Great service!…read more Really appreciate them taking care of my dog today. I really recommend to anyone looking for a vet that will treat your pet like it's their own.

I have recently moved out of state and have to say I miss Dr Jerri and her staff so much. I can not…read morefind a vet that comes close to Dr Jerri. She has always been so kind, never pushing for unnecessary service. I had to put down 2 of my dogs and Dr Jerri was absolutely amazing, as she talked to my babies the whole time, while I sobbed just so they knew they were not alone. I love this Dr with all my heart and wished I could have taken her with me. No one compares to her compassion.

We have had animals for over 40 years, and this was the worst vet office we have ever been to!…read more The vet techs are terrible and incredibly condescending. The male vet tech grabbed our puppy by the collar and attempted to drag him onto the scale. When I attempted to intervene, I said "I can just lift him and set him on the scale, we are really trying to keep his early vet visits positive," he replied, "how are we suppose to examine him, if we can't even touch him?" I have had animals my whole life and have worked with them for several years and this was beyond shocking to hear. He never even said hi to our puppy, he just grabbed at his collar and tried to manhandle him (I am sure our puppy was terrified at this point). The two female vet techs were equally bad (very unfriendly). Not one staff member even said hello to our puppy or attempted to establish rapport. It was a very cold, controlling and man handling type environment, which had to be very scary for a puppy's first vet visit (outside of vaccinations). We were present and they were terrible....I can only imagine how they are, without pet parents present. We will absolutely NOT be going back, and recommend you find another vet office, where they care about creating a safe and welcoming environment for animals! Run!

They managed to squeeze my dog In for a same day appointment at a very reasonable price. I felt…read morelike the staff truly cared about my pets needs and not just about making money--like other vets I have visited in the past. I will be bringing my pets here for all future appointments, highly recommend !

We've been going to MAH for 8.5 years, for our Olde English Bulldogge, Petunia. We transferred…read morethere as "Tuni's" Dr. left & went to MAH. Since then her doctor retired, & she's been seeing the Veterinarians still there. I've read other reviews & noted they dated from 10 years ago. This is not true of the current doctors, Veterinarian Assistants (yes, they go to school too) back office & front office staff are wonderful, personable, compassionate people. Our Tuni has had some significant health challenges thus last 14 months. I recently called due to a reoccurring issue and though they were extremely busy (three Doctors & lots of techs & staffing for various positions), I Was counseled by a tech how to keep calling early to get an appointment as I'd have to wait several weeks to see the Veterinarian. Tuni was in a reoccurring problem, that needed an antibiotic soon. They got me in the next morning & Dr. Burns saw her, got on the floor to be acquainted again, listened to all I'd had to say intently, asked diagnostic questions & whisked her away for an examination. She complimented me in my thoroughness os CALMLY explaining what was happening to her, had tead the very complete information I'd related to the Vet Tech of my calls & why Tuni needed to be seen. She had also read Tuni's record to familiarize herself with her long term reoccurring infection & cleaned her bottom with a cooling medication & didnt charge me for it, along with treating her vulva for a rash, again no charge. Tuni has a folliw-up appointment inn2 weeks to check on her progress. These professionals are DOCTORS, & deserve to be paid what they charge that i believe is no more than 60% of what Veterinarian offices charge here & elsewhere. No sstaff has ever been rude, condescending, flippant & other things they've been accused of. Even if they get an angry & screaming oatient, what we now call Karens, the situation is handled properly. The office is always spotless as are the exam rooms, when one calls, their new phone system announces your position in line, when they say they'll call you back they doo & today the Tech called & said my local pharmacy couldn't get the med T needed. It was very expensive i thought but i looked online for its price and they were charging less than half of what each pill cost elsewhere, including a very popular online pet supply company. So, don't listen to the naysayers. It is iwned btly the three women vets who have a lot if experience, have an office manager who knows how to hire & keep a great team. I worked in two different medical offices for humans. I wished the staff where I worked had nice, friendly, supportive & trained employees, not the women i had to work with. Go to this Veterinarian hospital. The Ukiah office is closed on weekends, as they go to Willits to help out at animal shelters there. Also, ive never waited for any length of time. Even if im early, i check in & today, tho i was 15 minutes early, Dr. Burns Vet. Tech called me in just under 5 minutes, & Dr. Burns was in the exam room shortly thereafter, with Tuni & me early. Cheers, & try them for your fur-baby, scale, feathered or spikey baby. Your mind will be at ease & your baby will be on their way to treatment & hopefully a healthy future.

