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Strittmatter Plumbing, Heating and AC | Highland Village, TX

3.0 (4 reviews)
Closed • 7:00 am - 8:00 pm

Services - Strittmatter Plumbing, Heating and AC | Highland Village, TX

Plumbing inspection

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Recommended Reviews - Strittmatter Plumbing, Heating and AC | Highland Village, TX

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6 years ago

They have fixed a pipe break and installed to water heater. They were reasonable, fast and efficient. Cleaned up after each job

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8 months ago

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1 year ago

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4 years ago

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Ask the Community - Strittmatter Plumbing, Heating and AC | Highland Village, TX

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Prime AC and Heat - One of our friendly Prime AC & Heat technicians Morgan ready to help homeowners with honest, professional HVAC service throughout DFW

Prime AC and Heat

(46 reviews)

TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

The condenser cooling the downstairs finally quit on us, and we asked a bunch of companies to come…read moreout and propose a replacement. Morgan struck us as an honest technical guy who wasn't interested in playing sales games, and he told a great story about the company's values and why he chose to work for them, which left a positive impression on us. His solution was more expensive than our other finalist, but not the most expensive we had seen, and there were some specific things about the thermostat we preferred over the other option. Since October is a slower time for HVAC companies, they were able to schedule our installation for the next day. The installation crew was great. Casey, Daniel, & Kevin were constantly letting us know what was going on and regularly checked in to make sure we were happy with the installation. Alphonso worked hard in the background, lugging all the parts and equipment up and down the stairs. The new system was much longer than expected (roughly 25 feet end to end), and they were very accommodating about moving it all further into the attic and routing the ducts overhead so that we could recover floor space for storage. We really appreciated their willingness to work with us on the details rather than just making things easier for themselves. They set down fabric on the carpet, vacuumed at the end of the job, and generally tried to leave the place nicer than they found it. The owner, George, stopped by to check on his crew and spent more than an hour going over details with them. Seeing that level of hands-on involvement and attention to detail was very reassuring. Overall, we were impressed by the team's professionalism, communication, flexibility, and care for our home. No one wants to dump a bunch of money on HVAC, but the experience gave us confidence that we chose the right company.

Calvin's Climate - Calvin and the special Calvin's climate cookies when you become a customer

Calvin's Climate

(24 reviews)

I needed a new HVAC repair company to help me after the company I have used the last nine years…read morerefused to honor their warranty. I wanted a small local company, so I called Calvin's. I am very happy I did. They were very honest and fair with the complete repair. They were easy to communicate with, returned calls immediately, and showed up when they said they would. The techs were knowledgeable, polite, and respectful. Really all you could ask for from any repair company.

I'll start with the positives: our AC is cooling again, and the technician was prompt, courteous,…read moreand professional. If this review were only about the onsite work, it would be higher. My concern is the high price and how the company responded when I asked for transparency. The tech diagnosed a failed capacitor and a faulty liquid-line pressure switch. We paid $1,233 total: $89 Service call + 269 Capacitor replacement + $875 Liquid-line pressure switch replacement. The $875 line item is what prompted this review. To get the part, the technician drove to Carrollton for an OEM switch. The drive, pickup, and install took about two hours total. While they were procuring the part, I did some research. An OEM switch of this type retails for about $50-$150, and a typical all-in price for this repair is around $300-$450. At $875, even valuing the part generously at $300, that leaves $575 for two hours of labor -- nearly $290/hour, on top of the separate $89 service call. That's well above standard rates. What bothered me most: before I paid, I called the office and asked for a breakdown of the $875 price. The rep declined to itemize, said the rate was "industry standard" (it's not), and dismissed my questions. I paid the invoice promptly, but deciding to urgently fix your AC in Texas heat is not the same as being clear on if what you're paying is reasonable. Net net, I should've done due diligence on the quote and I paid the price for it (literally). I originally called Calvin's for help because it seemed to have a good reputation with pricing and doing right by the customer, but their refusal to explain why I was charged 2x benchmarks makes me feel like I was overcharged. My advice to future customers: do your due diligence and benchmark the quote before you authorize the work. Flat rate pricing shouldn't absolve a company from telling you what you're paying for exactly.

Rescue Air and Plumbing - #RescueAirPlumbing

Rescue Air and Plumbing

(609 reviews)

Northeast Dallas

Roman with Rescue Air was very prompt, friendly, knowledgeable, and courteous. He serviced and…read morerepaired our condenser and HVAC quickly and efficiently. I appreciated his professionalism and excellent communication.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Select Air Conditioning and Heating - Meet our Team!

Select Air Conditioning and Heating

(7 reviews)

Everyone knows Texas summers can be hot and uncomfortable without A/C. I have had experiences with…read moremore than one HVAC service technician with various ethical philosophies. Having a good, dependable HVAC service tech is one of those 'must haves' in Texas. Once you do find one, you don't tell anyone. Since I'm no longer residing in the Dallas area, I can give out one of my best kept secrets - Select A/C! Billy is simply phenomenal. Select A/C is extremely fair with their pricing. I always felt like I was receiving a very fair rate for the amount of work being performed. Select A/C provided me with unbiased opinions and options to resolve my HVAC issues. Select A/C always answered all of my question without attitude or negativity. An example of the character Billy has is when he responded to our call for help late one evening. We determined one of our outside units had been vandalized and rendered inoperative. Even though it was after 9:00 PM and it would have been much easier to ignore our call until the morning, Billy arrived shortly after our contacting Select A/C. Billy worked for over an hour, had all of the necessary parts with him, and had our A/C working 100% prior to leaving. This is only one example of the exemplary service we received from Select A/C. I cannot say 'thanks' to Billy enough. If you are looking for a very dependable, fair, and unbiased HVAC service provider, look no further than Select A/C.

We have used this company for several years. I have used for both residential and commerxial…read moreapplications. They are honest, reasonable, and always do a fantastic job!

Strittmatter Plumbing, Heating and AC | Highland Village, TX - plumbing - Updated October 2026

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