I normally get my oil changes done at a local garage that I have dealt with for a number of…read moredecades, but they were not able to accommodate me on short notice at this particular time and so I chose to try the great Canadian Oil Change On the recommendation of my wife, who mentioned that the owner was a Christian, a follower of Jesus Christ, and being a believer myself, it gave me a trust level of his business ethics going in. I was not disappointed. I waited about five minutes after which I was brought into the service bay and the oil change began. The service was prompt. The staff were knowledgable and courteous, and I have nothing but good things to say about Simran, Bhanu, and Robin. They were friendly and helpful in pointing out areas where my tundra truck was behind in its maintenance schedule, but they were not pushy. And when I used the online coupon in payment, the cost was Just slightly less than what I have been paying at my local family owned garage for the same service. Once the service was completed and the invoice paid I received an email which included a coupon for my next oil change. All in all an excellent first experience with the great Canadian oil change.

Went there today, 8 March Wednesday, my wife recommended it, never heard of it, of course not from…read moreKingston? Anyways the staff are great, first name basis, helps that I am a US Marine Corps retired, long story. The staff took care of me, let me wait inside, very good service for sure! Recommend this place for all drivers for sure, Michael Dodds!

While driving from Toronto to Ottawa, I noticed a loud noise coming from around my muffler in…read moreKingston at about 3:00 p.m. on a Saturday. I contacted two service stations, but both mechanics were busy and preparing to close. Fortunately, I found this Midas on Princess St in Kingston, who initially explained that his shop was also fully booked. When I told Justin that I was travelling onward to Ottawa and would otherwise have to return to Toronto and cancel my events, he kindly understood my situation and schedule my vehicle for repair. Justin and his team quickly diagnosed that it was a loose heat shield, removed it from the muffler, and fixed the issue. Even more impressively, he refused to accept payment, saying the repair was minor. His generosity, professionalism, and willingness to help a stranded traveller were truly exceptional. Thank to Justin and Jessie, I was safely back on the road to Ottawa. I highly recommend this honest and compassionate mechanic--five stars without hesitation! Ming W

I have been a customer of Midas Princess for at least six years now, but after my latest…read moreexperiences, I have decided I will never return. I will also make sure that none of my friends and colleagues ever use this shop ever again. I am writing this review so that others can also think carefully before trusting their vehicles to this shop, because in my experience, when something goes wrong while a vehicle is in their care, they simply refuse to take responsibility for it. I took my car in for brake repairs and paid approximately $690. When I came back to pick it up, I immediately noticed that one of the wheel center caps was missing. I mentioned it to the front desk, and Jessie came outside. Before I had even finished explaining the situation, he confidently said, "I am 150% sure it wasn't there before." But the problem is that I know it was there. The front brakes on that wheel had been dragging, causing the wheel to get extremely hot. Before dropping the car off, I specifically checked that wheel by touching the rim to see if it was overheating. If the center cap had been missing, it would have been the very first thing I noticed. I calmly explained this to Jessie, but instead of listening, I was met with a dismissive attitude. At one point Jessie said, "I'm sick and tired of customers trying to ask me for repairs like this." That comment was incredibly insulting. He spoke to me as though I was trying to scam the shop over a wheel center cap. After repeatedly explaining my side, he rudely said, "I'll give you $20 cash." If he truly believed this was only a $20 issue, why not simply replace the missing center cap? That's all I was asking for. Why was I expected to track one down myself for something that happened while my car was in their care? So, I left the shop and told him that "you lost a regular customer today." The next day, July 29, I received a call from Jason, who told me they needed the size of the center cap so they could get a replacement for me. I went back the following day and provided them with the center cap from another wheel so they could make sure they ordered the correct size. I also clearly told them that I was selling the car on August 14, so I needed this resolved before then. After that, I followed up three times. Each time, I was told essentially the same thing: the replacement had been ordered but had not arrived yet. Because my sale date was approaching, I became increasingly concerned that this was simply being delayed until I no longer had the car. Finally, on August 13 -- the day before I was supposed to sell the car -- I went to Midas in person. Only then was I told that the center caps they had received were "not the correct size for my vehicle". However, when I checked with the Toyota dealership, the correct size was available there. Unfortunately, this isn't an isolated incident. Over the years I've experienced several broken promises and denied mistakes: - When I purchased my tires from them, I was promised lifetime seasonal tire storage. Two years later, I was told they would no longer honor that promise because of the change in city regulation. Regardless of the reason, the promise was made when I purchased the tires, yet no alternative solution or compensation was offered. - During an oil change, my steering wheel came back with a big scratch on it, and responsibility was denied. - On another visit, they insisted that one of the car wheels only had four lug nuts after servicing it. Only after I insisted they check again did they find the missing one, then dismissed it as a simple mistake. That raises a much bigger issue for me than the value of a center cap. This is a business where customers routinely leave vehicles worth tens of thousands of dollars in their care. If something goes missing or is damaged while a vehicle is being serviced and the response is simply to deny responsibility, dismiss the customer's concern, or drag out the resolution, then what recourse does the customer have? Based on my experiences over several years, I can no longer recommend this shop.

