When we started looking for a house we figured it would end up being just like the first time, difficult. I was the one having to reach out asking about properties that had been listed for a couple days and then work to make our schedule accommodate our current realtor so we could see houses. Five years later, we decided it was time for an upgrade. We were nervous about all the work it was going to take, but we really wanted to move. I looked around and saw all the great reviews for Mark Strub and his team, I decided to take the chance with them and it was an awesome decision. Mark came out very quickly and looked over our house since we were looking at buying a new house and then selling our old house once we had moved. He gave us some pointers on what we should update or do to the house to help it sell faster. We got a couple lender recommendations and he answered all our questions. We knew that buying a house was going to take at least a month since we were doing some financing. So, we started looking for new houses right away, Mark recommended one of his agents that specializes in North Austin. Here is where our journey with Stewart begins. From the get-go Stewart was responsive to any questions or viewings we want to see. He came to our house to look at it and gave us some estimates on what it would potentially sell for when we were ready to put it on the market. He was interested in knowing what we wanted in a house and probably knew what we wanted more than we did! He was knowledgeable in what to look for that may be "issues" with a house later and what would end up being a money sink or a quick fix. He also had that sense of urgency for us to view houses, since most in our price range were going selling very quickly. He obviously knows this business very well. We found an amazing house that was slated to pick an offer a week from when it was listed. We went and looked at it the day it was listed and loved it. We decided to look at other houses before we put an offer in, since we had a week (famous last words..). A few days later, Stewart called us with a sense of urgency. He had been watching the listing and the wording had changed and didn't say when they would accept offers. He had called the other agent and found out they were picking an offer that night. So, at 9PM that night, Stewart called us and walked us through the offer we wanted to put in on the house and answered any questions we had and then submitted it. Stewart let us know, that it may be a few days before we hear and that we can continue to look at houses for a backup, if we wanted. However, the sellers made the decision quickly and chose our offer. I also want to point out that the customer had several cash offers, but chose to go with our offer even though we were financing. I highly believe this is due to Stewart and his advice to us when putting the offer in and the letter that he had us write to the sellers (he also wrote one as well). The lending process was not smooth unfortunately. There were a couple issues that came up. We were trying to close on a Friday (instead of the Monday, which is at 30 days), but due to these issues we were not able to close on Monday. Stewart worked with us and the lenders to get as much resolved as possible (like going to the IRS office to get tax documents that weren't ordered). The lenders were very apologetic about the situation and I know that Stewart was doing everything he could as well to resolve the situation and was very understanding when I needed to vent about the situation. Then we moved in and started the process to sell our house. This went extremely smooth. We posted our house, sold it, and had the money in our bank in 11 days. The original buyer was going to finance, but then switched to an all cash offer and Stewart helped explain everything we needed to know and do with such a fast closing. I believe that a lot of the improvements (we talked with them about) in conjunction with a great market, helped us sell our house that quickly. I can't imagine having done either the buy or the sell without Stewart and as long as he is still a realtor, I never will! read more

