These folks get an 'A' from us. Aside from a couple of other incidences that they were very helpful with, we had an unfortunate electrical failure on our 2017 Vintage, and so we were stranded about 15 miles from home. We called and talked with Nicole, she helped us with what we needed to do with the towing situation. Once our bike finally got to the shop, they diagnosed the problem that day and ordered our part. It was a few days waiting for the part, but they were on it. The mechanics there know their business (kind of important). I am unapologetic to expect the best treatment for our bike (you know, no scratches, treat it like a baby, etc.). Let's be honest, we all look for that. Chuck, Nicole and their staff always treat us with respect., Yep, another thing that we all look for. read more

I just purchased a 2027 Polaris Ranger Crew XP 1000 Cab from Strictly Powersports. The fact that I can't get any live Tech Support from @PolarisORV or Strictly Powersports to install a winch is ridiculous! #PolarisORV #Polaris #TechSupport #CustomerService read more

I purchased a new RZR XP 1000 4 and after driving it a hour or so the check engine light came on and a misfire code. I drove from Salida to Pueblo to let them know and see when they could look at it. The service manager said they were very busy and could get to it in about 30 days !!! After spending thousands of dollars at this business, they could get to me for 30 days. The manager was rude and show delight that I found this unacceptable, he could have cared less. After spending all that money no service after the sale. I took it to Sun Powersports in Gunnison and was in and out in 1 day. Turns out it was just a bad spark plug. Don't buy anything from them, go to Sun or somewhere else. Service after the sale will make or break a business, I received no service after the sale! The sales manager must be the owner's brother-in-law or something because he should never deal with retail customer's or people in general. Kim P. read more

Purchased a new bike the beginning of July, they managed to sell me a wheel and tire warranty (I thought it would be good to have and not need vs need and not have) well four weeks after buying my brand new bike in had a blowout on I25. While I shouldve been relieved that I had insurance to cover it every experience with Strictly has been a complete nightmare. I still had to pay $640 out of pocket to get a new tire. My bike sat in their shop for a week before they called me with any information at all. Fast forward to August, both of my rear blinkers went out and apparently it takes them 5 weeks to get your bike in to just look at it. Do yourself a favor and avoid anything additional they try to sell you and NEVER BRING your bike there to get worked on....$640 for a rear tire and 5 weeks of waiting for blinkers.... I really didnt want to have to write this review because I love my bike, the sales staff were great, unfortunately thats where the good ends. I WILL NEVER RETURN TO STRICTLY POWERSPORTS, due to their service dept and their secondary insurance providers. read more

Though we're in separate states, my friend offered his time to shop around for some parts and potentially a new bike for me, as I'm not close to any shops in my neck of the woods while this one was down the street from his house. He told me of his experience and now not only do I feel guilty for roping him into my search, I'm left with such a second hand bad taste that I had to leave a review. Kasey is your typically pushy sales rep and will try to shove a sale down your throat. Every bad review here is valid, please avoid if you don't want to be conned and cornered into a sale. read more

I don't know why they hire people with no knowledge on motor bikes. I was looking for a smaller summer ride just to save money on gas on my summer commutes but a sales rep, Kasey did not know anything. You'd figure a sales rep can help but nope, couldn't even find it on the brochure about this MT-03 vs MT-06. I left disappointed because Kasey couldn't answer a simple question but got pushy about buying the more expensive one. Sorry but you're paying this person for nothing and the manager just filled the role for eye candy. Please just start reading instead of giving inconclusive answers. read more

do not use this place. the mechanics are not very qualified and don't do what the maker requires.

