They refuse to accept cash, even though cash is legal tender. I do not understand how a company…read morecan justify refusing a legitimate form of payment. I was told that cash is accepted for monthly storage payments but not for accessories. This policy makes no sense: If the company accepts cash for one type of purchase, it should be willing to accept it for all purchases. Refusing cash is unnecessarily restrictive and lazy and, in my view, reflects poorly on the company's professionalism and commitment to providing even a basic level of customer service.

I had a pretty good experience. They were a little bit more expensive but they were in a convenient…read morelocation and had very friendly staff. When I didn't close my padlock properly one day, they called me the next morning that they noticed it while doing there rounds so I ended up not getting anything stolen. The place is well lit after dark and the security seems reasonable. I found there was a little leaking of water when it rained, but it was not in a spot that caused me problems, and I am confident that if I talk to them about it that they will work something out, as they seem very responsive and quick to get problems solved. There is no issue that I wouldn't expect with any storage, and far less actually. Also didn't feel pressured to buy their expensive (though very high quality looking ) padlocks. They let me use what I already had and even told me where I could alternatively get one when I explained I needed another but couldn't afford the pro-quality lock for storing non-valuable items. I have no expectation that my 5/5 stars is a rating I will regret giving.

When I moved from Erie many years ago, I knew I could trust my "treasures" with West Ridge Self…read moreStorage. Not only is it a safe and well-maintained property, I have always found Jason to be incredibly helpful, proactive, and communicative. We had to do some shuffling of units this year which involved going through family items- I am VERY grateful for the flexibility of Jason and the ease of use of this facility. Highly recommend!

I called West Ridge Self Storage months before my move to Erie from across the country. Jason was…read morea pleasure to work with. He went above and beyond in helping us get the units that we needed. He had the units cleaned and ready for us when we pulled in with our 40'shipping container! I would highly recommend using West Ridge Self Storage.

Forced with an emergency storage situation, the staff at the Bradley location were efficient,…read moreunderstanding and sympathetic. This location was recommended by a friend and he gave good advice. The unit was clean, well lit. Easy to access. Lots of room and much cheaper than other storage facilities. They also have great incentives on your first months rent, free truck rentals etc. I hope to utilize their truck rental service when I move!

The staff are amazing and very friendly. The location and units are very well kept. They are…read morewelcoming and helpful.

The people who run this are very, very helpful and dependable. I had to store my late brother's car…read morewith them until I could ship it to my daughter in the US. I also live in the US so I had to arrange everything remotely due to the pandemic border closing. They started the car occasionally and shifted it's position to keep it and the tires functional. They helped by taking photos of the vehicle at the time of loading onto the transport vehicle and sending them to me. I cannot praise this business enough. I would not hesitate to use their service again.

From the owner: Airport Mini Storage in Mount Hope offers clean, secure and affordable storage solutions for home…read moreand business owners. Our newly constructed facility can accommodate everything from office records, to household furniture to cars and motorcycles. Get in touch with us to find out more!

Highly recommend Safe Storage . It is Safe Storage and allows 24 hour access to you locker . The…read morebusiness is run for the customer ! Candice and Fenella show a sincere interest in helping people with decisions ,size needed for storage and general solutions to their problems. The two work as a team and go way beyond normal support and guidance ! I can't say enough about their sincere commitment to the customer . The storage place is exceptionally clean . Save yourself time because once you see Safe Storage you won't settle for any place else .

This a really nice place to store your staff contents I highly recommends this place to everyone…read morewho needs a storage. Special thanks to madam Fenella Simpson

Arranging the movers was very easy. The boys showed up on time and they were very friendly and…read morecourteous. Everything went smoothly and I would recommend Sprint if you are looking for movers. Greg M

Guys were professional and quick, excellent job i will recommend you to everyone i know thanksread more