I haven't been there in a long time and it used to be in a really exclusive club with lots of…read morebenefits and clean facilities

I am so disappointed in the San Ramon club sport swimming facility…read more I've been coming to this facility for about four months now and it seems to be that no one focuses on the pool, It is always dirty. The water is not clean. You have sand in the bottom of the pool . It's cold the water is ocean cold. this morning when I went to the pool, it was so cold that I was not able to swim in the water. I felt that I was going to get sick what is going on and when will this get fixed?

I have been coming here every early morning to swim. Jeopardy is a very friendly employee, he paid…read moreattention and remembered the people coming in everyday, he is very helpful and nice person!

Let's of broken machines and the same ones have been broken for over a month…read more Other then that it's decent

I was in need of a gym and having a pool was one of the requirements so that limited the options in…read morethe area for me that wasn't a 20 minute+ drive way so I decided to check out Equinox first and ended up really liking the vibe. The classes feel like studio classes (like barre or spin, etc.) that you'd be paying almost $200/month for without any amenities or regular gym equipment. I've been to other gyms in the past that had a lot of hm, lets just call it people watching and social hour. Folks here are definitely here to workout, do their own thing and friendly. Definitely a no judgement zone. I also had some hesitations based on other reviews about not being able to freeze or cancel membership within the first year especially if you have an injury and what not but decided to go for it anyway despite that, more on that later. Some other other gyms didn't seem to be any better based on those reviews so it probably would've been similar issues elsewhere anyway. When you initial sign up, they give you some comp sessions with a trainer (to obviously sell you personal training) but it's something I wanted to try anyway. I thought, why not, let's give it a go for a few months since I thought it would be good to get an extra boost and back into a routine. Well, a few months had passed and then I had some travel plans so I was away from the gym but then came back from my travels with a severe knee injury where I could barely walk. It sucked but I showed up anyway. Not because I couldn't cancel my membership due to the contract terms but because I needed movement for rehab. I was initially hesitant about returning to training because I felt like I wouldn't be training at 100%. And let's be real, the training sessions aren't cheap. After some discussion with physical therapist for a rehab plan, I decided to return to training with Summer and it was honestly one of the best decisions I've made. Summer programed exercises for me to supplement my PT. She has been really awesome to work with, because my program needed a lot of re-working along the way to adapt to my rehab progress. She's also open to feedback and really great with listening to my input on things that I want to work on. While I am still ways away from being 100% recovered from my knee injury, I already feel like it's night and day compared to just a few months ago. So why only 4 stars? Well, only taking one off is quite generous despite some issues with their app, specifically for training and the so-so amenities in the locker room. The app isn't the best and there were some miscommunications with it that led to a lot of frustration but the training manager Matt was really nice and made it right. The other reason for taking off the star was the amenities which they finally changed to something that smells way better. The previous products didn't smell good and it seemed like the shampoo, body wash, and face cleanser seemed like it was all the same soap in the shower. Didn't feel like there is anything different between the stuff in the bottles. It wouldn't even upset me that there was just one multipurpose wash but the same soap in the different bottles is just confusing for me. Like what's the point? Anyway, good riddance with the old stuff. I haven't tried the new stuff yet aside from the lotion that smells heavenly. I haven't been to the other locations to compare but this one is sufficient for my needs.

- I have experienced now multiple times within the last 6…read moremonths the kids club being closed and i am informed uppn arroval with my two kids. I never write comments like this hut I am very frustrated and would like this escalated to corporate. **Date/Time of Incident:** April 19, 2026 at 10:15 AM - **Location:** Equinox San Ramon - **Reservation:** I had a paid Kids Club reservation. - **Issue at Check-In:** - I was informed by Assistant Manager (Xavier) that the Kids Club would be closing at 11:00 AM, just 45 minutes after I arrived. - I did not receive any prior notification, despite having a reservation. - **Communication Concern:** - I asked why I wasn't contacted in advance; Xavier explained it was due to a staff member being out sick. - I expressed that while I understand staffing issues, I expect proactive communication. - I rely on these reservations and spend time preparing my children and traveling, so last-minute notice at check-in is not acceptable. - **Customer Service Experience:** - I felt my concerns were not being heard or acknowledged. - Xavier repeated the same explanation without addressing the inconvenience caused. - No apology was offered. - No alternative solutions or accommodations were provided. - When I expressed disappointment, I was told "that is your prerogative." - When I stated that i dont feel heard nor do i feel like that customer service is a priority based upon facts not perogative xavier repeated again that was my prerogative. When i stated are u derstanding what the meaning of prerogative was, Xavier made a dismissive comment referencing he has a 4 education . At no point has Xavier in any of my interactions with him ever provided or contributed to an idea towards a solution that could work for both the gym and member. He simply repeats what happened robotically without empathy for the member's side of the situation. - **Escalation Attempt:** - I asked to speak with a manager and was told by Xavier none were available. - I was informed the manager would return the next day. - I asked for a corporate contact number and was told by Xavier that was not available. - No alternative way to file a complaint or follow up was offered. - xavier also turned his name badge around so i couldnt see his name. - **Pattern of Ongoing Issues:** - This has happened to me at least three times within the last 6 months arriving for a Kids Club reservation only to find it closed due to staffing shortages. - Each time, Xavier has been involved. - Each time, the response has focused on staffing limitations without acknowledging the member experience or offering solutions. - **Core Concern:** - I understand staffing shortages are sometimes unavoidable. - What I do not accept is the lack of communication and accountability. - I believe it is a reasonable expectation that members with reservations are notified in advance via phone, text or email if the Kids Club will be closed. - **Impact on My Experience:** - I am wasting time preparing my children and traveling to the facility unnecessarily. - This creates a significant inconvenience as a parent. - The experience does not feel customer-service oriented nor family-friendly. - **Reputation Impact:** - Based on these repeated experiences, I would not recommend this location to other parents. - I have already begun recommending alternative gyms, such as Lifetime, to other families. - **Positive Note:** - I have found all other staff members to be pleasant and professional. - My concern is specifically with the leadership, communication, and customer service approach demonstrated by Xavier.