Mark and the entire Strub team were amazing to work with from start to finish, and it has been a long journey for us - buying a new home and selling our previous one. We started working with Mark as our buyer agent, he was referred to us by our mortgage broker Atif Ahmad of Adelo Mortgage, who I also highly recommend btw. My wife and I are very particular and Mark was extremely patient with us. Mark understands what a big deal finding a new home is for a family. We probably looked at 30 properties before we found one that we wanted to buy. This first house we made an offer on was accepted, but we decided to back out during the option period. After looking for another month or so we found what we thought was a great house, maybe the perfect house, for our family. With Mark's help we made an offer that was also accepted. This time we found major foundation problems during a second structural inspection. We were very disappointed and sadly we had to back out of another contract. Mark did not ever act disappointed even though we knew he had put tons of work into this deal. By this time it had been several months and my wife and I decided to take a break. Mark was always positive that we would find something else even better, and he never made us feel rushed (unless there was good reason to hurry, then he'd let us know!) He was very understanding of our disappointment and desire to press pause. He said he would be available at a moment's notice if we wanted to look at a property and all of the Strub online tools helped us keep track of new listings and possibilities during our "hiatus." It was on our third try several months later that Mark once again helped us craft an offer that would be accepted. 3 for 3 in this very competitive central Austin market. I doubt there are many realtors that can pull that off. You want Strub on your side when you find the house that you want. We successfully closed on our new home and when it came time to move in we had unexpected issues with the condition of the home. When the sellers became difficult Mark handled the situation expertly and diplomatically. Even though it was technically a "done deal" Mark worked with us to make sure all issues were resolved. When it came time to sell our house we of course enlisted Mark and his team. We had never sold a home before and we were somewhat nervous and anxious to get the place sold. Mark was once again both uber-professional and easy to work with. On a street where several properties hit the market at the same time earlier this summer, ours sold first. We had a solid offer within two weeks. Negotiations once again were skilled and fair. This transaction went more quickly and smoothly than I ever expected it to. Everyone at Strub was great at every step of the process. Especially Kristina who helped with the logistics of repairing and staging the house to be sold. If Mark wasn't available (it wasn't often) there was always a courteous professional to step in. I'll be the first to admit that I'm difficult to impress and rarely feel compelled to write reviews, but Mark and his team are the real deal and I would 100% recommend them if you are buying or selling a home in the Austin area. read more

My husband and I recently purchased our first home in Central Austin; and it could not have been possible without the help of Mark Strub and his team at Strub Residential. We started looking at the housing market in Austin, when my husband was made Associate Professor at UT, Austin; and we had pretty much a few months to plan and execute our move. Since we were moving from overseas, we talked to as many real estate agents as possible on the phone, prior to our first visit to the area for "house hunting." Already from our first phone conversation, Mark Strub stood apart from other "highly reviewed agents" in the area. Mark was funny, likable, and a genuinely good person. He was not just "doing business;" he took the time to get to know us and our unique preferences, before setting us up with our own MLS search page for potential listings. As first time homebuyers, we had a lot of questions about everything; and there was not a single question that Mark did not know the answer to. He was always available and extremely proactive with all of his communication. He also seemed to have a really good handle on listings, sending us emails about places that were going to come on the market before they even did and keeping us ahead of the game. When the time came for our three day house hunting trip to Austin, Mark went out of his way to be available anytime we wanted to look at places, day or night. Once we narrowed down our search to a particular community, Central Austin, Mark not only scheduled for us to see all the available houses in that area, but also the schools, as this was our top priority as parents of three school aged children. When we found our "dream home;" Mark was incredibly helpful in bargaining with the seller and getting us the price that we were comfortable paying. At our closing, he was the first one to congratulate us. By that time, he had became somewhat of a "family friend." He is certainly much more than our "broker." Over the past three months, we have taken Mark's expert opinion on things ranging from "types of roofing materials" to "what to do in Austin with kids on weekends." Mark is now helping us renovate our new house using the amazing connections that he has in Austin. He literally knows anyone and everyone in the real estate market: arborists, inspectors, electricians, contractors- you name it, and Mark can get you in contact with them! In short, Mark Strub is the best realtor you can ask for. He will get you your dream house and not stop until you are 100 % happy with everything! I would definitely go to Mark again for anything related to real estate in Austin. read more

