During an incredibly difficult loss, Brad Forward made the entire process feel far less…read moreoverwhelming. His empathy, patience, and genuine understanding was evident at every step, and the thoughtful, loving touches he provided meant more than words can express. He and his team truly went above and beyond, and I highly recommend Brown-Forward Funeral Home to anyone seeking compassionate, professional care during a time of grief. I'd like to express a special thank you to Robert Forward and ushers, Vernon and Bill. Sincerely, the Croone Family

Brown-Forward has gone above and beyond for my family throughout this process. My grandma looked…read moreabsolutely beautiful at her visitation and we are so happy with our experience with them!

This Funeral Home is very unprofessional.. My Sister And I…read morelive here in FL And have 2 more Sister's live in Maryland Were not able to live stream our Brother Danny service..Pernel Jones and sons had all information on their website if you want to live stream on information to link on zoom to connect Today 08/08/2024@ 10:30 a.m. we all connect to the Funeral Home zoom website and no connection I contact the Funeral 2 times during his service and mentioned to them he has 4 sisters and family and friends are waiting for the live stream to connect the answering service Lady says she will have them to call me she returned my call and her response to why we could not connect to his live stream is their internet service was down to a storm..I strongly believe that she lied to cover up because someone from the Funeral Home forgot to start the live stream...my response to her is this will be a memory of his service that his sisters will never get to see his funeral service..my sister and I that lives in FL have worked for a Funeral Home for 19yrs have never experienced anything like this ever before when working with families..all Danny's sisters are distraught and hurting and very disappointed with this Funeral Home Pernel Jones and sons of their unprofessionalism on how they handle our Brother live stream service..

What can I say about Pernel Jones & Sons Funeral Home. Unapologetically, I can say the following:…read more1. The entire staff were prompt in responding to my family's requests. 2. Mr Jones known forever in my family as "Dr. Jones". Was masterful in making our casket selections; insurance details; hospital coordination; and most importantly being fair on the pricing. 3. Henry, the makeup artist made up my granny and she was as natural as she was in real life. His patience was well noted. 4. The limo driver (can't remember his name) was courteous and had such a pleasant disposition. We felt well cared for the whole day. For this to be a sad day for my family Pernel's Funeral Home made sure to walk us through a very difficult day with true grace. Thank you for your service and professionalism.

Horrible customer service. They don't answer the phone or return your calls…read more Should be getting a call from the state soon.

I, Jae Williams (Jae The Gospelkidd) writing to share TEN Stars of how much my family and I thank…read moreGaines Funeral Home the best service ever. Truly they treat our families as though it is their family. Thank you, Thank you, Thank you Jae

Beware if they do not know you; if you are not a "homie."…read more Confusion due to unprofessional favoritism towards the survivor (homie) who referred the caretaker survivor (with ability to pay) to Gaines in the first place. Gaines refused to allow the paying caretaker survivor, who was also legally appointed by decedent, to fully honor the memory of the decedent. Senior extended family members who knew the decedent have expressed sadness and disappointment that Gaines would engage in "shady" practices. Only one person was satisfied; that one who colluded with Gaines, creating a contract that omitted the paying survivor, and then walked away with the overpayment in his pocket. He who signs the agreement should be the one who pays! Bottom line: any value was destroyed by Gaines blatant participation in messy behavior and refusing to consider the desires of the payer who is an equal survivor and the only person legally authorized by decedent to disburse funds on behalf of the decedent. God sees and God knows.

It seems crazy to review a cemetery but honestly it is a must visit. There is a lot of history…read morehere. James A Garfield tomb and the Wade Chapel are incredible. So much detail and there are volunteers in both locations to share the history. While youre there take the time to walk around. The grounds are beautiful and there are some amazing headstones to see.

"Lake View Cemetery" is an amazing part of Cleveland's history and future…read more I've heard people are just dieing to get in there. (Enough dad jokes) It is no coincidence that it sits right next to "Little Italy". Neither one would exist without the other. All the stone cutters, masons and sculptures that created most of the fabulous mausoleums, crypts and works of art that highlight the cemetery were brought here from the old country and settled there to do their work. Having been born and raised on the south side of Cleveland I have driven and strolled through the pathways of this mesmerizing place more times than I can count. My family came here in every season. My grandparents, parents, siblings, children and grandchildren have all done the same. "Lake View" is much more than just a cemetery. It is far more like a park. A park filled with beautiful landscaping and art. Just about every important industrialists, politician, philanthropist, business men and women of every ilk from many generations is there. President Garfield's monument is both beautiful and imposing. The chapel of Jeptha Wade is amazingly beautiful inside and out at the edge of the lake. The tallest obelisk in the cemetery belongs to John D. Rockefeller. And everyone knows who Eliot Ness is. And the list goes on and on. The groundskeeping, landscaping, gardens, trees, flowers... everything is gorgeous. It really is a wonderful park. You can and should spend some time there. Take friends and family. It really is amazing.

This funeral chapel has served the Cleveland Jewish community for years with distinction…read more At a time when it was most needed, I found them to be dignified, helpful, and welcoming to all those in attendance. Additionally, that they handled the arrangements with a high degree of respect. Ample parking is on site, and dedicated staff is readily available to meet the needs of everyone present.

Incredibly kind, generous and good people. I would recommend this funeral company if you're in…read moreNortheast Ohio

Please be advised NOT to make E.F. Boyd the beneficiary of insurance policies for pre-paid…read moreservices. They will keep all of the insurance money and require the family to pay more money. They had been made the beneficiary by my mother for a $7500.00 policy and the cost of what she had picked out was $3800.00, they kept the whole $7500.00 and made me pay an additional $1,600.00.

From the owner: At E. F. Boyd & Son Funeral Home, we do our utmost to make every service unique. A personalized…read moreservice touches families and friends and celebrates a life well lived. We are always inspired by the beautiful examples we have seen and will be happy to share some of them with you.