1. Strafford Auto Body

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    Rochester, NH

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    Strafford Auto Body

    5.0 (1 review)

    Services - Strafford Auto Body

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

    Strafford Auto Body Photos

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    5 years ago

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    Tire Warehouse

    Tire Warehouse

    4.1
    (18 reviews)

    Look elsewhere. I…read morehad these guys put tires on my car in 2024. The person at the desk was helpful and generally pleasant to talk to. They did what appeared to be a good enough job (although the attendant couldn't drive my manual and they finally got a different attendant after they stalled it half a dozen times while I watched in horror). Fast forward 2 years. I happened to be sitting on the ground and could see under my car and noticed one of the tires tread patterns didn't match the others. Upon further inspection, they had installed one of my tires backwards. I had done 10k on the tire at that point. I took the car back and was waited upon by a very unkempt dismissive and rude individual. He not once apologized. He made it sound like it was my fault and how could I not notice for 2 years and that they were doing me a favor fixing it. The tech that did the swap was equally sketchy and rude to my face. They scratched my rim in the process. I've used this business half a dozen times dating back to late 90's. The place is sketchy, deteriorating and I recommend everyone go elsewhere. It's clear they don't care about the customer or the business.

    Avoid this place at all cost. Terrible experience. The service was poor, and the facility was…read morefilthy and poorly maintained. We should have walked out at the outset, but it was a Saturday and my daughter needed two tires. From the get-go, 'Austin', the store manager, could not have been more rude , dismissive and unprofessional. The biggest issue was that 'Austin'staff never informed us that their 'tire balancer' was broken and 'Austin' had to go to another store. Instead, we were left waiting for nearly two hours with no clear explanation or updates. The lack of communication was extremely frustrating and showed little respect for customers' time. Overall, this was a frustrating experience, and I would not recommend this location.

    Central Park Garage

    Central Park Garage

    2.9
    (27 reviews)

    This place charged me 600 dollars for an Hour of so called "…read morediagnostic testing" along with 4 plugs for a 2019 Nissan Sentra . The car barely started and then left me stranded . Their GM " Michael" stated that they test drive every vehicle but failed to do his job with his techs and failed the business by letting a customer leave the parking lot with a vehicle that' wasn't corrected . Stay away from this place if you value yourself , vehicle and humanity . Find it hard to believe this business will be open in the near future unless people are clueless and have money to burn for a joke of a place

    Dear Owner or Manager,…read more This letter serves as a formal written demand for a refund of unauthorized repair charges in the amount of $289.93, paid under protest on December 4, 2025, at Central Park Garage. The vehicle was brought in solely to address a washer line issue. No authorization was given for additional repairs or labor beyond inspecting and fixing the windshield washer system. Despite this, your shop completed other work and refused to release my vehicle until I paid the full amount. This is a direct violation of New Hampshire RSA 358-A:2 and related automotive repair disclosure laws, which require customer authorization prior to performing repairs. As stated in your website: Trust, Service, and Satisfaction--Guaranteed. I believe your website also boasts the mantra "EVERY JOB IS PERSONAL". Well, this 'guarantee' and 'personal work' did not occur and in order to stay true to your motto, I am seeking a refund for work that was never requested or disclosed before a bill was provided to me. Then, when I refuse to pay, I was told I would need to or the car would not be released to me and I was to reach out to management--but, they were all on vacation which left me in rather challenging place as I need a vehicle. This was highly unprofessional and saddenening. To make matters worse, a subsequent inspection at another garage revealed that the washer system was still not fixed, and the original parts were left inside the engine compartment -- evidence of unprofessional and incomplete service. I request an immediate refund of $289.93 for the unauthorized and incomplete work.

    Strafford Auto Body - autorepair - Updated July 2026

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