Great service that we needed last minute on our trip up to Manitoulin Island! Highly recommend you…read morecome here for any Powersport Supplies! And a best friend, Nitro, there to welcome you as well!

Sales staff were friendly and helpful. But when our slide out stopped working 3 months after we…read morebought our trailer, getting it fixed by Can Am's service center was an exercise in futility. We explained that we needed our trailer 3 weeks hence, as we were headed to Nova Scotia for a 2 week trip. They said it shouldn't be a problem. After two weeks of hearing nothing, we called. No one would return our calls. Finally got someone on the phone after multiple tries. When I asked if the problem had been fixed the person on the other end of the phone said: "Uhhhhh, yeah. Haven't gotten to it yet." When I asked if if it would be looked at (a week to go now) he said: "Uhhhhh we'll try." Flash forward to 3 days before departure. Still no answers to our repeated messages. When we did get through, The same guy said: "Uhhhh, yeah we didn't have time." My wife went out to pick up the trailer the next day. They didn't even have it ready to go. She had to wait until someone towed it out front, and just dropped it there and left. No one spoke to her about the issues we were having, offers to try and fix it with a day to go, nothing. We ended up calling another RV retailer that we had bought our last trailer from (regretfully they didn't have the model we wanted when we went to upgrade our old RV and we had to purchase from Can Am, unfortunately) and asked if they could get it into their shop last minute to see if they could help. They told us to bring it over (which we did) and they were able to address and fix the problem in less than an hour. The slide out motors were out of sync apparently, and they were able to get that fixed without parts, etc. They didn't even charge us. Can am are all smiles and helpfulness until they get your money. Then they just don't care. When you are spending 55K on a new trailer, the service should at least be adequate. Do yourself a favour. Give this company a pass. Worst service I've ever had.

For initial trailer sales and setting up hitch work, I give 5 stars. However, their after sales…read moreservice is poor. On our first trip with our brand new trailer, the fridge door panel fell out, and jammed the fridge door. We got it repaired and two trips later the "repaired" fridge door did the exact same thing. We took it back and requested the door be fixed properly and few other issues that developed over the short time we have had the trailer. We told them the date we would next need the trailer and were assured the repairs would be made. One month later I called to arrange pickup four days later and upon arrival not only did they have no record of me calling for pickup, the repairs had not even been started. As a result I had to wait for some ad hoc repairs to be made, taking time away from other tasks I needed to do that day. There seems to be a complete lack of coordination, follow up on repairs and customer service issues, and consideration of the customers time. We have been long time customers but service seems to be going downhill. For all the money we spent on the trailer itself and additional warranties, we are not impressed!!

I was told everything was working in my trailer when I bought it. (2013) I had power issues because…read moreit was delivered with wrong fuses. They tried to say it was the hydro post at my park and never apologized for there being wrong amp of fuses in there. It also had faulty speakers that they charged me for the service call to come fix. If a sale is based on 'everything works' but it actually doesn't, the sales place should be responsible for the cost. It is not like I had the trailer a year or something and was trying to recover from wear and tear, this was things not working 1 week after delivered.

Only one word to describe this place.... "Weird". Not only…read moredid he try to write a contract on a cocktail napkin he also told me as long as I returned the RV with a full tank he wouldn't charge us As much as I liked that deal once the RV didn't turn over I knew we had to terminate the rental. And with all of that the worst part was the gas leaking smell in the yard. My buddies as well as myself left the "junkyard" with headaches . I consider ourselves lucky .

I am writing as the owner of Yantz RV. Yantz RV is not affiliated with Campers World. It relies on…read moreCampers World for storage and repairs only. Their service is top notch and completed within the timelines as agreed. In response to Gregory G's review, we agreed to a rental at the regular rates. An offer was made to return the RV with a full tank of fuel in lieu of the full rental rate, which would have resulted in a significantly lower cost. It was a a small token to show my appreciation for them taking additional time for fueling. Often I offer my customers price adjustments in similar situations. In terms of the RV not turning over, it was an unfortunate situation where it was the first rental of the season and a weak battery although I had a solar charger hooked to battery for several days prior where the weather was mostly rainy and overcast. Finally, in regards to the smell of gas, there are several repair facilities right next door. Any gas smells can be attributed to those garages and can not be controlled by either Yantz RV or Campers World. Yantz RV's priorities are to provide its customers with top quality, reliable and safe RVs.

Buyer beware ! Worst customer service I have ever experienced . Reported issues with my new…read moretrailer, 2021 Prime Time in Apr, had it to their shop for inspection in Jun. Took it back in Aug to have oven part installed (wasn't working when we picked the trailer up in Apr - long story about the delay) still waiting for parts for repairs they had attempted in Jun. Have been told they will not address other issues which I consider to be warrantable repairs.

From the owner: Longhaul Trailer Sales in Listowel is your reliable dealer for new and pre-owned utility trailers,…read moreRVs and motorhomes. We provide repairs, warranty, and sales of genuine OEM parts, and trailer rentals.

Disappointed in their service and responses to warranty issues and had to go elsewhere to resolve…read moreissues. I also found the trailer cheaper elsewhere so shame on me for that one!

From the owner: You can count on McPhail's Of Harriston for sales and service of new and pre-owned RVs. We carry a…read morelarge inventory of RVs, and we have a fully equipped service department to manage big and small RV repairs. Need parts for your RV? Visit our parts store today. You can also visit our website to buy parts and accessories online.

Waited for 3 weeks for an service appointment all to be told after I dropped trailer off they…read morerefused to work on it because of where I purchased it from. They were told when appointment was booked bought somewhere else. There own sign I'm showroom says they service own customers first, stranded or transiant customers second and trailers purchased elsewhere 3rd..I have no issue with that but with where I bought my trailer 200km they wont service even though it's a Jayco and they are Jayco dealer. I was treated like a PC of crap in the process and even hung up on at one point. I can't imagine why a company does not want business $$$ but they sure wont ever get any of mine. Dealer disputes or something hold customers hostage. Very arrogant service policies. Company shows good reviews till you look closely at service dept reviews, the truth is shown there. P.S in another review they even said I saved $1000s of dollars at the other dealer. Those are their own words not mine, they simply did not have the trailer style I wanted in 2 visits. Shop around they say themselves it might save you, just dont expect warrantee from them.