Amazing staff! Always very helpful and friendly. They are always ready to help!!…read moreAlso, amazing teachers : Ms Lexi Stinger & Ms Nicole brown are just incredible. I felt sad whenever each one my classes with them finished. I could attend their classes every single day without feeling bored. Incredible teachers and humans in general! Ms. Candi smith & Ms. Tori Hughes are amazing as well!!!!! I recommend this studio to each one of my friends!!! I had to cancel my membership due to personal reasons but I wont hesitate to come back once I can!!! Will miss each one of these teachers!

They have the best Instructors, who know their stuff, challenge you and love encouraging all that…read morejoin. Their sales associates are also very engaging and make everyone feel inclusive.

It's been such a great place but it's getting disregarded from the members. Weights all over the…read moreplace, wipes left all over, people can't put in the right spot or even put away. The staff need to step up and crack down on keeping the people respect the place. Inspection of equipment and fixed in a timely manor would be nice. Staff certainly are pleasant when you walk in. I believe having them walk around engaging could help others to respect the place.

Don't waste your time or money on this club. This club along with many of the other locations is…read moregoing down faster than a Twinkie at a Jenny Craig meeting. I was a member here for less than 6 months. In that time frame, there were TWO incidents of gun violence as a result of fights on the basketball court. What did management do? Shut the court down for ONE week before being told by higher ups they had to re-open it! Can you say "Potential Lawsuit"? The equipment is old with rust on ALL of the cables as well as the plates. They only have TWO leg extensions and TWO leg curl machines and they're ALWAYS taken no matter what time you go. The free weight area LITERALLY smells like a urinal that hasn't been flushed in days. The studio floor is constantly filthy with sweat and hair and they can't seem to make up their mind about turning the AC on or off in the room. Groups of high school kids literally stand around talking and blocking walking areas or sit on equipment while talking/texting on their phones or they think it's fun to horseplay next to people who are lifting. This used to be a nice facility. However it's become clear that the corporate office doesn't give a shit about taking care of it, which should explain to the why they're losing members to other clubs like Crunch and EOS. Unless you don't care about actually working out, or you want to become a potential victim of gun violence due to some low IQ individuals that frequent the basketball court, do yourself a favor and stay far away from this place.

The pool is not being cleaned properly. There is stuff floating in it and it seems they arent…read morevaccuming it. I see the same things floating for weeks. There is always sand in the indoor pool. Also, there are constantly women who get in the jacuzzi with only a towel on and it is so unsanitary. No one enforces the swim suit covering required.

I've been a Lifetime member on and off since 2013, and consistently at this location for the past…read moretwo years. There was a time I truly looked forward to coming here, but lately, that feeling has shifted. Earlier this year (around February or March), there was an incident where a man entered the women's locker room - far enough in that it was clearly not an accident. I reported it immediately to staff, but I never received any follow-up, which felt unsettling, especially given how tucked away the women's locker room is from the men's. Additionally, the equipment at this location feels outdated compared to other clubs. There are frequent maintenance issues, and the overall layout doesn't seem optimized for peak times. If you're hoping to train legs for example between 4-7 PM Monday through Wednesday, be prepared to wait - often long - for machines or platforms etc. Interuptions during your sets are the norm. Even gyms with a significantly lower price point, like EOS and planet fitness, have more versatile equipment (e.g., a dual abductor/adductor machine), which could be a worthwhile upgrade here. Crowding has also become a major issue. Over the past couple of months, the gym has felt consistently packed regardless of the time of day. If there's a new sign-up promotion running, it may be worth re-evaluating how it's impacting existing members. It's incredibly difficult to follow a structured workout when you have to constantly rearrange your routine just to get access to equipment (if you're lucky). Parking has also become a huge deterrent and adds another layer of stress to each visit. The class schedule is not great either, as a yogi, i rarely have the opportunity to attend a class, and wish they had AM sessions available. Pickleball courts are fresh and new, but are first come first serve, and since they have been installed, have not had a chance to use them, due to strenuous wait times. Not to mention the amount of people who walk around with tripods at peak times recording, hence why i pay the fees to not be around people recording.. While I appreciate the under-26 discount, which brings the monthly cost down to around $220, I'm beginning to question whether the value is still there. I would really encourage management to consider updating equipment and rethinking capacity management - especially at peak hours. It's difficult to understand how this location is being ran when other nearby locations offer a much better experience for a similar price point. The one thing they do right is customer experience. I always enjoy getting to speak with the front desk staff and trainers. I really hope this feedback is taken into consideration for improvements, and helps out anyone who is considering spending $3000 a year to work out here.

