Put simply, if you want a shelter that looks like a High School kid did an FFA project or shop class project, buy this. I don't have much faith in this unit simply from the air flow design (no debris shields) and the welds look very junior. Has anyone at your shop heard of a grinder? This unit is not like the unit we saw at your booth during the 2024 Oklahoma State Fair and frankly looks like your first one. For the price, this unit should have been built at a higher quality then what showed up..... I do want to note that the installers were fine and friendly and yes there were some marks on the cement from the skid steer but I'm not sweating that. The install date was set one time and no rescheduling, so I want to be fare with this review. I also contacted the Business, and they did come back after the installation to look at my griefs however nothing really was done about it other than cutting off the lag bolts holding the unit down that were sticking 4 inches above the cement. Installer said the owner bought the wrong ones. So, not a scheduling issue or an installer issue for me, but rather low quality that was built in a rush...No excuse for some of the quality issues especially well over 4k per unit (4x8) read more

If you want your driveway gouged and gravel left for you to clean up, use storm safe they will get your driveway all gouged up for you . Oh and don't worry their communication skills are A+ so you won't have to worry about not being able to contact them or getting a call back. Thank you so much for getting us all gouged up. read more

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This place sucks, I recommend finding someone else. My builder recommended this company for a storm shelter, so I decided to give them a call, and as a bonus they were also the least expensive of the companies I requested quotes from. I just canceled my install today after being rescheduled 6 times, which is fine I understand things happen, but not a single time did we get a call. We literally had to call EVERY SINGLE TIME to figure out they weren't going to install our shelter and we were being rescheduled. Eventually we finally got confirmation that we were going to have someone out to begin installing our shelter between 2-3pm today.. we'll 3pm rolls around and nobody has showed up, and not surprisingly we haven't gotten any calls either. My wife calls and was put on hold briefly so they could call the installer. Well, they couldn't reach the installer, so she was told they would continue to try and reach the installer and call her back to let her know what was happening... Well.. 4:45 rolls around and still no word from anyone. I've had enough and canceled the service. I'm finding someone else. read more

We have had a shelter in our garage for 12 years and it started to leak. I discovered the issue after a Slab Leak. I pumped out the water and the next rainstorm the shelter filled back up. So I called Storm Safe to see about a replacement. When I Talked with Stacy, in Service she explained to me that I should still be under warranty and she sent her service guy Rich, to look at the issue. It took a couple visits and a try at repair when it was finally deiced to replace the In Ground storm shelter. And... It is all at NO COST. A Lifetime warranty that actually works. So if you are looking into an In Ground, Above Ground or other type of Storm shelter. Do yourself a favor and call Stacy (405) 606-2563 and check out Storm Safe. At least get a Free Estimate. Take Care read more

Storm Safe did my shelter in my garage floor 10 years ago. It started leaking this year so I called them. Since the minute I called them, they have been amazing. They stood behind their advertised lifetime guarantee and after determining that it could not be repaired, they replaced my shelter in a timely manner. Everyone I have dealt with (Stacy, Misty, and everyone that has come to my house) has been amazing to deal with! Highly recommend this company! read more

Storm Safe put a storm shelter in our garage just over 10 years ago. It's always given us peace of mind when we need to get down in it (probably 6-7 times over that span). When we got in the shelter this past April (night of the Shawnee tornado) our dog peed in the shelter. I pulled up the cheap carpet we had put down there to wash it, and when I pulled up the carpet I saw rust on the floor. There was also rust on the topside, from where cars parked over it have driven into the garage wet. Anyway, I called Storm Safe just to find out the past way for me to clean it up. They told me I had a lifetime warranty and they scheduled someone to come out. No "send us a copy of your receipt or anything like that". Today was the appointment, and Rick arrived on-time and got my shelter looking brand new in a couple of hours. Really appreciate this company and wanted to post a long-term review of the shelter. If you are looking to buy a storm shelter I hope you find this helpful. read more

I would not recommend this company. They rescheduled our garage shelter installation three different times. Had to call myself to see what was going on. They finally came to install and while digging the hole in our garage, they hit the garage header and gouged the header and the two 1x6's behind the header. The installation workers did not say a word about it. I saw it two days later and called them. They said we will send someone to look at it. Never knew if anyone came by or not. After numerous calls by myself a carpenter came so he could give Storm safe a cost estimate. The carpenter told me he did not chalk or paint that someone else would have to do it. Seven weeks after installation, the damage to my garage was repaired, but no chalk or paint. Again I had to call. Storm safe said will send someone out to look at it. I suggested that I could do the chalking and painting and they could reimburse me. Oh no, of course they couldn't do that. They knew it would need to be done, but of course nothing had been setup on their end. So, long story short, I'm doing it myself. If you want to use a company that is poorly run, lacks excellent customer service and won't totally take care of damage they created to your home, use Storm safe. read more

Had a below ground garage storm shelter installed yesterday. We got the small model that fits 6-8 people. The company had informed us they would be arriving between 11-1. My first thoughts were, hmm lunch time? Should've just told us 1 o' clock, and they got their right at 1, maybe a minute before. So, still meeting their obligation, just an odd timeframe. The two workers weren't the friendliest, but seemed knowledgeable when I asked questions. At the end of the day, the finished product looks really nice and I'm impressed and satisfied with it. I'm generally impressed with how fast they can put these shelters in, took a little over 3 hours. I guess we will see how it holds up, so there could possibly be more to come from this review. read more

