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Storage Star

2.0 (4 reviews)
Closed • 9:30 am - 6:00 pm
Updated 1 month ago

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4 months ago

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10 months ago

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1 year ago

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1 year ago

rented a unit and was very pleased, it was affordable and easy to manage. the unit was clean and clear of any debris.

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U-Haul Moving & Storage of Pueblo

U-Haul Moving & Storage of Pueblo

(7 reviews)

Everyone was so helpful and overall AWESONE!!! Joel was the…read morerep who helped me with my rental, he should get a raise - EXCELLENT CUSTOMER SERVICE! Joel was great checking me in and when I returned the Cargo Van. Thank you again!!!

The professionalism needs work at this location. I rented a trailer today. I backed my vehicle up…read moreto the trailer to make things simpler and quicker for all involved before going in. I was accosted by an older man, who must have thought I was typical Pueblo area scum and I was a trailer thief or something? He was curt and abrasive, and made the choice to talk down to me like as if I were a child. After trying to sooth his ego, we went inside and he doubled down with the attitude problem. I understand people have bad days, but you're supposed to rise above that and be professional. In the end, the first guy calmed down a bit and I think we were good at that point. However, later when returning the trailer, a different older man came out and took over unhooking me, because apparently the fact that I'm a Class A CDL holder and law enforcement, I must be completely inept? He could have offered to see if I had it, but he pushed his way in and started talking trash under his breath. His friend must have told him about earlier. Petty older men who are controlled by their emotions have a tough time in a customer service setting, especially as they get up in the years and their relevence in their peer groups starts fading. Luckily, a female staff named Nika came out and stopped his unprofessionalism, and finished our return transaction. These gentleman need refresher training. I shouldn't be too concerned, the turn over at this location is high... none of them will likely be there in 6 months.

Abel Self Storage

Abel Self Storage

(2 reviews)

We have had a storage unit there for 2 years, paying on time every month. We moved everything out…read moreon 06/09/18 and I went in and spoke to an older lady that was very abrupt and a little rude. I brushed it off until later that night I get a rude phone message that stated I left a lock on the storage unit. Unfortunately, I had forgotten there was 2 doors and only took one of the locks. The message I received the lady (Shirley) was some what yelling stating I left a lock on one of the doors, "I repeat you still have a lock on 61 and you have to have it removed." We actually paid for the storage unit until07/01/2018, so I figured when I had a chance I could go over and take it off. Then I received another voicemail from the same lady on 06/11/2018. Saying that if I don't get the lock off I will be charged another months rent. So, I called and informed her that I work and I have paid for the unit until 07/01/2018 and told he I would get a chance when I'm not working to take it off. They ended up calling and asking if they could just cut off the lock. Paying 95.00 per month, always on time, and never had an issue until now. Very rude and threatening to charge another months Never again will I go to that storage unit and will never recommend it. Also, a lot of our items had water damage and lots of dust. Please check other places.

Rented here and will never do that again. Doors do NOT seal, so everything was full of dirt!…read moreYou better look around for other places if you want to keep your stuff clean!

Belmont Self Storage

Belmont Self Storage

(4 reviews)

New ownership and new management. They've made great improvements to the property and my belongings…read morefeel much safer. Great customer service and access to my unit. Would recommend.

I have had my rental theift, twice in the two months there, Manager stated were the only person…read morewith key , The storage is locked and still broken in How can this be, After the first break in the cameras should of been viewed , no viewing nor addressing the issue, Second the storage had a strong smell of perfume because child has alergies, she had to stay in vechile because of strong ladies perfume, third there was a cam camera in storage and the lock was taken broken in the cam was new and now damage from them taking the lock off bended metal, and had time to take thes ims card and delete the entry and put the sims card back and the first time of break up jewelry taken was brought back , So after this red flag there needs to be a police report and the owner notified, Does the owner going to see that no theift takes part in his company ,or ignore calling me, because I've asked twice to talk to the owner ,and I call back nor information. On who owns this place, On top of this trust of them keeping our property and trusting them to keep it there They talk myy child's back pack of all school supply, To start of with I couldn't open the Dr up to open , When I first recieved the storage, key would jam, and then want back first theift said no one want in to fix the problem but it was fixed, I stated maintence was there because they left two small boards on side of rolling Dr so the Dr would roll down easier, she did reply, Then again this month, now need to let the police know if this incident, Shame we truct this company with our valuables and for two break ins in two months and no answers nor the owners replying is very bad bussiness, Would you trust your belongings to a company who don't address this problem, lLetsface the problem look at the cameras and find the theift.Thats all I'm saying A big Shame bussiness is run by one person with no communication of the truth and of the video,What would you do? Also can wasn't taken because they couldn't break the lock to back of camera licked to a huge hair arm, So mush has happened in two months and the girls school supply, this has to stop and it does take a Nancy drew to figure this out

Storage Star - selfstorage - Updated May 2026

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