I went to their web-site and browsed around and found a vehicle I was curious about. I clicked on the button that said preapproval. The application on the preapproval said they would only do a soft inquiry, and that it would not hurt my credit at all. Well they lied! They did two hard credit inquires and it will hurt my credit. They called and apologized and said but we can offer you a great deal! What a scam! They say one thing and then do something different. The manager told me when you clicked the button you agreed that we could not only give you a hard inquiry but also send it to banks and credit unions, which they did to me. They also send my preapplication to a credit union. So now I have two hard credit inquires and I never even set foot in the store, nor did I apply for a loan. If they will not tell the truth about this what else will they mislead customers about when they actually get you in the showroom. Stay far away from this company! read more

I can only represent my experience and not anything else. So, I called in the morning to confirm they sold onewheelXR and they had them in stock, the woman on the phone confirmed they sell them and have them in stock. I even called back after work to confirm when they called and ask if I can demo the onewheel when I come in, again a woman on the phone, said she's not sure and connected me to the parts department. I said I was told you have the onewheelXR to sell but do you have one I can demo before I buy, he said let me ask my manager, came back n said no, I said that's fine, I still wanted it. I drove over an hour from Colorado Springs and when I got there I went right to the counter and said I want to buy the onewheelXR and the guy behind the counter said sorry we're out of stock. WHAT THE HELL. Over two hours wasted bc the ladies never truly checked the availability. Thank you. read more

Horrible customer service! I spent $800 on tires. When I went to pick them up they had another $150 tacked on for "installing the tires". Funny I was loading them in the truck bed. They then said it would $150 be for mounting the tire to the rim. I told them to refund me for the tires bc I wasn't paying that. Coincidentally the restocking fee was $150. Someone must have really needed that $150 over the $800 I spent a few weeks prior. Also I was told a week on having them ready. I called them three weeks later and had to get a manager to find my order. It had been on the shelf that three weeks but they forgot to call. read more

Got a Dirtbike from this dealership. Buying process went smooth bike came with check oil light on but said it was just from changing the oil and it would go away after it filtered through the system. Oil light still on after taking it for a ride. I call up there to see what they can do and tell me they don't service my make of bike after roping me into a $1600 service plane and the bike coming with a 6 month warranty through the dealer. Was told to call customer service for the service plan and there is nothing they can do. Had the bike 3 days read more

SHADY BUSINESS. No detailed quote. Talked to Avon to get a quote for a 2022 Honda Grom and i asked for a detailed quote SEVERAL TIMES And he kept telling me they do not give out detailed quotes and quoted me a price almost $700 = 22% higher than the msrp. read more

I was wanting to purchase a bike for my husband as a surprise for his birthday but work some crazy hours so was never able to come during normal business hours. I sent an email the morning of 12/21 and within a couple hours the owner of Strictly power sports called and let Me know they would stay open late so I could come in and make this surprise possible. Jordan the sales associate I worked with called me and got everything as ready as possible through the phone so it would be a smooth process that evening. When I arrived the entire staff working that day was still there ready to help and just as excited as I was to make my husbands birthday one to never forget! After all the paper work was done they got the bike ready for his surprise and even found a red bow to put on it! When my husband walked in the staff was all there singing happy birthday! Without the amazing owners and staff this never would have been possible. I will always purchase from here as well as get any services I need done on our bikes done here. Hands down the best experience and customer service I have received anywhere!! read more

Strictly Powersports - The amazing staff that helped with my husbands birthday surprise! - Motorcycle Dealers Near Me - Pueblo West, Colorado

I can't recommend The folks at Strictly Powersports strong enough. Having traveled all the way from Nevada on a Friday night, we got there after closing time and the entire crew stayed after closing to assist in the delivery of my new bike. The manager in parts, the service manager Tim and Logan in finance all stuck around to ensure my purchase went without a glitch. But the real star was our sales associate Davon. He worked tirelessly to get me a fantastic deal and I truly felt he was working for me through the entire process. A truly fine professional Motorsports dealership. read more

After informing parts department Nichol, that their dealership was the only local parts department to have our part, she charged full retail for the part we needed, and stated their company charges full retail for everything. It's unfortunate that Strictly Powersports takes advantage of it's customers' in this manner, when all other local dealerships typically give you a price break. In fact, this is the first time in over thirty years, that we've been charged full retail from a dealership, of any kind. Want great customer service and fair prices, a drive to Colorado Springs, for any of your powersport needs, will be completely worth the extra time! read more

