The staff were very kind and offered the services we needed at a price we could afford. What they…read morelack in frills they more than make up for in kindness and compassion.

The business was recently taken over by the wife who is the mortician, funeral director, and the…read morecemetery saxon. They speak Spanish and a bit of Russian. Very reasonably priced.

Personable, accommodating and supportive. Professional throughout the process. I didn't expect some…read morequestions regarding notifying our father who adopted us and I have not spoken to in 35 years.

Went to a viewing today and it was awful. He is to be cremated but the viewing display was…read morehorrible. Stuff of nightmares.

Craig and his staff guided us through the death of our loved one, Jeff Andrus, with so much respect…read moreand help. From burial through the memorial they were there with their continue help. Craig made sure to not only pick up flowers but also food to bring down to Lacrosse. What an exceptional Mortuary.

In a genealogy search for my 2x great grandfather, staff at the Bruning Funeral Home in Colfax, WA…read morewere so wonderful last week in helping me find record of his burial in 1930 and his grave location. They even provided a small marker at no cost. They were very gracious in bringing a close to this family mystery.

Yates did an amazing job with our family funeral. Eli and his staff communicate like professionals…read moreabout what is going on and constantly inform family members. They seem to really read a room and a situation perfectly. Nobody wants to make a living being there for other people's sad events every day, but Eil seems to be a natural. I would trust him and his staff to handle any spectrum of situations with empathy, respect, and professionalism.

Amazing. The funeral director took wonderful care of me and my family. They went above and beyond…read moreto make the service special. The Yates family has been so supportive, accommodating and professional. The office staff was so kind and so professional our family will use Yates again when the time comes. Very professional.

They completely screwed up what paperwork they sent to social security... they FORGOT to let them…read moreknow my husband had a SURVIVING SPOUSE!!! So I've now been going round and round since FEBRUARY to try to get HIS benefits!! I would NOT recommend them because this was a HUGE OOOPS on THEIR PART!!!

Recommended by Hospice, Bob and the folks at Bell Tower provided my family superior service…read moreaccepting and transporting our Mother's remains at the Idaho end of her trip home for her internment next to Dad. Bob was there early, stayed late, and his style was one of firm support while allowing our service to be as "We" wished it. I could not recommend Bob and Bell Tower any higher as a complete asset in your time of grief and sadness. He was always nearby and respectful, stepping forward at just the right time to offer assistance and support. Our thanks to ALL the folks at Bell Tower. You made our moment of transition painless and effortless.

Yates was just THE best! Doneda was very clear and explained everything in detail and how the…read moreprocess worked. She took care of EVERYTHING and truly helped my family get thru this difficult time. If I could give them ( and Doneda) a million stars, I would!

Very good service. Signed up for myself and husband for cremation. Makes it seamless for our…read morechildren when the time comes. Very trustworthy group

The woman that worked with us for arrangements after the passing of my father was only concerned…read more about how much money she could pump out of us. Every sentence ended with a dollar amount. She had no empathy at all.

Our family chose Kayser's Chapel of Memories because they had been recommended to us as the best…read morefuneral home in town. We made arrangements for my father's funeral well ahead of his passing in an effort to minimize having to plan anything after his death. Our initial visit to set up everything went well. But upon his passing, things went downhill. The representative who came to retrieve his body from our home was unprofessional and wanted to recap all of our plans in front of his still warm body. She was very tone deaf and didn't understand that we were deep in grief and didn't want to talk logistics while they zipped my father up in a bag. It was highly inappropriate. Then we came in to sign the contract and found out there would be extra fees to be present when his cremated remains were to be put into the mausoleum. The final straw came when phone calls starting coming in from friends and family that Kayser's would not accept flowers for his service. What funeral home doesn't accept flowers for a funeral? We chose them because they were "the best" but are experience was mediocre at best.

worst funeral home ever they use an answering service who are extremely rude to youread more

I would give less then 1 star if it was an option, no stars would be better. My grandma passed away…read moreOctober 27th 2021, and 2 years and 4 months later her date of death plate was finally mounted on our family headstone. After multiple phone calls, texts, emails, and a visit to the memorial gardens with a threat of going to the news media it was finally completed. TJ gave us multiple excuses why it was not done, such as no order was received, but he was paid. He sent us a photo of an empty envelope that the plate was sent in, saying UPS lost it. This plate was paid for within a few weeks of grandmas death. His service was less then desirable.

In May of 2023, we paid TJ Harris to re-level our grand-parents headstone. He assured us that he…read morewould take care of it and make sure it was leveled. After numerous calls and personal conversations, the headstone has not been leveled as of January 2025. TJ Harris is a poor representative for this cemetery.