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    Stringer Strings

    5.0 (1 review)
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    5 years ago

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    Strait Music Company

    Strait Music Company

    (100 reviews)

    $$

    This was one of the most frustrating customer experiences I've had. My credit was not the issue,…read moreyet this company still acted like I was unworthy of basic service and tried to force a $600 deposit on top of monthly rental charges. I had already been a customer for a year, paid every bill on time, paid a deposit at the very beginning of my account with them although my credit was GOOD. Not fair, not poor, GOOD, and still got a nonsense explanation that made it clear they either don't value repeat customers or don't know how to apply their own policies consistently. I walked away and found another company (Blackerby) with far better service, better rates, a $125 deposit, and no credit check. The difference was night and day. This company's deposit policy feels arbitrary, their pricing is excessive, and their treatment of customers is flat-out poor. I would not recommend them to anyone. By the way I paid for an entire year of rental upfront with the other company and still paid less than the $600 deposit fee that Strait Music tried to play in my face with.

    My daughter and I came in looking for a case for an acoustic guitar. We interacted with several of…read morethe staff and they were all helpful and great people, but they noticed that the acoustic we had was very large for my daughter and showed us some smaller options. We came in looking for a case, but Rodrigo recommended the South store that had a better selection of smaller acoustics and we bought one the next day. Good call, Rodrigo! She is having a much easier time playing now.

    Phat Kat Guitars

    Phat Kat Guitars

    (1 review)

    I wish to make clear (hopefully) my experience with Phat Kat Guitars:…read more I paid quite a bit of money to have Phat Kat Guitars put together two Strats for me. I went to them because I thought they were and would deliver Master Craftsman level of work, but it was much less than that and they were not particularly honest about it. They messed up on drilling holes in the bodies but didn't say anything about it until I confronted them on it. That is, they presented the guitars to me in their shop as if everything was as it should be. Later they admitted that they had decided to pass bad work on to me. Apparently they have no quality control or pride in their work. However, they did rectify some of the bad work (mistakes) they did for me after I asked for my money back. They can do really good work, AND they can do really bad work (make mistakes). If you have them do anything, be sure to be very exact about what it is they're suppose to do and be very exact as to how it's suppose to be. What they did for me and to me was very negative and extraordinarily disappointing (and a really bad memory). Consequently, I'm selling, or giving away, or throwing away the parts of the two guitars they worked on for me. I DO NOT recommend them. They are NOT worth the drive IMO. And, what I'm sharing here is an honest account and a "buyer beware" for others. BTW, reviews and/or opinions by people that don't identify themselves are not worth anything IMO. FYI, I am Mr. Allison Barton Rice.

    The Musicians Woodshed

    The Musicians Woodshed

    (1 review)

    I contacted The Musicians Woodshed via e-mail on 05/27/2020 regarding a gift certificate I won in a…read moreschool auction for music lessons at this location. I received a response from the store manager; Mr. Don Denham (of the band American Revival)! Don and I exchanged a few communications regrading the type of lessons that I required for my son. When my son and I came to the lesson today, we were greeted by Don and advised on guitars and the type of lessons that are provided at the establishment. My son not only got a music lesson with his new guitar instructor Ethan, but I also bought my son a new guitar. I appreciate the professionalism, knowledge of music theory, safety precautions taken by the staff during the pandemic AND that I got to meet the guy (Don) in the band all in one visit. Great experience all the way around.

    From the owner: The Musicians Woodshed in North Parmer offers private music lessons and group instruction for…read morestudents of all ages and skill levels, from young beginners to adults. We teach piano, guitar, ukulele, bass, voice, violin, viola, cello, drums and percussion, brass (trumpet, trombone, tuba and more), woodwinds (flute, clarinet, saxophone, oboe), banjo, mandolin, songwriting, and music theory, with online lessons also available. Beyond one-on-one lessons, our North Parmer programs include Step On Stage bands, Kids Rock Band, Glee Club, Vocal Ensemble Workshop, Piano Foundations, Mariachi Sol de Austin, and half- and full-day summer camps. Lessons follow a personalized, peer-to-peer curriculum built around each student's interests, aptitude, and learning pace. Students build confidence through regular live performance, including our Woodshed Live showcases and open mic nights. Our on-site shop carries instruments, books, and accessories, and offers rentals, restringing, and repairs. Serving families across northwest Austin.

    The Musicians Woodshed - Recording Studio

    The Musicians Woodshed

    (15 reviews)

    $$

    DO NOT take your instrument here for setups…read more I visited Musicians Woodshed last week and initially spoke with one of the guitar techs, Jett Boyd, who was polite and professional. We discussed my bass guitar and the possibility that some frets might need adjustment. When I returned the following week after noticing some fret buzz, I spoke with Miles Manglos. I explained that I prefer a very straight neck with low action and that I was not interested in adding more relief to the neck. Because of that, the logical solution would have been to address the fret work. Instead, he suggested doing a setup that would involve adding relief and raising the action--the exact opposite of what I had just explained I wanted. When I asked whether that meant adding neck relief and how that would affect the current setup, he couldn't clearly explain it. I also mentioned that at a different shop in another city, a tech had previously performed a setup even though I specifically asked him not to and only wanted the jack repaired. I brought this up simply to explain why I was trying to be very clear about the work I wanted done. Instead of addressing the issue professionally, Miles abruptly declined to work on the instrument and told me to leave. He was dismissive and repeatedly said he didn't understand what I was saying. A competent guitar tech or luthier should be able to translate what a musician is describing and communicate clearly about the work being recommended. If a shop cannot or does not want to perform a certain service, that's fine--but it should be handled respectfully and professionally. Unfortunately, this interaction came across as pretentious and unhelpful, and it left a very negative impression of the shop.

    Miles and Alex were awesome to talk with. Super friendly and knowledgeable. I will definitely be…read moreback.

    Stringer Strings - musicinstrumentservices - Updated October 2026

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