25 review of scheduled…read moreteeth exam and cleaning.. Very qualified and personable hygienist.. made successful exam... reviewed by knowledgeable dentist... all in all..very personable and successful scheduled examination. would be happy to recommend to all! DTreis 11/20/2025

This clinic is 10/10 top-notch. Please note that most of the bad Yelp reviews refer to old staff…read moremembers who are no longer at Forward Dental Brookfield. Dr. Van Ryn, his secretary Jaylin, and his various assistants are exactly what I was looking for in my dental care. I have had a lot of work done over the years and needed to find a place I could return for regular maintenance. I couldn't be happier with them. They are patient, attentive, caring, detail-oriented, and customer service oriented. One salient example of their 10/10 status occurred when I submitted the wrong version of my Delta Dental insurance. The covered amount of my root canal was therefore miscalculated, and I was surprised to receive an automatic email saying I needed to pay several hundred more. When I brought this up to Jaylin, he conferred with Dr. Van Ryn and said "don't worry about giving us more money; it was our duty to make sure we were submitting to the correct insurance." I was blown away. The cleaning was very thorough, the endodontist recommendation was fantastic, and the crown was well-made. Dr. Van Ryn is fantastic at finding nerves to numb you up fast. He's also efficient with his time, and you're not in the chair for long. Please ignore the 1-star reviews about former staff membes and come to this clinic for your dental care. You won't be disapppointed!

Poor customer service. Had to ask MULTIPLE times to have my xrays and records transferred to a…read moredifferent dentist. Even after an emergency visit in a different location. Nothing was sent! The cleaning appointments were substandard. Dentist actually rapped on my teeth with a metal dental instrument hoping to find cracks. The hygienist was substandard as well. Pinched my lip. Not caring as she should have been. I will be driving farther and leaving work earlier to go to a PROVEN dental clinic - not a box store dentist - from now on!

The Orthodontist department is very good…read more Dr. Frankmann is kind and attentive; and great at following up with his patients. His staff is great. Gina always answered my questions and corners with a smile. They make a great team. If you are an adult that needs to see the Orthodontist (like me), they'll take good care of you and understand your needs.

Disgraceful experience - do not go here…read more My wife had a wisdom tooth pulled at Dental Associates of Wauwatosa on Monday, July 21, and the dentist who did it was a butcher -- rough, careless, and left her in serious pain. Four days later, her neck is swollen, and we're worried she has an infection. She called them on Wednesday to report the pain and swelling, and their response? They told her that a 51-year-old woman "takes longer to heal." Are you kidding me? That's not just dismissive -- it's irresponsible. Since then, we've called three more times, and no one has followed up or shown any concern. My wife and I have been patients here for over three years, but this is the final straw. This place clearly does not care about their patients once the procedure is done. We're now heading to an emergency dental clinic because they won't help. We're never coming back -- and you shouldn't either.

Communication was poor during my son's orthodontic work. He had a tooth that was impacted and had…read morenot dropped, which was our primary goal. He spent over a year in braces, and the tooth had still not dropped. No additional options were mentioned to us. We were sold on "phase 2" for more braces and more money prematurely and when I declined, they removed his braces, and the space they had created immediately began to close in. Now after a lot of time and money, we are in the same position as when we started. Very frustrating!

I do not recommend Charley Hewett. At my conciliation I was told I would have braces for 12…read moremonths. At 14 months I asked how much longer. A simple question all patients would ask. Unbeknownst to me Mr Hewett internalized that question as pressure to remove my braces. I travel frequently and never complained or not shown for every scheduled appointment. I was excited to have straight teeth and made multiple remarks on how important it was to me and I didn't care how long it took. I just wanted them to look great. A couple of appointments after I asked how much longer Mr Hewett said next appointment we will remove your braces. The big day was finally here. I flew in town allowing three weeks just to make sure there was ample time. I was excited but noticed my front teeth were not in line. I asked Mr Hewett ...he agreed and adjusted them. Charley told me they will move quickly and scheduled me the following week to remove my braces. I asked " are you sure it will be ok?" He assured me it will be fine. The day arrived to remove my braces. When they were off I immediately noticed huge spaces between my front teeth. Of course, I had to point it out. Now in my head I see flags.... why am I...the patient ...having to point out these issues? Why isn't the orthodontist seeing it himself. He manually strung and pulled my teeth together then glued a bar to the back of them. Still they werenot tight together you can see the bar between them. They barely touch. They are not in line so I have shadows. One front tooth is crooked so he took a device and tried to sand it down to reshape it. At this time I was very frustrated and didn't know what to do. I was in the chair so I really couldn't take a good look at the results. When I got home I examined my teeth closer. My bottom teeth were still crooked. I have large spaces between my front teeth. The bottom of my tooth touched but spread out to my gum line so it looks like I always have food in my teeth. On the left side there is a beautiful curve. On the right side it goes straight back making the exterior of my mouth droop. While waiting for my follow up my puppy chewed my retainer. I was out of town. I called the office to see if they could make me another one. I receptionist said "we probably can because we scanned your teeth."I said "I don't remember being scanned."She said "that's what was scheduled. " turns out they never scanned or took pictures after braces. I shared with her all my concerns to make sure enough time was scheduled for my next appointment. In the meantime ,I found a orthodontist and He scanned and replaced my retainer. Went to my follow up appointment with Mr Hewett. Of course he said my teeth look good to him but he can fix the lower crooked tooth with a retainer. I have had several comments about my Orthodonics work. " he's not a very good orthodontist. He didn't do that great of a job" I would have done it a little differently There's room for some improvement How you have the bar affixed to your teeth they will eventually get more crooked because it isn't glued to each tooth Moving forward... went to get my bottom retainer to fix the crooked tooth To my surprise Mr Hewett laid into me how frustrated he was with me. That I pressured him into removing my braces and he didn't appreciate me talking to his staff. I should go to another orthodontist. ARE YOU KIDDING ME. CHARLEY HEWETT MADE THE DECISION TO PREMATURE REMOVE MY BRACES. WHICH CAUSED A MULTITUDE OF HALF A..ED SOLUTIONS. SINCE WHEN DOSE A PATIENT HAVE THE KNOWLEDGE OR CONTROL ON WHEN YOUR TEETH ARE READY TO HAVE YOUR BRACES REMOVED. THEN TO TOP IT OFF ....BLAME THE PATIENT THAT YOU FELT PRESSURED...WHICH NEVER HAPPENED. POOR RESULTS IS THE PATIENTS FAULT??? IF you are looking for an orthodontist that you need to manage your results than Charley Hewett is perfect for you. Personally,I feel if you hire a professional you shouldn't have to point out simple things like.... that tooth is crooked, the spaces are uneven, should the over bite be so different from the lower teeth, shouldn't my teeth be touching and not have spaces between them, one side of the mouth is curved the other is goes straight back, making one side of your mouth droop. Accept being scolded about expressing your concerns and accused of pressuring when asking the simple question " How much longer until my braces can come off?"

I have been seeing this dentist for 3 years. This time I had chipped my 2 front teeth, not real bad…read morebut it needed fixing. I am 70 years old. He never lets anyone have pain. Hes extremely excellent at his job. He cares about his clients. The staff are very professional and nice. I have always been treated with respect and I get an extremely severe headache immediately when I have my mouth o for 30 seconds. They put a guard in my mouth to hold open my mouth. Absolutely no headache and my front teeth look fantastic. I recommend him.

From the owner: Clear Liners, Implants…read more Services: Dental, Cleaning, Smile Shapers, Endodontics, Crowns & Veneers, Root Canal Location Facts: BP and Bobby's Bar are nearby.