We broke down traveling from NC to Roanoke on labor day weekend. I had no idea where to take my car…read moresince we were from out of town. I so I read the excellent reviews and everyone mentioned the professionalism. I am glad I made the choice to go here. He diagnosed my faulty water pump on Monday and had my car fixed the next day. Fairly priced, excellent communication. Highly recommended.

The owners and staff are super friendly and prices beat anyone around they don't try to charge for…read morethings you don't need and through the years I have saved a ton of money going to them and they are honest and always try to get things done in a timely manner to get you back on the road . Thanks guys you're great !!!!!

A huge shout out to Steve with Ridgeway tire and auto, thank you for referring me to Gregorys…read moreTowing in Ridgeway, the service received was impeccable. I greatly appreciate you and you both were so considerate of my need for my car.

Needed a new water pump. They did fine work, just took way longer than promised and cost a bit…read moremore than quoted.

Michael at tactical may have been the most attentive and responsive mobile mechanic I've used. And…read moreI've used a lot of them all over the country. He not only clearly communicated with me prior to coming to fix my vehicle, he showed up when promised and went way beyond anything I expected without charging me anything more than he originally quoted? I felt so guilty I actually gave him more than he asked for.

Great service for a great price, it did take longer than I expected but all in all I would highly…read morerecommend.

We were on a trip from Cleveland Ohio to New river gorge area. Started getting a bad vibration…read morefrom my tires. I got them from Discount tires ,but the closes one was 70 miles away in Charlston WV. They took me in pretty fast balanced my tires. Even replaced a missing lug nut. I would recommend them.

The big guy with the grey beard has the worst customer service I have seen in a while. Came in from…read moreout of state, caught a nail & was looking to get it patched. He proceeded to take 2 phone calls and help a customer who came in behind me before he even asked what I needed. The shop was not busy, he just chose to ignore a paying customer

Friendly, quick service - they always explain costs up front. Our whole family uses this garage -…read morehighly recommend!

From the owner: Family owned and operated. 20+ years in business.read more

My wife had a flat and Curtis let me drop off the rim and had it repaired by lunch. I went back…read morefor the other 3 the next week. The entire place is clean and the staff were very friendly. I'll be back for truck tires when I need them.

I had 4 tires mounted ,balanced, plus 4 wheel alignment. About a week and a half later TPMS light…read morecame on. Went back to the business. They checked everything and said it was just lower than should be. Aired it back up and away I went again. Well a week later I went back again. TPMS light on. Replaced the valve said it was bad. So a week later guess what came on?? You got it.........TPMS light on. I went to my normal garage and had them fix it. There was a small nail in it causing the slow leak. Bummer my brank new tire has a patch on the inside, but it was in between the tread rows. The older gentlemen (owner) helped us when we got there on day one. Nice man and pleasant. The younger buck that works there needs his attitude adjusted.

A Doordasher slid down my neighbor's driveway and nearly overturned in my yard. Two tow trucks came…read moreout and left huge gashes and drag marks in my lawn and scattered all of the cinder blocks I had stacked up (we're building a retaining wall) because they were in the way. No regards whatsoever for private property, didn't ask my permission, didn't repair the damage and didn't put my blocks back where they found them. It wasn't my vehicle and it wasn't my problem but they destroyed my property and made extra work for me because I had to restack the blocks, but hey, anything to make their lives easier is the general mindset of service people in Charleston. If I ever do need a tow, I won't be calling these people.

0stars took them…read moreall day to change a tire , literally over 24hours , they always charge to much and not friendly. Just all around bad business

Great service over the phone and in person. Had a nail…read moreflatten my tire and I was able to get it plugged up all for free. Only thing is their address online is their old address, but one call and they gave me the correct address! Also shoutout to Marcus for being cool about my situation.

Terrible service and didn't do the work correctly Cost me…read morethousands in down time and refused to help

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

I was in desperate need for a dead inspection sticker and I was greeted with kindness and curtesy…read moreand professionalism on the phone and they worked me in and they were finished in no time and I highly recommend this automotive shop for light to heavy tasks and very reasonable. Everyone has a great attitude and they were friendly with thier co-workers as well. Nice atmosphere.