Finding a mechanic can be tough. For the past several years I've used a dealership, I honestly…read moredidn't want to have to search for a local shop after being burned in the past. I knew I was paying significantly higher prices than anywhere else (which was frustrating). I was also made to feel that they were "doing me a favor" by servicing my vehicle. It got to the point where taking my car in for a normal service or inspection was worse than getting teeth pulled without anesthesia. Finally I got smart, read some reviews on Yelp and made the leap to Tommy Carr. I called and the phone was answered by Nick, and he actually was polite and professional. I needed an inspection done and Nick said "no problem, when can you bring it by this week?". I was amazed, I had to beg to get an appointment weeks out at the dealership. The day before I received a text from Dereck to confirm my appointment, which was great because aside from living a busy life, I'm getting old and forget things! I dropped off my car about an hour after they closed. I was used to a drop box so I wasn't sure if I should just drop my key in the door mail slot. Luckily for me, there was someone still working on a car and he saw me. He came out and, I know this is getting old, but was friendly and professional and confirmed I could always use the mail slot but he would take my key from me. The next day I received a text with a link to report on my car. I then got a call from Dereck to let me know my car was done and they had some recommendations but they weren't sure if I needed them because they were based purely on mileage not on records of service (since they didn't have those). Not once was I pressured for anything. I picked up my car a few hours later, Nick was there and was quick to cash me out (which was cheaper than I was expecting). I'm sold on Tommy Carr and will make them my go to for all services in the future.

I received a "Free Oil Change" coupon in a mailer and decided to check it out. Called and asked a…read morefew questions. Additional charge for synthetic? Nope. Disposal fees? Nope. I made a appointment. Arrived and was greeted. Took my keys, gave me ride home and asked when I needed it back. I said, "Latest, 3PM." Text with complimentary inspection came to my phone at 2PM. They picked me up, gave me an invoice with no charges and I was on my way. Everyone was friendly and acted professional. One recommendation was to inspect/replace air filter at next service. No pressure. A painless experience. I'll be back.

Thrilled with the price we got on our sale of our 2019 ford escape here. Not the last time we'll be…read moreusing them I'm sure. Got a quote from here $3300 more than what a car dealership offered us for a trade in. Ethan helped us the first time we came in, but he was not there when we came in to sell. Anthony got our paperwork done and the car sold within half an hour. I was honestly surprised they didn't jerk us around and try to give us a different price than their original estimated value. Do not trade in a car without getting a quote from these guys first. It saved us thousands of dollars!

We got a Toyota, and the car is running well. We had a minor issue, and Brian Nickett was helpful…read morein solving it. We highly recommend Carshop in Hatfield; their cars are worth the price, and their customer service is nice.

Excellent service, they're detail oriented and focused on doing repairs the right way, not just…read morealways recommending their highest profit option. They'll break down your options for a repair, so you can understand the pros and cons of each. I feel like they take care of my vehicles like they take care of their own. Seems like there's frequently a finishing touch that is unexpected. Last time my tires came back shiny, they washed the pollen off the car. Before that, they painted a replacement water pump to match the factory engine paint, because it looked out of place otherwise.

My go too mechanic for years now. They will even drop you off at work if you are local. Great…read morefamily business.

My family has been going to Bill Mitchell's for 10+ years. My dad was a car guy and liked to do as…read moremuch as he could on his own, but with the new computerized systems and a lack of time on his hands, he started to lose "his touch" as he said. The fact that he was fine with taking our cars to Bill Mitchell's always stood out to me that he trusted them. They're upfront, honest, and great to work with. They won't nickel & dime you and if they can get you back on the road the same day they will. I've only ever had 2 instances where they had to keep my car longer than a day. They're also super about getting us in for small stuff. I recently had a "tire from hell" that was losing pressure all the time. Bill plugged it once, and when the plug started leaking, replugged it, and then a few weeks later pulled a nail and plugged it with no charge! He recommended I get a new tire as soon as I could, but wanted to get me the car back so I could get to work the next day. AWESOME service and really down to earth group of people.

Polite staff and a well run family shop. They never tell you that you need extra garbage fixed the…read moreway dealerships do and they get everything done in a timely manner. You will never get your arm twisted by them or break the bank going here, unlike so many dealerships me and my family have dealt with. I refuse to go anywhere but to Bill to service my vehicle!

Brian and Ray are great. They do good work, and are honest about repairs…read more My husband and I have been taking our vehicles to them for over 12 years. We have since moved an hour away and I STILL take my car to them when it needs inspection or repairs.

Oil change, Inspection and brakes. I will say that they called to ask what we wanted to get done…read more Then called us back to let us know what we needed. Awesome place to take your car. Easy peasy.

Easy to schedule, flexible drop off and pick up options, and great, reasonably priced work. We've…read morebeen bringing our three vehicles to Chuck for a number of years, and he is always up-front about the work that's needed, never adding unnecessary service just to "pad" the bill. My transmission died last week, I had my Honda Odyssey towed to him (even though he doesn't do transmissions, he said he'd have a look at it). He squeezed me in, hooked into the computer to find out the problems, had it towed to the transmission garage, and when I asked him how much I owed him, he said, "Nothing".

At Gus's Auto Repair, Chuck does excellent work. He gets the repairs done promptly, & at very…read morereasonable rates. He has never done more than necessary in order to increase his profits, either. To make it even better, he always has a pleasant manner which makes me feel like a valued customer..

wow! Every so often ylou get a referal that blows you away! From the get go this place rocks! They…read morecare for you vehicle with professionalism and utmost quality of service. Im so happy that i found this diamond in the rough!

Hard to find a car repair guy that I trust, but these guys did a great job. I stopped by one day…read moreto investigate a noise my car was making. They spent a little while investigating where the noise seemed to be coming from, told me the price (a few hundred) for labor / parts and ordered the necessary part. The next week I came by for the repair and once they had taken the car apart they found the problem was actually much simpler / cheaper to repair...total bill about $50. They could have easily charged the original estimate and I would have been none the wiser. Nice, family operated place, honest. Couldn't ask for better.

Again, the crew and Josh surprised me. Figured out the electrical issue with my Jeep in short…read moreorder. Installed a top shelf battery, much better than before. Was honest had the integrity to do the right thing. Customer for life on my end. Keep up the great work. When you find a great honest mechanic like these guys you keep them.

Lakeside Garage is proof that good honest service can still be provided. First and foremost, the…read morepeople there are simply good, normal, down-to-earth folks who genuinely want to help. That matters more than ever these days. What really sets Lakeside apart is Josh's expertise, craftsmanship, and standards. He is a mechanic in the truest sense of the word, not a parts replacer. He is willing to actually diagnose a problem, dig into it, take things apart, repair what can be repaired, and put it back together the right way. In an industry that has become largely remove and replace, finding someone who still believes in fixing things is incredibly refreshing and nearly impossible. Honesty and integrity are clearly non-negotiable here. They do not exaggerate problems, they do not invent repairs, and they will not fix something that is not broken. I never leave feeling like I paid for an unnecessary part or service. Their pricing is fair, transparent, and never feels like price gouging. This is a shop where you are actually glad to take your car, because you trust the diagnosis, the workmanship, and the people doing the work. Josh and his crew stand behind what they do, care deeply about their customers, and run their business the way it should be run. If you are looking for a garage with strong values, exceptional skills, and real integrity, Lakeside Garage sets the standard.