We recently went through the process of relocating from the Bay Area to Austin and what was undoubtedly the best decision we made was working with Mark and his team at strüb residential. This wasn't our first relo rodeo (we've done an SFNY'CHISF loop in the past 6 years) so I think it's fair to say that we fall into the "unreasonably selective" bucket when it comes to picking out a realtor who can help make the relo process a success. We ultimately ended up with Mark because, after all of our due diligence and research, he had an impeccable reputation, consistently rave reviews and he Jordan (DIREKTØR OF CLIENT CARE) took the time to really listen to what we were looking for so that our limited time in town was incredibly productive. One thing that sets Mark apart from a lot of the other agents we spoke with is his seemingly limitless knowledge of Austin culture and neighborhoods. For my fellow Bay Area transplants (or would be transplants), Austin is not at all dissimilar to San Francisco in that it has a lot of very distinct neighborhoods, each with its own personality and feel so it can feel overwhelming at first when considering all of the potential options. Mark helped us go from a very broad list of neighborhoods to a targeted search by pairing an exceptionally well-curated list of available homes with his uncanny ability to quickly hone in on which nuances of our unique taste / style were best matched with a given neighborhood - helping us quickly find the perfect fit for us. The other thing that you will appreciate in working with Mark is his honestly and integrity - as a sales professional, I appreciated his "what you see is what you get" approach and his willingness to have difficult conversations when appropriate (e.g. telling you what may need to, but not want to, hear). Perhaps what was most valuable to us in our experience is how far Mark and Jordan went above and beyond for us throughout the entire process, from our first phone call to our closing and beyond. At every step of the journey they were accessible and helpful and anticipated our needs. Their enthusiasm for their work is contagious and you could not ask for a more trustworthy, genuine or effective team. As cliché as it sounds, its true - we started out looking for help finding a house and ended up with both a perfect house and friends that feel like family. If you're looking to make the leap to Austin from The Bay (or from anywhere for that matter) do yourself a favor and work with these guys - it's a slam dunk decision you won't regret! read more

I need to update my review because the original review was going through the home buying process with Strub and now I'm going through the selling process as well. Eric Pugatch is still the REAL DEAL. He shined during the home buying process and shined even more during the selling process! To start, he works with you to figure out how much you're willing to put into the house that you're ready to list. He'll make his recommendations (it's always small things that make a big impact), but is open to working with you and won't push on things unless he REALLY feels like it would impact list price significantly at a smaller cost. He is still ultimately respectful of your decision and will be candid about how he can work with what you decide. My husband, Eric, Mark and I agreed to how much we'd be willing to put into the house and for what list price and we all had a consensus. Eric worked tirelessly in getting quotes, scheduling upgrades and handling the whole process behind the scenes and got it all tackled in only 2 weeks. I would ABSOLUTELY trust his input on what things you need to do because not only was our house a "hot home" on Redfin and various websites, but we had tremendous traffic and got an incredible offer on our home (much more than we thought we would). Eric also went out of his way to handle reducing quotes from vendors so we can stay within budget (and brought us well below the budget we agreed to) AND handled any issue we had with a vendor. Additionally, there were a few small things we didn't feel would make as big of an impact and Eric heard us out and if he agreed, he removed them from our list and if he didn't he explained why and offered us comps to show why he felt that it would make a bigger impact. We would trust him with blindfolds on. He was an incredible agent during the buying process and somehow outshined himself on the listing end of it. Moving on to Strub Residential and his staff. The office is well run - you feel informed and prepared from start to finish. Catherine is AMAZING in guiding you through the listing process and Mark is always involved behind the scenes (and I need to mention again that he is the nicest human I have ever met... seriously.) My husband and I didn't think we had more great things to say after our wonderful home buying process, but we needed to rave more about Eric and Strub Residential after going through the listing/selling process. We've found our realtor for life! read more

Our home hunt and purchasing experience with Mark at Strüb Residential was absolutely wonderful! We found Mark via Yelp and the many excellent reviews he had received. And all of the reviews rang true! Mark was incredible to work with, and helped us in buying our very first home. Mark is very professional, down to earth, easy to talk to, completely approachable, patient, informative, and knowledgeable about the very competitive Austin market. At every home viewing, Mark would walk us through the pros and cons of each property, providing us a balanced view to help in our decision-making process. We were all over the place with where and what we wanted to buy in Austin - we felt disorganized in our home search, but Mark was very supportive and patient and helped guide us back to what was most important to us. I can't imagine having any other Realtor. He was responsive to and answered all of our questions and concerns, especially ones that were unique to first-time homebuyers. Being first-time homebuyers, we were a bit overwhelmed with how fast the process needs to happen in an extremely competitive market. One thing that was very important was that Mark was quick to respond to emails, texts, phone calls - anytime of day. He was exceptionally timely and communicative, while at the same time, allowing us to be able to work at our own speed. We never felt pressured. Mark always acted in favor of our interests. He provided great recommendations for lending and home warranty companies as well as home inspectors and renovation contractors. He had specific strategies for choosing the best offer that was most likely to close. He built a connection with the seller's agent and helped build a strong case for us to be considered the top offer and stand out from the numerous other competitive offers. Mark continued to follow up with the seller's agent during our option period, offered negotiations, as well as post-sale about details about repairs, etc. We got the house we wanted, and all of our transactions closed on time, and were completely pain-free. Mark has been a great mentor and friend throughout our home buying process and continues to be in contact and available for anything we would need, including inviting us to super fun client appreciation events years after we bought our home! He does what he does because he is passionate about his work and truly loves his work. Mark is truly the best and we couldn't be happier! read more

