Their website says that they are open and staffed 24 seven. This is a lie. I'm at the gym right…read morenow, which is at 6:09 PM on December 24, and they are closed. They are also closed tomorrow, on Christmas Day. https://www.planetfitness.com/gyms/new-braunfels-tx/#clubInfo I have a membership here, and I should be able to come any day of the week at any time of the day.

I like the option that I can bring a friend, but goodness people come to the gym and chill on the…read morephones and hog the machines and no one says anything. I love the option of the 30 minute circuit but people go hog those machines, chill on their phone at the same machine for several rounds, and super frustrating when staff do nothing to reinforce their own rules. Kids hang out in their phones the whole time. People do come to workout. If they won't be considerate of others the staff could at least reinforce their own rules.

Just started here - love it. After getting ripped off my another local gym (Hixon) - this place is…read morenot only priced right - but huge! Tons of equipment / spaced out nicely. Highly recommended

I have lived in the San Marcos/New Braunfels area for 5 years now and have tried various gyms in…read morethe area. This is the best gym I've been to on so many levels. First the variety of equipment, there is never a time where I'm waiting for a squat rack or a bench press. The gym sprawls 3 massive rooms with everything you'd ever need. The area is very clean, the staff works round the clock to keep the areas clean. Then there is just the overall community that the gym brings in. Everyone knows everyone and it is a very positive gym culture that the owner Jay has established to make it a place that makes you want to come back to get your lift in. Couldn't recommend this place enough to anyone looking for a new gym!

We love Hixon Fitness & Athletics. We pay for the private gym access, and it has absolutely been…read moreworth it. Having a clean, private place to work out without the crowds makes a huge difference. It gives you the space to focus, stay consistent, and actually enjoy being there. What makes it even better is the hometown local feel. This gym has helped me gain strength, lose weight, and build confidence, and the atmosphere is supportive and motivating. The equipment is excellent, the facility is well-kept, and it feels like a place that truly cares about its members. Proud to support a local New Braunfels gym that offers something different and does it right. Keep up the great work Jake!

I felt frustrated when I found out that Hixon Gym does not offer day passes. Sometimes people just…read morewant to work out for one day without committing to a membership, and not having that option makes the gym less accessible. It seems like poor management because allowing day passes could bring in extra customers and more revenue. Instead, turning people away creates a negative impression. A simple day pass option would make the gym more welcoming and flexible for people who only need a short-term workout.

Nice, clean community recreation center. (Although the name lacks originality.) A few of the…read moremachines have rust, and I don't trust them. The staff are really friendly and responsive to guests' concerns. I feel safe going there any time of day.

Pool schedule blows for public/paid membership usage. It…read moreis limited to most hours that people are at work. Have the high school build a pool, this city gets a ton of tax money.

This location has closed. I'm really not surprised because of their persistent hounding and…read moreharassment by their staff to coach you into joining. Naturally my family went somewhere else after repeated calls they just didn't get it.

Just joined this gym a week ago after having a two week pass prior to moving here to New Braunfels…read more Since day one the customer service by all the employees was set very high. I took advantage of the complimentary pt session with Anthony Durand and was able to get a inbody (body fat test) done prior to the tough but great workout he put me through. I have to shout out Sarah, Alex, and Christy for just being very interactive and helpful. Makes the gym easier to go to when you know genuine people work their

One of the only places I will go for classes & training. For only $35 a month I can attend every…read moresingle class I want, ranging from 5am to 730pm! The trainers there are awesome & specialize in health issues & any major injuries. They were able to work with my back problems and now I'm stronger than ever. I also think it's fantastic that they have free childcare. There's always a movie running along with tons of toys plus you're 20 feet away! I will never go back to paying $100+ at a gym for classes!

From the owner: Personal Training Group Exercise Classes…read more Weight Room On staff Nutrition Specialist Family Friendly

Manager Chris was awesome and helped us with exactly what we needed. Such a welcome change from…read morewhen we visited a year ago and found no help with what we needed. So happy with Chris and our experience so far!

This was a nice gym with a lot of options. I typically workout at the one on Boerne. This one is 3x…read morethe size and has a solid about of options for free weights, cables, machines, multiple core and variable weight machines for rowing, multiple options for destroy legs. Wide open area for cardio or hybrid training.

Allison is absolutely an amazing trainer! I trained with Allison for 8 weeks online and I lost 11…read moreinches on my stomach, 7 inches in my thighs, and more inches everywhere totalling up to 59.5 inches in 8 weeks! If you need an online trainer I would NOT hesitate to hire her! She is hands down amazing! She responds very quickly and gives advice everyday!

Great place to workout it can be a lot when you first info with the information but after you get…read moreset up it a great workout, working everything in your body. It is a little pricey to set yup in my opinion but the mthly are average compared to others around it. I love my first workout I was a little sweaty and felt it everywhere. The environment is so up bringing and filled with so many helpful people. They do have a place where kids can be while you workout.

Love the inclusive and powerful atmosphere of this gym! Surrounded by STRONG ladies makes all the…read moredifference. Every single coach is FANTASTIC and very motivating!

Get stretched and gain mobility, flexibility and LONG LIFE! A fantastic and much-needed addition to…read moreour community! Thanks to Aubrey my lower back feels wonderful again!!! Today was an introduction session and I felt the movements and stretching were safely performed. The MAPS intro was a neat eye opener! Ready to come back for a second session soon! Very clean, smells wonderful, professional and knowledgeable staff.

The staff are friendly and the stretch is good. Location is clean and comfortable…read more That being said this is a subscription model with limited staffing and limited availability. Unless you have lots of free time during the day, finding an available appointment time can be challenging. Credits (4 per month) are use them or lose them. Like other reviews have said, this is a good way to throw away around $300 a month as you're at the mercy of their staffing or lack thereof. I'd prefer a model where you can buy credits and use them at your leisure. Cannot recommend based on current business practices.