Peter at Great canadian oil change on Princess is great! Very informative and makes newbies feel…read morecomfortable. Thanks for the laughs Peter:)

my 2013 Dodge Journey was brought to Great canadian oil changers @ 2446 princess st to have a oil…read morechange completed. car was completed and nothing was noted on the work order as requiring further service. the car was driven to belleville 4 days later, while travelling east bound returning to Kingston the suv started making awful noises and loud whining. We were able to pull off the road to figure out what as wrong with our vehicle, which was just recently serviced by Great Canadian Oil Changers. The vehicle wouldn't move in any direction and there was a loud whining sound. Fearing the worst, we had the vehicle towed home. That was the first 300.00 for a membership and towing fees . Like any trusting customer, the first place you call is the last service station to been under the hood. I inquired about any potential issues to cause the out of character behaviour our vehicle. I spoke to the manager to discuss my situation after reviewing my invoice which didn't note any potential issues or anything requiring a follow up appointment. After describing what had happened on the highway with my vehicle and my assumptions on the issue that my transmission was damaged . Seems my transmission fluid level had never been checked at any of the oil changes I had paid for. In reality the manager informed me that only a dodge dealer could check the transmission fluid level with a dodge specific gauge which only a dodge dealer has. The manager also informed me that the "young new worker" his words. Didn't know how to check the transmission fluid anyhow. So on the list of fluids checked beside transmission level - full. This is what is indicated . I ended up having my transmission replaced to the tune of almost $ 7000.00 . What was this manager willing to do you ask, well he hoped he didn't lose my business and offered me a discount on my next oil change. Beware of this shop!

Very helpful and efficient service. The waiting room is set up for social distancing and the…read moreappointment was honoured on time. I only had to wait in the waiting room for 15 minutes while my car was brought in, put up on the lift, all four tires changed to summer from winter, and I was on my way. I also use their storage service, so I don't have to deal with transporting and storing my off-season tires. I am please to have found Kal Tire and I highly recommend them.

Not even that, could not be better, cheaper woukd be good. Charged for a Euro oil change package,…read morecar made in Mexico, then $19 extra for "specialty" oil filter, taxes in, $163 For a oil change on a very common car/engine combo. Making up for pandemic, still? Value thumbs down.

Fantastic customer service. Ethan was a great help getting my car figured out. I'd recommend this…read moreplace to anyone in need of service.

I've had a challenging time with a vehicle I bought, the short story is that there were many…read moreunexpected issues that needed correction. I cannot say enough about the thorough, quality work done by Jeremy Tinline at Vic's Automotive. He worked tirelessly to get my ride properly repaired, save me money where he could, and was a model of patience when my patience was running thin. Thanks, Jeremy, and I can't recommend Vic's highly enough.

From the owner: For over 30 years, our licensed auto mechanics' have been working on domestic and import vehicle…read morerepairs. We offer brakes, tune-ups, electrical, inspections, lube oil and filter service, timing belt replacement, fuel injection cleaning, a/c service, trailer hitches, wheel balancing and tire rotation and pre purchase inspections. Brake Service Comprehensive Inspection and Maintenance Power steering fluid, flush and service Brake fluid flush Cooling system, flush and service Transmission flush and service Winter and summer tire swapping Wheel Balancing and Tire Rotation Winter and spring servicing Pre-purchase inspection Fleet Maintenance Wiring and Brake Controller Our team puts our customers first. We excel at educating our customers on what status their vehicle is in. We take time to prioritize repairs or maintenance so that they fully understand and can budget. We work closely with the clients needs and expectations. Vic's Auto wants to keep you, your family and your vehicle safe and on the road. Whether you own an import, a domestic, or a high performance exotic car, Vic's Auto is the place to take your car for scheduled maintenance, extended warranty work, crucial technical repairs, or even a simple oil change.