BFT San Ramon has completely transformed the way I train. The combination of strength training and…read moreHIIT classes is the perfect balance and I've built muscle while also getting my cardio in. The results truly speak for themselves. If you're on the fence about joining, just do it. If you want to get stronger, get fitter, and be part of a community that actually cares, BFT San Ramon is the place. Hands down the best gym I've ever been a part of!​​​​​​​​​​​​​​​​

I tried three classes at this new gym and loved it! Every class was different and a great workout…read more I signed up for the 8 classes per month membership and it has been fun. I look forward to my workouts and the 50 minutes fly by. I love the different types of classes offered and the coaches are motivating. I highly recommend BFT!

The coaches are exceptionally supportive and deeply knowledgeable in overall wellbeing, technique,…read moreand fitness. They guide you toward making healthier choices, challenge you at the right pace, and promote an environment where everyone feels comfortable and included, whether you're just starting out or already experienced.

I wanted to learn how to climb a rope so I decided to do a drop in. My expectations was to just…read morefind a place and I'd just figure it out somehow on my own. Oh no no. Not the case at all. From the initial call to find out if they can accommodate my request to the end, CrossFit San Ramon was top notch. Tim was super friendly and when I got there, was super helpful. He was very patient and there were times I was struggling for things to just click and each time he helped me out. Offering me tips each and every step of the way. I ended up getting it down towards the end!!! A session was going on and each of the members were warm and welcoming. Thank you so much Tim!!!

I have been going to ATP Fitness for 7 mos and just love it. Before joining ATP fitness, I have…read morehardly exercised, was out of shape and never kept a check on my diet. I have neck/lower back issues as well. I was looking for a nice and quiet gym with good personal trainers who understand my fitness level, health and put me on a fitness routine based on my needs and goals. That's when I found ATP fitness and reached out to the owner Baron. He guided me very well and assigned Nick as my trainer. Nick is a fantastic personal trainer who is not only highly knowledgeable about workout routines but also with diet/ nutrition. He is very kind, patient, thorough and really cares about his clients. He makes fitness enjoyable and creates a positive and motivating workout environment. He focuses on proper form and ensures that I exercise safely and effectively. He tailors the workouts to fit my specific goals and fitness level. He also put me on a diet plan suited to my dietary needs (vegetarian) with the goal to reduce weight, lose body fat and start building muscle mass. He gives constant feedback on my progress and reviews the workout plan frequently to ensure that I am on track. He helped me with my workouts during my travel using training videos and ensured I didn't have a long break. I am seeing drastic improvement in my fitness level and have dropped quite a few sizes! This gym is like a second home to me and I highly recommend it! It has a great atmosphere where it feels welcoming and motivating, suitable for beginners or experienced gym rats alike. It has clean and well-maintained equipment. All the trainers are knowledgeable, helpful and willing to assist. Everyone is friendly and approachable here! I am looking forward to the next 6mos of training with Nick and see where I land!

Life changing! Personal Training takes on a new meaning with a highly educated fitness coach like…read moreDaniel! Achieving your fitness and weight loss goals is possible!! I am evidence that his guidance and encouragement does work! I am living my dream of a fit life now and will into the future, all thanks to working hard with Daniel for the past year on my fitness & weight goals. My big concern starting out, was finding a trainer that could guide my journey to a healthy, active life, without hurting myself in the process! He has been amazing taking the time to teach me proper form and provide the encourangment for me to reach my exercise goals and go beyond what I ever thought I could!!

I started working out with Gil about 6 months ago. He is a very knowledgeable and organized trainer…read morewho works hard on understanding his client's needs and then creates a long term plan to help them achieve their goals. Working out with Gil is equal amounts of pain and fun as while he is making you work hard, he keeps the conversation flowing. Despite the pain, the soreness, I actually look forward to our sessions as I can see the progress I am making and I have come to see him as a friend in addition to my personal trainer.

I have been going for Gil's group classes since last 6 months. I have been seeing significant…read morechanges in my body ever since I have been attending his classes. His routine is very easy to follow and not boring. The sets are very interesting. I feel good and positive after attending his classes. He also regularly shares eating tips and recipes with us. If I don't feel good about any exercise, he also switches up and share alternates to suit your body. Even in a group class settings, he often corrects forms if the form is incorrect. I highly recommend Gil as a trainer.