TL;DR - Mark is someone who truly cares about his clients and wants to ensure you have the best possible home buying experience. Being first time home buyers, my wife and I had struggled to find a realtor that we liked based on recommendations of friends and family. On a whim, I thought I'd see who Yelp thought was a good realtor and stumbled upon Mark. I couldn't believe it was possible for anyone or anything to have this many 5 star reviews on Yelp (this is the internet after all), but after my experience, I can verify that these reviews are very deserved by Mark and his team. Mark was very patient in both answering all the questions that two first time home buyers might have as well as showing us far more houses than is typical. He was great at providing all sorts of useful information regarding issues to look for in the house, items that might need to be fixed, things that might make the house more difficult to sell in the future, and any information he knew about the neighborhood. After we were under contract, Mark was extremely helpful in navigating the process as well as dealing with a difficult seller. There are two examples I think stand out from the numerous ways in which Mark helped us through the buying process. One example of Mark's dedication is during a tight timeline to get a signed form submitted, I had several questions as well as a few modifications to be made to the contract. Mark had been very responsive, but suddenly I was having difficulty reaching him. In attempting to reach him, I contacted someone at his office who let me know that his wife had gone into labor earlier in the day and he was at the hospital. Mark still managed to give me a call back an hour later, answer all my questions, and get the form submitted on time which just seems crazy to me. Another example is that we had been worried about a few issues with the A/C and our option period had already expired. The seller had 'fixed' the problem which meant he didn't fix anything and denied part of the problem actually even existed (it did). Mark wanted to ensure our first house was as we wanted and offered to handle fixing the issue after we moved in out of his own pocket (and he did follow through on this). It is Mark's dedication to ensuring you are completely satisfied and his commitment to customer service that I find is extremely rare today and is part of what makes working with Mark and his team so great. read more

This review is a long time coming--as it turns out, home ownership is time consuming! We've been settling into our house for a few months now, all thanks to Mark and his amazing team! When my partner and I moved to Austin last year from California, we knew we wanted to buy a house and we knew our budget...and that's pretty much it. We were lost when it came to navigating the crazy Austin real estate market, and were feeling kind of overwhelmed with the whole process. Enter Mark Strub. Now, I've had a bit of experience with realtors before, as my mom has worked in real estate her entire life, so I was expecting a 'realtor' when we met up with him the first time...you know the drill, they ask you what you're looking for and then somehow at the end you've been talked into something else entirely without even realizing it...but Mark is not your typical realtor. From the very beginning, he made the whole process of buying our first house into more of a journey, and not a treacherous obstacle-filled one, but rather an enlightening, exciting, and completely stress-free journey. He's like the housing therapist you didn't know you needed. He provided us with so much more than just being our agent, he really took the time to walk us through everything step by step, holding our hands the whole way, and always putting us at ease like an old friend. He never tried to convince us of anything except to trust ourselves (thanks Mark!), and always offered advice and his own personal anecdotes when we asked. He knows everything about the Austin market and was always truthful, never trying to 'spin' a situation to his benefit (like I've experience with realtors before). He truly had our best interests at heart, and it showed. His knowledge of everything having to do with the Austin market was pretty amazing--we bombarded him with questions about housing, rates, trends in Austin right now, landscaping, renovations, cool bars to check out in our new neighborhood, even some design input (because he's just that badass), and he always had an answer or a name of someone he would personally recommend! Never in my life have I met a more knowledgeable, sincere, and helpful real estate professional. Plus he's just a supremely nice guy and is really cool to talk to. Call him now if you need a real estate agent/housing therapist, I promise it will be the best decision you make in the whole house hunting process. read more