Exactly 2 years after my last visit at this 24 Hour Fitness at Dairy Ashford and Westheimer. I…read moredidn't smell the same odor like last time from the entrance. The workout floor seems to have more machines. I walked around to see which machines I could use. I like the free weights area. I would definitely come back for these machines. Except. I can't use the wet area. The jacuzzi didn't produce jet nor hot water. Very disappointing because the water was more clear than the 24 Hour Fitness on Richmond. I can't use the steam room either because it smelled like men's bathroom without cleaning for months. There were trash everywhere. A chubby dude sat in there. Not sure why he wasn't affected by the stink. Not to mention, the men's bathroom smelled like no one cleaned for weeks. I skipped shower area. Because I was already disgusted.

I would give it 5 stars but the bathroom always smells like urine, every time I'm there. Every guy…read morein the locker room complains about it. Everything else is great, tons of weights, machines, cables, cardio equipment etc

Westside Gem with tennis pickleball water park and so many fun activities for adults and the kids…read moreincluding giraffes birds monkeys and the cutes little penguins. You just can't beat this place!!!

I was invited to come as a guest, so I can't speak as a paying member. The club was incredible: I…read morespent most of my time watching the giraffes. They also had monkeys, a petting zoo, flamingos, exotic birds, penguins.... I might have missed some there were just so many. The kids arcade was cool because it's essentially free play. There was also a bowling alley and it looked like a water slide but it was closed that day. Tennis courts everywhere and pickleball courts too. I didn't see the gym. The food they offered wasn't the greatest for how much they charge but I didn't pay for anything so maybe it was just the food that they provided that was mediocre. We did ask the staff to cook the pizza some more as it was kind of undercooked and doughy and the staff was extremely nice and didn't have a problem helping us out. I spoke to one of the members while I was relaxing in the patio area and he was telling me about all of the events for members that are free with the membership. Really cool place.

I enjoy the fitness classes and the programs they had so you could just come in ready to workout…read morebut I wish we didnt need to buy their fitness trackers to be able to track and be a part of their fitness board. Also I left my grey half zip here at this location on one of the rowers, I immediately called them after the class about it to get it later. When I was back in town to get it, the front desk said they no longer had it? Very weird.

It kind of sucks that I've had a great experience with Marci the two times I've gone so far... I…read moreusually like to go to several different classes to see which trainers I like best but why risk it when she's so upbeat, motivating, and fun?! Well... as fun as running on a treadmill can be I guess... Thank you energy corridor staff for being so nice and welcoming!

Amazing. HIGHLY recommend…read more CrossFit Illuminati is perfect for anyone who wants to start being active, or challenge themselves to different lengths. In other words, whether you're a beginner or you're super fit, I think it's a fantastic place to come to. I've been a competitive swimmer for about 12 years and just began triathlon. Definitely not a land person, but I'm all about challenging myself and trying something new. I used to hear from a lot of people that CrossFit wasn't good for you because people don't really care about form, so it leads to injury. It's definitely not the case here, you have coaches here who watch over you and make sure you're doing exercises properly before adding weights or furthering your progression. I've learned a lot! I was worried about coming in and being completely lost, but I had been in contact with Jason beforehand and I wasn't lost one bit in the two free sessions I came in. Right away, he was there to guide me. Jason was very patient and super encouraging! I absolutely love the atmosphere in here. There is a team sense, you just have to be willing to speak up and talk to people here. They're all super kind and supportive. I'm just sad cause I have to leave for college now, but I will FOR SURE be back here on my extended breaks!

I had one of my best seasons doing CrossFit at this location. The coaches really care about your…read moreimproving and developing new skills. If you are a beginner, they adjust the exercises for you and challenge you every day so that you can have better performance. I really liked this place I stopped going because I moved to another city, otherwise I would continue training there without a doubt. Thank you to all the Crossfit illuminati team

Tired of coming here and one employee cleaning the stairmaster while im on it doesnt even let me…read moreknow so it triggered the shut off almost fell but im sure they would fight me on covering that medical bill.

Small gym but enough equipment to get a good workout out. I'm an early bird so it's not packed from…read more5a - 7a Friendly and helpful staff that care however I have been a member for 2 months now and the cable machine on the back has been broken since then and no one has fixed it. During my 2 months, the bicep curl machine is out of order for a month now and again no one has come to fix it. There's also a leg machine that's recently broken and I guess it will stay that way for a while. The people that work out in the morning seem to wipe the machines before/after they work out which I like the higiene, the staff do clean the machine but again whoever is responsible on fixing the machines needs a new job... it should not take over a month to fix the equipment