We have had several cars worked on over the years, since they opened. We always feel that trust…read morethat is necessary when you hand over your car and your money. And that it will be done right the first time. The price is always fair as I research these things and their price is always fair and better

best mechanic and people i have ever had the pleasure of meeting.. Worked with my pricing and the…read morecar is amazing now I would rate them higher if it let me

I received a quote for my car on May 23, 2026 for brakes, control arm, 1 struct, sway bar links and…read morecv axle. I only wanted the lower control arm replaced. But as it turns out the work performed really improved the performance of my car. The one struct was replaced and now my car sits up much higher than before. Also, the brakes were done and now I can stop on a dime. My only complaint and it's not really a complaint but I would like for someone from the shop to give the customer a daily status update. Thanks Jeremy great job.

I moved into the area in 2021. I am retired and like to get old cars to drive that i could not…read moreafford in my youth. between 2021 and 2025 I spent 14000 dollars in fixing and maintaining these older cars to drive. in 2024 a new manager took over and the service quality went to crap. Also the deception and lying became the normal standard operating procedure from the same manager (who is gravitationally challanged). Its like dealing with a slimly used car sales man. I referred 8 of my friends to use the business as well but they are now going elsewhere now. I spent 3 decades in the army and know when I am being bull sh$tted. There are many other garages on Vandyke drive past this one. they all charge the same so dont pay top dollar for a bunch of deception and bull crap.

So happy to have found a place where both of the men who helped me were kind and honest…read more I struggle with anything to do with my car as a woman because it often feels like no matter how much I know, any man I talk to will try to find a way to take advantage of me or my money. I didn't feel that way for one moment at Tom's. Not to mention, they helped fix my tail light at no cost. They were honest, transparent and incredibly nice. I recently moved back to the state and I am incredibly grateful to have found a place I trust and so quickly! I will certainly be referring everyone I know here

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

I brought two vehicles here for repairs at the same time. It was my first time going here, and I…read morechose this place based on proximity to my home and online reviews. Being a car guy myself, it was important to understand the work being done. Rod at Universal did a fantastic job in all aspects of the repairs. I was given fair and accurate estimates, realistic timelines of when the work might be completed, and the communication was excellent. Out of curiosity, I called a couple other local repair shops after my work was completed to compare pricing, and they were all in the same ballpark. Worth noting is that Universal did not replace parts on my vehicle that did not need replacing, resulting in a final bill that was a little less than the original estimate. To me, that is definitely fair and honest. This repair shop is honest and reliable, with comparable prices. I will not hesitate to bring my vehicles back for future service and also refer friends and family to this business.

My 2007 Toyota RAV 4 had begun showing its age. I took it to Mo, Rod, and Dave for analysis and…read morerepair. I was so pleased with their first job that I took it back for a second repair. I'm so glad I did. My RAV4 drives like a new car! Thanks, guys.

Let me tell you a little story about Sol's so a young person had their Nissan cube act up trans…read moreoverheated common problem with the cubes. Fine mechanics took the chance to stick it to somebody that had no idea what they had giving them a very confusing expensive option, then started trying to charge him 50 bucks a day storage after what they knew would happen not being able to pay the repair bills or the storage fees they gladly took the car resulting in the kid having a sign over the title. Bingo bango Nice Nissan cube with an easy fix that they'll probably make a bunch of money on. Now the kids out the 5 grand they paid for that car not very long ago. Trying to save up again to buy a good car hopefully not get taken advantage of.

I have been a customer of Sol's for about 20 years, since moving to Detroit from San Diego., Calif…read more If you are a car owner, you know how important it is to have a mechanic you can trust, particularly if you're neither a gearhead or care about learning more on how cars work. Henry, who must be the proprietor despite the name of the shop, is an old-school grease monkey who is plain-spoken and quick with a quip. He and his crew are thorough, polite and efficient. Here is the caveat: you are paying a premium for the service and "staying local," as the term is used. In other words, an oil change may cost a bit more at Sol's that. A Quick-Lube chain shop. That premium becomes pro rata higher as the repair becomes more expensive. I believe in supporting local business, and I am very loyal to Sol's, but the last time I went in and learned the a/c compressor needed replacement on my Lincoln, it would have been between $600-$1,000 more at Sol's than other shops nearby. (Sol's was $2,250; I found competitors charging anywhere from $1,350-$1,750.)

I rarely leave reviews, but this experience was frustrating enough to share. This shop makes…read morepromises they don't keep. The owner initially quoted us a price to fix our engine, but did not follow through on that agreement. We paid $650 upfront and were told we could pay the remaining balance once we obtained the engine. Due to financial hardship, it took some time for us to get the engine, but once we did, the owner refused to honor the original agreement and instead tried to charge a significantly higher amount. I would have never agreed to have the engine taken apart if I had known the quoted price would not be honored. At this point, it feels like we paid $650 for partial work that did not resolve the actual issue. The engine was taken apart, but the root problem was never fixed as promised. Additionally, the explanation provided for the increased labor cost did not feel justified or transparent. Overall, the experience left me feeling taken advantage of. I strongly recommend getting everything in writing and requesting an itemized breakdown before agreeing to any work. Based on my experience, I would not trust verbal agreements with this shop. I hope they improve their customer service and transparency moving forward.

I got 4 new tires, oil change, wiper blades, and my control arms replaced. The price was within my…read morebudget, Chevy did a great job!

Layth has serviced many of my cars and I recently purchased a Ford Bronco and it met by…read moreexpectation. The price was below what any car dealers were asking for. He is always trying to do the right thing. Thank you!

Interacting with this dealership via fb market place. I stated I was no longer interested and said…read morethank you. The response I got from the seller was "fuck you". This is from their seller Ziad Kamel. I'd reconsider what type of employee is representing my business. I have a screen shot as evidence if someone is interested. I wouldn't recommend this place to anyone.

Been dealing with Detroit Auto Repair for over 10 years. Brakes, suspension, alternator, major…read moretuneups on me & my wife cars. Great service, great prices & trustworthy! Highly recommended

Horrible services I wouldn't recommend to nobody gave me a run around just to try to charge an…read moreextra for towing up front after saying it was free with service. We talked about how much work I needed to be done and that the tow would be free just to turn around and try to charge for tow up front smh Al is unprofessional. He lost out on over a thousand In profit just for being greedy fora $75 tow fee smh freaking joke !