We have had the pleasure of working with Mark Strub with Strub Residential twice now, and cannot express strongly enough how skilled, professional, and overall fantastic he and his team are to work with. When we first came to Austin on a scouting trip with no idea where we wanted to live, Mark was immediately able to narrow down ideal neighborhoods to show us based on our lifestyle and work commute. He has an incredible knowledge of the city and 4 years later, we still couldn't be more thrilled with the community he helped us choose. He made the process of buying our first home so seamless and smooth and not intimidating. His whole team is there for you each step of the way and we were so pleased with how they helped us negotiate with challenging sellers. Four years later, when we stumbled upon our dream home and quickly decided to put our beloved first home on the market, Mark was of course the first person we contacted. He knew how much we had fallen in love with this new house and he skillfully helped us fine-tune our offer and made sure ours got chosen in a multiple offer situation, for which we couldn't be more grateful. Despite it being a quick decision to sell our house, Mark made us feel so confident in our ability to get it ready to sell and in his marketing strategy. He has so many connections, from stagers to photographers to repairmen-he really helped us each and every step of the way. Ultimately, our house ended up selling the first weekend, with multiple offers, above list price. What more could you ask for?! You are truly in the best hands when you choose Mark and Strub Residential. His company is a well oiled machine, with so many people who are so talented in their roles and who coordinate so effortlessly and seamlessly. Although moving is supposedly one of the biggest stresses in life, honestly buying and selling with Mark's team is the least stressful part of the whole thing. Mark feels more like a friend than a realtor, and we've had complete confidence and trust in him. He is always quick to reply, and though he has so many clients, you never ever feel like you're not the most important to him. We are so grateful to Mark and his team for helping to make Austin home for our family and can't recommend him highly enough! read more

I met Mark when I was a renter - he's was my landlord's agent when she decided to sell. I worked nights at that time and he went out of his way to be respectful of my weird sleeping hours. As disappointed as I was to have to move, Mark made it as painless for me as possible. When I mentioned being unsure about buying instead of renting again, he got my email address, did a personalized analysis of which would make the most sense for me and sent it the next day. Considerate, professional and an all-around nice guy. Fast forward a couple years when I was finally ready to buy for the first time. I made the HUGE mistake of using two other (lesser) agents over the course of a year trying to buy. This was not only a frustrating experience but also an abysmal failure. After making offers and missing out on several great properties, I called up Mark. What a difference it made to have Mark working for me. He helped me find a perfect house on a big, wooded lot in an area I never thought I'd be able afford (78704EVER!). The first day it went on the market I drove by. Cars were parked everywhere and lots of people walking around outside. The next afternoon, Mark and I went to look at it together even though I didn't think I had a chance. I was sure it was already under contract. But when I told him "I want it", he went to work immediately. He knew just how to structure an offer that would be accepted and like magic it was under contract for me that very night. Between contract and closing he did everything for me. He met me back there anytime I wanted to look around "one more time". Arranged all the inspections, surveys and helped me counter-offer the seller when we found things that needed work. The process for me was essentially effortless. And a lot of fun for a change. I can say without a doubt that I wouldn't have this house if I didn't have Mark as my Realtor. He saved me money and got me a place I never thought I would find. I recommend him to everyone I know that is looking to buy or sell. Mark will be my Realtor if I ever decide to sell or buy anything else read more

