The Old Custom House is a large, attractive pub & restaurant in Padstow Harbour, part of a chain…read moreand affiliated (as so many in the area) with St. Austell Brewery. The historic building is in perfect shape, and the décor inviting and family-friendly. There are two areas, one close to the bar and a room mostly for dining at the back. Sadly, it offered no dedicated seating in front of the building, which is a shame considering the splendid view.
The menu is straightforward and streamlined; during my week in Cornwall I've encountered the very same menu at least five times, at pubs in Padstow, St. Ives and Falmouth. On the upside, you know what you'll get. My pick at The Old Custom House was their rump steak with chips, onion rings, a flat mushroom, and tomato. You can add a prawn skewer for UKP 4, which I did and later regretted, it's not worth the "upgrade". The steak itself arrived medium rare as ordered: average quality meat but decently prepared. Okay for the price.
The range of real ales and lagers was good, of course there's a focus on St. Austell ales. I tried different beers and they were all fresh and well-kept. The bar staff were reasonably friendly, but seemed in quite a hurry - not surprising considering the fact that Padstow is a touristy place and that the pub was nearly packed during (late) lunchtime. Queues at the bar (there is a separate till for ordering food) can get longer, and longer. The dish itself arrived within reasonable time.
As expected, beer prices are rather elevated at such a place, so expect more than UKP 4 for a pint. All in all it's one of the best options though along the Padstow "harbour front".