Went down to buy a helmet and communications system were told would be with us shortly we waited 10 minutes and started to leave. We were finally helped on way out the door. 2 weeks later I called to have tire mounted they said service department was busy and took my number said would call back in 10 minutes. I waited 3 hrs and finally called then to be told they would not mount tire not bought from them. I was considering taking my dirt bike there on consignment. I will not shop there again. Obviously this is not a Pueblo neighborhood business. read more

Very good locally owned dealership for Indian, KTM and some other brands. I have had my bike serviced there a few times, always good work and experience. Looking forward to the new building to be complete for a better customer waiting area :) read more

WEEK Four The owner has contacted me through E-mail and a phone call mid week. Said he had no idea this was happening and he is on it. He told the wife he ordered another Garmin GPS and it should be here 07/11/20 ish I understand the shipping problems due to the KUNG FLU. Don't take the above as a pissed off rant. I only stated the facts. Hint the reason I raised the stars from 1 to 3 and will keep going up when this is done. Strickly really does have some good people they just need to communicate better. read more

Great communication between the salesteam and us they help us buy a can am outlander 650 dps very thankful

Took my 2018 Sportsman in for service. I needed to replace the display unit because the buttons were tore up. The unit cost $400 and they quoted $400 for the installation. What a scam!! No tools needed to install! Pops out, plug in. Takes literally seconds!! I will not go here ever again! read more

The customer service i reserved was terrible was given a hard time for wearing an apex motors shirt should have walked away the. Then got terrible service from the parts department told me they had oils they do not have in stock and never had they said. Then they tried charging me 31 dollars for a jet I could get on rocky Mountian mc atv for 3 dollars and I also received it fast then they said they would get it very sad when a local business treat people like this I wouldn't ever return very sad and very rude employees if you can even get them to help you out at all. read more

Horrible experience. Ready to buy and the sales manager refused to drop price $300. It was close to closing time and they are closed thru Monday for Labor Day. The sales manager was high railing out the door. Poor quality business with customers. There was more to this but if the owner knew what this sales manager did he would not be happy at loosing a sale. On the bright side, the sales person Doug was a gem, nice honest and he problem could used a sale. read more

Donnie Bilbrey did a great job in helping me to purchase my used Polaris ATV. He was friendly and knowledgeable about accessories as well as the operation of the unit. I was also impressed by the service and parts personnel! The 3.9% sales tax saved me a considerable amount of money. Best price in the state!!! read more

I bought my Kawasaki at a different dealer in Florence, (Hymark doesn't sell new Kawasaki) had some issues within the first couple hundred miles, took my bike to the dealer in Florence and they took almost 5 weeks to get to fixing the problems caused by the way they put the bike together in the first place. After picking the bike up in Florence there were still problems with it, the speedo cable was loose, they didn't install accessories correctly etc. so I rode it straight to Hymark hoping they could figure it out. Amazingly they were able to get me in that same day, almost impossible during the summer. They got my bike in, examined it, gave me an estimate and we're done with it the same day. I will be taking my bike here from now on, this was a great experience and I felt like they were very honest and open. The facility is nice and clean and the staff is friendly and helpful. read more

Very nice salespeople! Jim helped me out and showed me some different Polaris ATV's. He didn't hesitate to answer any of my questions! Super friendly and gave me his card, if I had any questions to call back with. read more

We came down for the hotdogs, sodas, and chips and ended up finding some great clothing. The staff is super friendly! I'd highly recommend you come to one of these events read more

I want to thank everyone at Hymark Motorsports and KTM Motorcycles for their superior customer service. I bought a 2014 KTM Adventure that had a couple of mechanical issues within the first month and a half that I owned it. It obviously wasn't an ideal situation, but the staff at Hymark did everything in their power to work with the manufacturer to make things right. I appreciate the fact that Hymark and KTM look out for their customers not only at the point of sale, but also in the months and years that follow. You guys rock. read more

