I'm at the Wichita Falls location with a friend, trying to resolve an issue. We had an appointment for 3 pm today. It is now 3:37, no one who works here has been to the office. Contacted the company phone number, have been waiting for 15 minutes for a call back. 3 other customers have arrived. 1 left when told no one was here. The other two have advisised us that the company is not responsive. Really need to get this issue resolved. Strongly do not recommend this facility. Their charges are outrageous as well. read more