nice people, brand new clean RV storage. They are just going through their initial opening steps…read more so they have lots of open spots. well designed

Crossroads is an incredible brand new storage location accommodating motor-homes, boats, vehicles…read moreand many other storage needs. We visited the facility last week and were truly blown away by all the features and the exceptional customer service. They have lots of enclosed units in a variety of sizes, with the largest big enough to store our 45-foot motor-home. The enclosed units have temperature control and their own electrical panels along with coded access. There are also canopy options, which have electrical hook-ups AND fire suppression systems. And the entire facility is surrounded by a high wall, security cameras and storm drainage. In fact, we learned the entire facility has been built to withstand severe weather. Lastly, the owners are wonderful (which was mirrored by the other customers we met last week) - this is a family owned business and you can tell their genuine customer service and communications come from the heart AND the sincere desire to be successful by way of providing a great storage option with excellent service. Pricing options give real value for money and with no flexing. And we were told we can use the wash bay for free. We researched lots of places in the surrounding area and we would absolutely state this is the best option by far. In fact, we've not seen anything like it anywhere. 10/10. Thank you, Dana and Don for the tour! We will be back.

just a quick note i have two units at the burnt store rd location. I have been selling…read morethings online and last week i had a sale for which I wanted to run the customer's cash thru a counting/counterfeit checking machine. I went to the office and met Joey. He cleared a section of the counter for me to power up the machine. YAY! I didn't have to do addition in my head and more importantly I knew the bills were real!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 708 Burnt Store Rd N is no exception. Our Cape Coral storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near the corner of Tropicana Parkway W and Burnt Store Rd, we're trusted by neighbors in Burnt Store, Trafalgar, Matlacha, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

In 7 years, my storage unit has gone from $89/month to $228/month. Wouldn't be so bad but I need a…read moreflashlight to see inside my inside climate-controlled unit because over half the light bulbs in the hallway I front of it are burnt out.

I've had a unit here for three almost four years. They continue to Jack the price up. It started at…read more89$ now it's 140$ lol. I'm done I've made a reservation with another CubeSmart for 1/4 of the price. Good luck ripping people off.

This is by far the best storage facility I have ever used .. been using storage units for around 25…read moreyears of my life and these people that are working here are the most helpful. Julie goes above and beyond to accommodate. She has earned my business for over 7 years now I have moved storages but I always come back because the customer service is on point. The facilities are clean and well maintained. Thanks CubeSmart Cape Coral located at 301 Pine Island road

On July 22, 2023, the district Manager John V. sent an email to all the stores in his district…read morebanning me from renting any storage units. On approximately July 15, 2023, I witnessed the theft of a handgun from unit 269. The renter of this unit had locked the door open, which left it easily accessible. The thief was hiding out in his unit, which was around the corner. I contacted the DM John V. and informed him of the situation, and also informed him that security cameras were apparently non-functional. I had sent him text messages of the cameras that had been removed, but he assured me that everything was functional. He seemed more concerned about my dogs being on the property than the theft that had taken place. He also said that if I was unhappy with the way he was managing this facility, that I should move out and he would refund me my last months rent. Then he proceeded to ban me from all the Cubesmart stores in his district. I can easily ID the thief, the unit from which he was living in, and also the gun. The level of arrogance that I experienced from John was beyond comprehension and it is my belief that he should be removed from his position.

All was good until I had to leave early. I cleaned out the space, had my own lock so just went to…read morethe desk. I asked if he could the balance back on my card. He said No. What?! He explained its like paying your apartment rent for the month if you leave early, sorry to bad. Well this was never told to me when rented there. I have used other storage places and a semi refund was always issued with a smile. NOT the case here. Renter beware at Extra Space Storage. NEVER AGAIN!!!!!

Their facilities are great, always clean and secure. The people are great. The issue is that they…read morerandomly increase prices after a few months. The company already has a class action suit in California for bait & switch and luring you in with reasonable rates that will increase, in some cases over 60%. I think they penalize people that always pay on time since there is really no excuse or reasoning why any business would be this greedy. We're looking to move to another company that doesn't take such punative actions with its customers.

Excellent experience!!... we only used a small unit for 1 month to stash Christmas presents from…read morethe kids, but I can't say more about the facility and staff. When I explained what I needed to Kathy, she gave me a very conveniently located, perfectly sized unit. Very clean!! No problems with access at any hour.... We only wish we had known they accepted deliveries before we moved out. Would definitely rent here again. Only negative is they entry code pad for the gate is too close to the fence.

Facility and storage unit very clean, staff is friendly and helpful. Prices are very reasonable…read moreand any increase is very minimal. Definitely would recommend!!

Awesome!!!!! Mid Cape Storage Facility Unit 12 stick outfit what a great business and people that…read moreare there! They took care of everything for me they were polite they are very reasonable and all in all it was just a fantastic experience!

From the owner: Commercial and Residential self storage. Open 24 hours. Large and small units.read more

Do NOT do business with this company! They will give you a decent rate to start and within a year…read moreyou will be paying twice that. They do not maintain the facility and there is hardly anybody ever in the office during office hours, so you get zero customer service. You call their number and get AI and have to wait a long time to speak to a human who is in another state and won't help.

I just scaled down to a smaller unit. Tammy the Property Manager was very helpful with all the…read moredetails and made it an easy transition . She was very courteous, pleasant and made it a breeze. I've been with I Storage for a few years now, it has always been clean and well lit. Would not consider any other at this point.