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We got a shelter install on 13rd June and they missed 1 step for us actually we should have 3 steps but we just got 2. We try to called and leave the message but nobody contact us back then i dont know what i have to do next?? read more

We bought our storm safe shelter shortly after the OKC Home and Garden Show in the winter before storm season. They were prompt, very clean, and did a superior job installing our storm shelter. They arrived at 7:25am and they were completely done by 10:00am. read more

Emailed a bunch of storm shelter companies and Storm Safe responded the quickest and also emailed me all the information I needed to make my decision on which size shelter to purchase. Storm safe emailed me back and even provided flyers on current specials they were running. The process was fairly simple, just choose the size shelter we wanted and scheduled a date for installment. In the mean time we had to apply for a permit with the county for the installment which cost around $25. The installation went pretty quick, they asked which side of the garage we wanted it and once it was complete we were told to not park on top of it for 3-4 days to let the cement set. Only complaint was the mess they left behind. When they cleaned up the dust and dirt from everything it seemed like they just poured the water into our lawn. Now we don't have the nicest lawn on the block but it was still very UNAPPRECIATED. We called to ask if they would do anything about it and after a week of no response we called again and they sent someone over to clean it up. I know they don't specialize in lawn care but it was just disappointing to come home to. Otherwise, the shelter is great. Just as advertised and hopefully we won't have to use it but thankful to have one if we do. read more

Worse customer service ever!!! Called to setup an appointment to have the storm shelter we purchased in January installed. Misty answered she was rude and wouldn't even listen to us. If I could I would give negative stars!!!! HORRIBLE!!! read more

My wife insisted on having a below ground storm shelter when we moved to the OKC area. I read all the reviews and was really worried because of the many complaints lodged against these companies. Many contractors found reasons to add on charges beyond the original estimate. Many were defective, leaked, door didn't work, etc. Some left debris, mountains of dirt, or other stuff. Storm Safe was chosen to do our shelter after reading the reviews/complaints. I am glad to say they did the job at the price stated in the estimate. Everything was done as we agreed on the contract and there have been no problems or issues with the shelter. I am 100% satisfied and would recommend this company to those needing a shelter. read more

The experience could have been better. The guy that installed the shelter did great and informed me that the hardware for the door had not came in and that some one would be calling me to set up a appointment. My storm shelter was installed 2/28/2017 I waited 2 weeks then called them they informed me that the door hardware had still not came in round 3/8/2017 they told me they would call me again I waited 3/20/2017 then I call them again they informed me that the hardware had came in and we set a appointment up. For 3/22 The installation of the hardware went fairly smooth their was one issue with the door not opening all the way up and Mario fixed it on the spot those guys get 5 stars but the over all experience was not that great I do not think I would reference them. read more

Storm Safe Shelters - Storm shelter - General Contractors Near Me - Oklahoma City, Oklahoma

I regret getting the stom shelter from them. They have the worst customer service they won't return phone calls or show up to fix the screw ups and the installers have a bad attitude read more

DO NOT USE THIS COMPANY!!!! We had a shelter installed in May and the day of the install we had a large crack in our slab right next to the shelter. Storm safe contracted a company to cut our post tension cables and apparently they did a bad job! According to StressCon, which is a very reputable company in Ok......cutting the post tension cables and installing the shelter in one day is NOT ok for your foundation! The crack continues to get larger and Storm safe told us back when we first noticed the crack that they were not responsible since we signed a waver allowing the post tension company to do their work. I think Storm safe Owes us a full refund because we are now paying for our slab to be assessed by a structural engineer. I am not happy at all. read more

We have had 3 storm shelters installed by this company. 2 below ground in the garage and one above ground. The crews (all of them) were friendly and knowledgeable and the office staff was very helpful. Would definitely recommend them. read more

Val Thompson was helpful, professional and knowledgeable. We had our in ground shelter installed 3 yrs ago and have not had any issues at all. Would definitely recommend! read more

If This site registered a ZERO rating that is what I would give this company. They promised me an outdoor underground unit with special doors that would not leak. The not at all friendly work team arrived with a unit designed for in garage installation....should have stopped then, but I had a moment of weakness. Finally received correct unit with the "special" outdoor door....looked like Frankenstein. Long story short....had to fight with company for two years to have them come out and make the door leakproof....got drenched during the May 13 tornadoes and now after only 4 years I am having to replace this rusty piece of junk with a new unit. Needless to say, the yahoos from StormSafe will not be involved with this transaction. An absolute horrible company with a crappy product...don't just walk away from dealing with them...RUN! read more

Excellent product and service. We were assisted by Val Thompson and she was very helpful, knowledgeable and professional. We purchased the shelter that seats 20 and are very happy with it. We've had it for years now with zero leaks or rust. The installion crew was also very proficient and professional. We plan on installing another one of their underground shelters at our rental property shortly. Val and Storm Safe are highly recommended in my book. read more