I went in to this place around 2 pm, and apparently they don't need anyone's business. I went in and as a consumer I am gathering information and shopping around for the best deal on a new bike. I told him my finances were covered and I didn't need their financing. He then said "well we can get you a good deal on one of these Indians", to which I said "tell me about this good deal". Then he said " I can get you 1.9% financing" . I'm thinking to myself WTF!! I just said I don't need your financing!!! So I reiterated "I don't need financing!! What is your best keys in hand out the door price, because I want to shop around", see if I'm getting a good deal. Well I guess that is a strange concept to them because he said "well I'm not doing that", and turned and walked away. I'm thinking to myself after that well fuck you too then, as he was yelling some incoherent bs as he walked away. Needless to say he pissed me off and I won't be going back, and I guess they don't need my business. So I went to HD Outpost, and they gave me out the door prices with no problem at all. They said "we hope we earn your business and if someone comes in lower, let me know before you buy". So Strictly!!!! read more

Poor maintenance inspections for used products, only put about 40 miles on the utv and had to change out transmission and rebuild the motor, now i need to purchase a new cylinder head read more

don't go here!!!!!!!!! they are at least $700 more than any other bike shop! check it out and you will see. i bought a 2017 polaris outlaw (lime green) from them. i really liked the polaris outlaw and wanted to buy another one for my daughter. they finance guy drug his feet for over 2 weeks. i had to keep calling him! he said he was having a hard time getting the financing for the atv. finally i got fed up and went down to rocky mountain cycle and they had me approved in 15 minutes and i began to speak with the finance guy and told him how much i paid for my outlaw at hymark and he said that they charged me way too much and that all the prices for the units should be the same. however; this was not the case for my outlaw. i decided to give hymark another shot when i began looking for a ktm sx 50 mini. hymark had a 2016 ktm sx 50 mini so we went and checked it out with my son. upon inspection i noticed that the bike was in fact a used bike and they were trying to sell it to me for the price of a 2017 model ($3700)!!!!!!! it was at this point that i walked out and decided i would not go there ever again. what a shame because their location is great for where i live. i went to apex sports in colorado springs and bought a (real) brand new 2017 ktm sx 50 mini for $3600 out the door plus they gave my son all kinds of ktm posters and key chains for free. they made sure that i fully understood everything about my sons motorcycle and they even gave him a mini class on it. then the sales guy helped me load the bike into my truck. unlike hymark where they just pushed my sons atv out of the garage door, closed the door and made me load it up my self because they were in a hurry to get home. i wish i could give hymark a negative rating but i guess i can't. it is also funny how they changed the review site for thier business becasue of all the negative reviews on there. i know because this i already left a remark for them before. they can keep changing review sites and i will keep leaving this remark because people need to be aware of hymark and drive in the opposite direction. unless you are cool with paying $700 more for your bike with even worse customer service. i hate that i have to give them a 1 star because they don't even deserve that! read more

I brought my Polaris Sportsman(drove it off the truck, 73 +/- hours on machine) to Hymark in June 2016 because overheat and not able to keep it running.I had told them I replaced the 4 sensors around carb area. They couldn't find what was wrong and couldn't get it to over heat. You have to bring it to the dealer, they have the Polaris digital wrench. They had problems troubleshooting the ATV. Then they figure out the valves are bad and have to investigate more. They pull the motor apart and tell me there is metal shavings where there shouldn't be metal shavings(but they couldn't get it to over heat and the ATV was running before dropoff?????) and its not worth fixing and nothing on trade-in and 6,00.00 to repair and a smaller newer bike would be cheaper, this was October 2016-4 months later.. I DROVE the ATV off my truck to deliver and they loaded it on my truck with a fork lift and parts in a box when I left Hymark. They said it could have been I drove it to hard or maybe not enough. AND PRODUCT. So for 1/7 (1,100.00) of the price that I paid for the ATV for them to trouble shoot a now blown engine. They(Nicole) said If I wanted, they would put the blown motor back together for another 400.00. read more