We have been a Black's Tire (at 5311 Market St.) customers for many years! They provide quick,…read morereliable services. I trust them with all my auto needs.

Communication on the status of my repair wasn't forthcoming. I had to keep asking. overall, they…read moredid complete service to my satisfaction, but offered no explanation on what the performed until I asked.

Almost always available for an oil change. Speedy. Honors all the coupons. Can always get a car…read moreinspection here as well.

I came in for a simple oil change at a late time here. They reviewed over all other functions of my…read morevehicle and with my military discount took the price down. The guy stayed after hours, Allen, Jesus, and Logan worked without no complaints, and just concern for the functionality and capability of my vehicle so I can drive safe. I definitely will be returning on my next visit here.

I stopped here yesterday before getting back on the road for my home in Northern Virginia. What a…read moregreat place to get your oil changed. It was so convenient, in and out in 20 minutes. In addition to the quick service, the staff was great! Kyle took care of my car and explained the service to me and how much it would cost. And Adriana was great too. She explained to me that in addition to the oil change they do a courtesy check of your car including belts, and fluids and tire pressure. And this is a courtesy, there is no charge. The price was reasonable too. Highly recommend.

Late August got my oil changed and a safety inspection at Porters Neck Valvoline in my Wrangler…read more Several weeks ago, opened the hood for the first time since the oil change to find the snap-on engine cover/insulation blanket missing. Returned to Valvoline to retrieve the cover and was advised that several had been thrown away as they cleaned out storage room several weeks ago. They made no offer to pay for replacement, which cost over $300.00 dollars.

Took care of slow leak in rear tire in a professional and timely manner. Highly recommend!read more

This place is awesome Joe is incredibly helpful and James the technician is amazing at his job…read morewould absolutely recommend. Whole thing took less than 30 minutes we will absolutely be back again.

I never see any advertising of this business yet their huge back lot is always full of vehicles…read morewhen I have gone there. That tells you something. Honest fair service. Took my car there and needed a new headlight bulb to pass inspection yet after dropping it off the mechanic called me and said it was working by some miracle. Now some other shops would have replaced it any way or said they had and charged me Not JS & J. The mechanic gave me some really great cost saving advice about some potential problems as well rather than seeing an opportunity to suggest uneccessary repairs. In less than a minute they won a lifetime customer.

Great service, reasonable prices. Looking forward to having them service my car long term.read more

Drive right up and get your vehicle serviced! never ever get…read moreout of you car while getting your oil changed they do everything for you. You can balance your checkbook while getting your oil changed. Lol lol yes ya can in the new age of Wilmington, NC we sat there for about there 45 minutes while they do all their checks lists during the oil changes and talk in code. And yes, you can get out of the car if you choose to . But we decided to stay inside while they did what they did and watch it was very interesting in fact. my husband is a weeeeee bit older than I so he likes to watch the things happening all around him, ya know boys and the toys routine stuff. Me I was a tomboy, before I became a Southern belle, lol lol truth there. Which was 35 years ago, now I am bald y checkbook online on my iPhone while getting my oil changed nowsadays, who knew. Lol lol lol. about 28 years ago I was in Asheville, NC sitting in a Valvoline, reading my first issue of a huge southern living magazine, that is was so thick it was unreal. so valvoline, I'm still sitting reading something lol lol it is a nice place, clean cut, great people. And it brought back some great memories for me, easy in and easy out. The wait wasn't long either there was only one car ahead of us and it was a Thursday afternoon also. And this was in October, 2021. For our trailblazer. Thank valvoline on oleander in Wilmington! Nice job always stay nice and smiling. Don't change a thing. The crew is awesome to know what they are doing and how to do it. Like I said the guys talk in code when they are doing their work and it's cool to watch them and listen to them when they are working- it brought back some great vibes and had to give ya that little story!

The people here are so good at what they do! Kind, informative, efficient, quick, and polite. I…read moredon't go anywhere else for my oil changes. They really are the best! A positive experience every time. Very short wait times if there is a line.

I am happy to write a good review of this experience! Quick service oil changes can be hit or miss,…read morebut this was a pleasant time from start to finish. They were able to promptly pull me into a bay, where they gave me a bottle of water while I waited. They have several different options of oils, and the mechanic knew which options were best for my car. I got my car in August and have not done much to it since. I was able to get everything done there (air filter changed, coolant changed, etc). They talked me through everything and were very transparent with all they were doing. It took maybe 15 minutes for all that to be done, and I know it was done well. Trent was able to give me a discount as well, that was much appreciated. This is a good spot for a one stop quick shop!

Tried to ask for $250 for an oil change and coolant flush. I said that's outrageous and not the…read moreprice at all. Guy argued and I ended up paying $130. The two men working were shady as shady can be and they said they could only take cash..should have been a red flag but I was tired and car was overheating. I feel very much robbed as I was and will never return. They may have stolen some money from me but that's all they will ever take again.

Service requested, quality, Value, care and professional took his time, front representative very…read moreprofessional and nice !

They were very knowledgeable, helpful, and competent. I would definitely recommend them to family…read moreand friends. Normally i don't really enjoy having car work done they made me feel comfortable and was even done earlier than was expected! Thank you for your amazing talent and God bless your continued success!

Rackley's offers some of *the best* service and staff of an auto shop I've ever encountered!…read more Veteran employee Zachary, up front, deserves more than 5 stars on the scale of professionalism, knowledge, friendliness, and work ethic. He is very communicative and he handles his workload like a champ. Over multiple visits I've sat in the shop for many hours and he works nonstop to make sure everyone's issues are handled even when there's a line out the door. Zach always answers my questions with poise. He goes above and beyond as well. For one job Zach helped work out some pain-staking details with a warranty company to cover shoddy work I had done at another shop, something he didn't have to do. Rackley's was able to fix this problem in a very quick time frame..."very quick" considering how many other vehicles they had on their docket! (Something to always note as a customer!) Nick, the tech who's worked on my car, is also extremely professional and friendly. He's got a lot of passion for his job. Nick was/is a perfect match for me since we both like the same make vehicle. Likely, Zach matched us up on purpose. Great! All around, Rackley's makes sure I am fully taken care of and driving a safe vehicle. Everyone I've met at the shop is happy, and fun and easy to talk to. They have a loooong line of loyal customers out the door almost all the time and I completely understand why. I'm so happy to have found these guys. I've been to them a few times now and each time I am satisfied. Cannot recommend Rackley's enough. Thank y'all so much! Absolutely awesome.

Rackley's is shady. I called Rackley's on a Monday to schedule a time to drop my car off and was…read moretold to bring it in Wednesday morning. I dropped my car off Wednesday morning and was told "we can't get to it today but we'll call you tomorrow". I left Rackley's with instructions to let me know the cost and nature of repairs before performing any work and was assured that this would happen(it didn't). I get a call later from Zach to ask why my car is there(again) and am told(again) that they'll call me and let me know what they find. After hearing nothing for three days I call Rackley's on a Saturday to find out what's going on with my car and am told they finished the work(!) and that someone will totally call me Monday morning when it's ready to be picked up. Of course, Rackley's fails to call Monday morning so I give them a ring a couple hours before they close and they tell me my car still needs work(?) and that after Zach checks on something they'll call me right back. Rackley's never calls back and I have to call them, yet again, and tell them to stop whatever they're doing and that I'm on my way to pick up my car. I'm floored by the lack of communication and professionalism from Rackley's and despite living within walking distance will never use them again.