There are not enough words that can even describe how thankful I am for Service Plus Automotive!…read moreThey are a very trustworthy buisness that you can depend on and rely on for all of your automotive needs, they treat you like family! They do anything in their power to make you happy and ensure that you will always be safe behind the wheel. Thank you Service Plus Automotive!

Beware... they will try to sell you things that you dont need / aren't necessary. GET A SECOND…read moreOPINION! I just saved 2 grand by going elsewhere.. Also it took them over 90 minutes to do a state inspection which is ridiculous..

I recently brought my car in to DPD Auto for repair. The customer service was excellent …read more.. friendly and efficient. I would not hesitate to recommend DPD Auto for all car repairs. DPD Auto is the best!

Dpd is an amazing business that has excellent costumer service and always make me feel welcome…read more They've done some amazing work on my Toyota and I will recommend them to everyone who needs work done on their vehicle. I recently got new tires after mine were cracked and beyond repair. It was awesome because they had a buy 3 get 1 free deal on, on top of their discount. My ac was not working at all and now it runs perfectly and is blowing cooler than it ever has. Thank you dpd for all your amazing work and excellent customer service.

I needed an emissions test which costed about 125 at redstone , to test your vehicle not to fix it…read more. but midas on watertown Rocky the mechanic gave me a break he brough me in on lunch it only took about 20 min and he diagnosed the problem helped me fix it then didnt even charge me a dime. TO ROCKY THANK YOU

They have absolutely ruined my car. I first took my car to…read moreget it looked at because I had just bought it from a private dealer and wanted to make sure everything was good. Midas gave me a whole list of things that needed to be fixed which was a total of $2k in repairs. I believed them even tho the car was showing no signs of having problems. I took my car in a second time to have the brakes changed since they said they needed to be replaced which was a cost of $540, when I got my car back I started noticing a weird sound coming from my tires. I then brought my car in again to get the thermostat and cam shaft sensors fixed since they said it needed fixing, I told them about the sound I had been hearing in my tires ever since they changed my brakes and they said they will take a look at it. I took the car in at 1130 and waited all day, it wasn't until 5pm when I went back and asked for an update and they then told me that they broke something in the car so the car had to stay overnight because it was going to take a while to get the piece they got stuck in there out. They gave me a loan car at no cost and was told I can pick my car up the next day. The next day I went and paid $909 for those repairs, they told me nothing was wrong with the brakes so I took my car home but I noticed the sound on the tires got way worse. When I turned on my car the next time after taking it home, my car was having trouble turning on. I took the car back to Midas to get it looked at because that sound in the tired was horrible and my car kept sputtering trying to turn on. They told me they took the car apart and nothing was wrong with the brakes again but that they found a new issue with the car that was going to be a $1k repair. The day after they checked the car, I am driving down the freeway and my car starts beeping and a light turned on in the dash so I immediately pulled over and noticed smoke coming out of the front of my car. We were ready to get the car towed when luckily a police officer pulled behind us and took a look at the car and noticed the tube that connects the coolant to the engine was not plugged in which caused all of my coolant to leak out. My car was not perfect when I took it to Midas but ever since they touched my car, my car has been worse off. I genuinely feel like they have been ripping me and my husband off, and rather than fixing things they told me was wrong, they have broken my car.

Towed my car there to have the fuel pump replaced July 2016…read more Once complete drove streight to the gas station to fill the tank. Gas poured out the top of the tank. Took it back to D&N and the mechanic said it was OK and I was only smelling gas as they had just changed the pump. They would not do anything else for me. Took it to Dorion Auto and they told me there was no O-Ring installed on the fuel pump. Cost me an extra $160 due to a bad mechanic.

A few years ago I took my Camaro to D&D for an A/C belt. They later called me and said I could use…read morean oil change and transmission fluid change. They must think I do not know my vehicle since kess than a week before bringing it in I had changed the oil myself and a month ago had the transmission fluid changed. D&D would have charged me $ and done Nothing. Stay away from these scammers.