Abbey W. with Strub Realty is, hands down, the most spectacular Real Estate Agent we have ever had the pleasure of working with, and I used to work at a real estate office with hundreds of agents. We decided in November 2020 to relocate to Austin, TX from Southern California. Anyone who's been paying attention to Real Estate in Austin right now knows the Market is absolutely insane right now, with some homes receiving 30-40 offers without any showings, but we decided to dive in Head first into House Hunting on "Hard Mode". I don't know if we could have pulled off this move without Abbey. We didn't feel like a number, a transaction, a commission check, or just another client with her; she truly cared about us to make sure we got the exact home and neighborhood we wanted without compromise. She told us on a few occasions not to bid on certain homes that we thought we would like, because she knew they would be a nightmare later and just weren't the right spaces for us. That is the sign of a true professional in this field to really protect your clients rather than just 'close a deal'. It took a lot of offers (I believe we hold the current record at Strub Realty for offers submitted) but it was absolutely worth it! Abbey knew the right strategies and tactics to make our offers stand out. With homes being snatched up to all cash offers, we were still holding strong as runner-up on multiple fantastic properties, until the perfect one came along. Abbey has kept my sanity throughout this cross-country relocation and has gone above and beyond her role, taking late night conversations and adjusting strategies over and over. She's got the dream team behind her as well with Finance, Escrow and Title all working together as a 5-star, first in class team. We found Abbey by searching Yelp for "Best Real Estate Agents in Austin" and she lives up to the title. I don't want to ever buy a house again, only because we landed the PERFECT home, but if I do, it'll be a requirement to work with Abbey again! read more

Alex Tapp and Strüb Residential are phenomenal! My wife and I were relocating to Austin due to a job change from Silicon Valley. We reached out to a friend for a referral for an agent in town. Strüb Residential was exactly what we were looking for a boutique, high touch, and highly personalized service approach to buying a home. After an in depth conversation with the firm we were paired with Alex Tapp. We could not have picked a better partner to help us learn the Austin market from afar. He is a patient and knowledgeable realtor who knows the market and trends. Alex was always readily available and responded quickly to all of our inquiries. There is a massive difference in looking at homes online and having someone local who can share insights about many things such as neighborhoods and potential pitfalls to avoid. We were interested in a couple different properties and Alex was so generous with his time to go and do multiple Facetime walk throughs per property with us. He also gave us GREAT advice when it came to a property that we really liked. In the end, we are so grateful that we did not purchase our original property target. He was spot on in regards to the concerns of proportions of home, the neighborhood, and the traffic noise (yes, it was too close to 35). In the end, Alex steered us towards the house we ended up purchasing. We took a big risk not walking the property before we made an offer; we were confident and it has paid off tenfold. As we prepared for closing, Alex again was at the ready with recommendations for us regarding home warranty companies, explaining the differences between Texas and California sales contracts and even house cleaners for us to use. The whole closing process was as seamless as it could be. Once the property closed, we were able to fly out and see the house. We also had the opportunity to see the other houses we were considering. We are so very happy in the choice we made!!!! Thank you Alex and Strüb Residential!!!! read more

In a real estate boom town like Austin, it seems like everyone is a "realtor" - a friend of a friend, your yoga teacher, a client's wife... it's easy to feel like you have to work with someone because of a personal connection. When it comes down to such a monumental life decision though, you need to choose a true industry professional, and I would highly recommend Mark. As two full-time working professionals, the last thing that we wanted to do as buyers was run the Austin-rat-race of real estate: having to leave work on a dime to see a newly listed property or get stuck in a multiple offer scenario that pushed our offer beyond our comfort level. Mark found us a pocket listing that met ALL of our criteria in an area with extremely low inventory. We were able to negotiate one-on-one with the seller and come to a fair deal that left everyone feeling gratified. So now it's Sunday and we owned two houses. Mark and his team sprung to action. By the following Saturday, we had our house staged by a professional designer, beautiful real estate photos shot and posted to numerous online outlets, and our house officially on the market. On a cold, gloomy day when we expected little to no traffic, we generated four showings and three (!?!) offers, driving our asking price up by an additional $10K and with a closing date that allowed us enough of a window to schedule a stress-free move into our new house. There are a number of agents that pick up the trade to make some extra money. Mark is not one of those. He lives and breathes real estate and is one of the top ten realtors in our city (#6, to be exact). Our first deal he negotiated during his birthday party. Our second deal he negotiated until 11:00 pm on a Saturday night. He does what it takes to make his clients needs and wants be met, and is truly an advocate for you during the process. We cannot recommend him highly enough. read more