HAWC Gym is more than a gym it's a community, a family, and a place where you become a better…read moreversion of yourself. All ages are welcome. All fitness levels are welcome. Whether you're brand new to fitness, a parent juggling life, pregnant or postpartum, or a competitive athlete chasing podiums, this gym truly meets you where you are and helps you rise. In 2025, I hit a PR in a women's single HYROX and was on a women's elite Hyrox relay team, and I can confidently say HAWC played a huge role in that success. This gym trains HYROX first-timers alongside professional elite HYROX competitors, and somehow everyone feels supported, challenged, and motivated. There are multiple podium HYROX athletes, DEKA competitors (and podium world champion athletes), Spartan racers, and elite professional members training here, and the culture is never intimidating, it's only inspiring. HAWC is veteran-owned by Dan he shows up everyday and pours his heart and soul into his gym. HAWC gym has amazing trainers as well coach Lindsay, Dan and Doug are hands down some of the best coaches I've ever worked with. They genuinely care about your progress, your health, and your long-term success. They know how to push you safely, intelligently, and confidently. The vibe is unmatched. It's motivating, supportive, and fun. Many members are parents, incredibly strong, and encouraging. Pregnant mamas are coached with care and respect, athletes of all ages are empowered, and newcomers are welcomed with open arms. Every day I walk in, I'm pushed to be better physically, emotionally and mentally. I'm so grateful to have found HAWC Gym in San Ramon. If you're looking for a change in 2026, this is it. Show up. Have fun. Do your best. HAWC Gym will help you hit your fitness goals and become a stronger, better version of yourself. Highly recommend.

Crazy luck--Been dealing with injuries for sometime as I busted my sesamoid and more, but found…read morethis gym which was approved by my podiatrist who also trained here before. They've been awesome with my injuries, making workouts feel like rehab. Plus, the gym vibe is killer, coaches are awesomely fun, community is soooo friendly, and bonus: hubby's here too, making it our cute favorite hangout spot! - since I can't run that much, found a new tribe yay! this makes me so happy.

This review is for the Bullet Proof Runner workshop I recently attended. I am training for a half…read moremarathon and want to get more educated on how to train more effectively/efficiently and avoid injuries. The class was the perfect size (around 9 people). She took the time to explain exercises that runners often overlook, and looked at each of our feet, our stretching and running forms and provided feedback. Victoria is knowledgeable, no BS, and fun to learn from! I highly recommend checking out her practice if you are a runner who wants to up your game or if you have a PT need from running related injuries.

Dr. Kate is amazing. I had a total knee replacement with Kaiser but they only put me in a group…read moreclass rehab once a week. I didn't get individual care and my knee wasn't progressing. My surgeon said that his patients that did outside PT fared better so I looked and found Ironhorse and Dr. Kate. What a difference. In 2 months I went from a 90° bend to 116° today and my knee is almost straight, 2°. I walk without pain and without a limp. When I first started I was still using my walker. I graduated to a cane and now I don't use any assistive devices. Sometimes I even forget I had the surgery. I cannot recommend them enough. Amazing results. I am so happy with my progress.

This review is for the Iron Horse Middle School Open Gym program for pickleball. This sport is the…read morefasted growing sport in the U.S. It can be played indoors in a gym and uses a similar size as a Badminton Court. Almost any gym can be easily and quickly converted for Pickleball use in just a few minutes by using portable nets and putting down colored painter's tape to make the markings for the official court dimensions. The cost to play here is $5 per session and can be paid via credit card upon each visit. Or a multiple session packages are available at a discount depending upon the number of sessions purchased. It can be discounted to as low as $4 when purchasing the largest block of plays - 60 sessions at $240. Presently, they can accommodate 8 regulation pickleball courts with the gym split into 3 sections. Today was the first day of open pickleball drop-in. Currently, the play schedule for pickleball is only on Sundays from 4 - 7 PM. The turn-out on this first day was huge. There were plenty of staff to help guests pay and register for play. They had plenty of regulation ball used for play and they even had an instructor giving pointers and tips to beginners. This should become a big hit with the local players because it is playable day or night, is air conditioned so it's still comfortable on hot, humid days and the cost is reasonable. If you are in reasonable health and have decent hand-to-eye coordination, come try it out! It's great for seniors because the games are relatively short and you can sit out and rest between matches. You can play as much or as little as you want. It's a lot of fun and one of the few physical games that old and young can play together. I'm over 80 years of age and today, I played against and with kids that were just 22 years old! Jim

I mainly go for the open gym nights on Mondays and Thursdays. They've got open gym for basketball…read moreon Mondays from 7p - 10p with three courts open (two fulls and two halfcourts). And on Thursdays, they've got open gym for volleyball (five courts going!). Just $5 for each night. The staff here are nice too. There are two water fountains if you forget to pack a water bottle. The only complaint is that the floor seems to always be dusty. Basketball feels like figure skating on some nights, but I guess that lessens the likelihood of getting floor burn on volleyball nights.