I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.

We were vacationing from out of town when our dog Holly decided to grab some fish bait off one of…read morethe kids fishing poles and ended up with her first lip piercing. We contacted Clear Lake Vet clinic 10 min before they closed, this was not an emergency, we could see the hook in her lip and so they scheduled us in 1st thing the next morning. We saw Dr. Lambert, she was just awesome! We had a wonderful experience, we were treated well, our dog was treated well, the hook was removed and she was back to being a happy vacationing dog in a matter of hours. The billing was reasonable and fair, to be honest, far less than we had anticipated. Its not a vacation to Clear Lake unless someone has to go to urgent care, this was the first time it was one of our pet kids and not one of the human kids.

they suck. took my Pom there a few years ago she could not breath.they made me wait while she…read morestruggled to breath so,long that other people were asking why we were waiting so long. Gave us some pills that made her worse. Had to go to the emergency pet hospital in Santa Rosa. where she died. They tried to save her but those vets in Clearlake are who killed her. She was they tried to sweetest girl.

Kindness, helpful. Old school vet. Refreshing experience. Great staff. Easy access from 101, lots…read moreof parking.

Dr. Plum is amazing! I have been bringing my four-legged babies to him for years. Not only have I…read morereceived outstanding care from him and his fabulous staff, it is truly obvious that he cares for all that he takes care of. I trust him completely and recommend him to family and friends all the time.

They get 5 stars from me. She got 2 fox tails out of my little dogs ear. And found his teeth were…read morereal bad. Had a bad absent in 2 back teeth which she pulled. So bad could have caused alot of internal problems. Poor little guy, they can't tell us so we didnt know. Of course it was pricey, but better than the other Vets. Thank you Jerri Your the best.

I took my dog to talk to some one about getting nails cut ? lady looked at me laughed said Jerry…read moredoes not need another customer because she has over 12k now sorry laughing at me ... I do not know what to do but seems very unprofessional and mean " I do not recommend this place at all

Wonderful Care. I wa desperate for my young cat who had stopped eating and drinking and moving…read moremuch. We were on our third day and headed for the weekend. I live in Fort Bragg. Both our Veterans are no longer taking new patients. Willets had one Vet taking new patients but was full and if they did have room they double the office fee for emergency. Other Vets I called did too. That is wrong. Valley Vet got .e Wright in. No gouging. They put her on I v to hydrate and an antibiotic for infection. Very kind people and there fees are reasonable

They saw me on time and I paid what was quoted. Full physical rabies shot in 30 minutes.read more

We adopted two cats from this rescue, and we were treated with courtesy and professionalism…read more Blythe is incredibly dedicated to the animals she cares for while finding them decent homes. She appears to be the real deal. When our cats were old enough to be spayed/neutered, the staff provided transportation for the surgery to and from the vetinerian. There was no cost to us for the surgey Some of the animals Blythe takes in are at the end of the road- injured, disabled, recovering from trauma or illness. Most folks don't have the patience or time to save an animal in dire straits. It's admirable, to say the least. These Karens complaining about smelling pee or getting feelings hurt by staff are just being petty, trying to discredit these folks doing good work. Find something more productive to do. Blythe and crew are doing a tremendous job.

Found my best friend here! Very caring people that save pets lives. The owner goes out of her way…read moreto make sure these pets are taken care of. To anyone complaining or reading complain to here about smell or presentation, this is not a puppy farm or puppy mill this is a place in which animals are brought to be helped and saved. I read someone complaining about the smell, of course neglected dogs and cats who are being saved are going to have a smell. Here is a perfect example. I was speaking with Blythe and she tells me she's gonna have to call me back. I contact her the next day and find out that someone had randomly left five dogs somewhere while moving. She stopped everything she was doing to prioritize, saving those dogs so of course when she went to get them, it was not like she was picking them up from the groomers, but the exact opposite and yes they smelled obviously it's not her fault the dogs were left in that state, she did everything she could to get them healthy get their shots up to date and to make sure to find suitable homes. When I first read the negative review, I was skeptical and i was being very critical. Don't believe everything you read here keep in mind. There is a bunch of people trying to sell puppies vs save them.