Ashley Jamieson at Strüb Residential is beyond awesome! The process from getting in touch with Ashley and getting in a solid offer for our dream home was in a span of less than 2 weeks. Please note that we were out of state while trying to find our dream home in Austin. While trying to find good realtors online, we stumbled upon Strüb, received an email right away from Kristina and Mark, who introduced us to Ashley. We were planning to be in Austin a week after and Ashley did an introduction/exploratory call with my wife and I, took a note of all our needs and kept us honest on the areas and houses that we could find in our budget. She sent us a list of houses that met our criteria at-least once daily, so my wife and I could align on the kind of houses that we'd like. We had very specific needs that we were looking in a house, and Ashley made sure to check every box. Once we landed in Austin a week after, Ashley was kind enough to spend the weekend with us (until late!) to show us all the houses on our wishlist. We even took our little paw baby with us and Ashley was really accommodating to our needs. As we looked at different houses, she helped us align on the things we liked and didn't like, and she was spot on! We kept going back to the same house and knew that it was the place for us. Ashley helped us put the offer on Sunday evening before we left Austin and helped us close in no-time. She was super responsive through the whole process and we couldn't have asked for a better realtor! Our closing process wasn't the smoothest, given that we were working with an out of state preferred lender, but she helped coordinate between all the parties and made sure that we were informed even with all the craziness with closing! We would definitely recommend Strüb team, especially Ashley if you are looking for your dream home in and around the ATX area. read more

My fiance and I received Alex Tapp's information through multiple friends who previously worked with Alex while buying their homes. We heard high praises and came into the process with high expectations, despite this being our first time purchasing a property. We are both in full agreement that Alex absolutely outperformed the high praise and expectations we had for him. He is an excellent communicator, extremely knowledgeable about Austin and the current real estate climate, and always made himself available for us. We are moving to Austin from out of state and just had 24 hours in town to view properties and make decisions about offers. We also needed to close on our property remotely. Despite all of these challenges, Alex dedicated time to tracking down the best options on the market for us prior to our visit and made himself available on the weekend to show us all of these properties (I think we may have been close to a record of somewhere around 15 or 16 properties in one day). He was able to give us sound advice on everything from the neighborhoods to the quality of the homes, to competitiveness of pricing on the homes. Everything went smoothly from our offer to negotiations in the option period. He was willing to make the phone calls necessary to have both sides come together and make the sale. He provided great contacts for lenders, handymen, and move-in cleaning services when asked and even stopped by the home to let the cleaning service in since we would not be in town for a few weeks post closing. We did not expect these things out of a realtor, but Alex went above and beyond to provide all of the above to make our home-buying experience simple and special. Needless to say, we HIGHLY recommend Alex for your home-buying needs and could not imagine a better person to fit the bill. You will not be disappointed! read more

I honestly can't say enough about Mark and his team!!! My husband and I are recent transpants from California, and when we first stating looking around we had no idea where to start or what we really wanted out of an Austin home.... We didn't know if we wanted a big house in the burbs, a bungalow right in the middle of it all, or a bunch of land to build on... we had really had no idea. Mark helped us sort through it all by asking all the right questions and steering our search in the right direction until we ultimately fell for what we now (with bias of course) think is one of the best neighborhoods in Austin. The first day we went out with Mark and Jordan we could tell right away that we were in good hands. Mark is a bottomless pit of knowledge on anything Austin, but was equally helpful when it came to renovation questions, city and neighborhood regulations, and so on and so on. If there was ever anything he didn't know (which in our case rarely happened) he found out and followed up with us on it right away. You can also tell that Mark has a really good reputation around the community; which proved to be very helpful when we needed to get into see something same day that wasn't scheduled, or needed a contractor to meet us at a house for an opinion last minute. We never felt like we were left hanging or like there were things we wanted to see that we didn't get to because of him. His bandwidth is impressive to say the least, he is always on top of it. Due to his reputation, I have to imagine that he was busy working many other clients at the same time as us, but if he was, we certainly couldn't tell. I am positive that if you work with anyone on the Strub team you will end up with a great house, in an area that fits, and even with a couple of new friends... I know we did =). read more