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Storage Solutions

5.0 (1 review)
Closed • 10:00 am - 4:00 pm

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3 years ago

The Owner, Steve, is one solid Dude, and he cares so much! He will absolutely ensure your 100% satisfaction!

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Bear Creek Storage

Bear Creek Storage

(3 reviews)

They are hands down the best place to rent a storage unit.. I have been with them for going on 10…read moreyears they are understanding and they always get right back to me if I have a question or need to make a payment..

It's very important that I share the following, even though no words can ever express the depth of…read moremy gratitude for Bear Creek Self Storage. This company stuck by me through one of the most challenging times I've ever experienced. The challenging times experienced worldwide these past years have certainly brought to light who you really can trust when life as you've known it completely changes. Which has made reviews and customer feedback like these vital for consumers. Bear Creek Self Storage is a local company that truly cares for their customers. Going into my fifth year as a customer solidifies that one of the best decisions we've made is choosing to store our property with Bear Creek Self Storage. They are by far the very best self storage business in Central Oregon. A fact that has been evident from the day I met Mindy to open our 2nd storage unit and has continued to be very evident ever since with Stephanie's phenomenal management skills. These two ladies are rare gems that embody best business practices and the value of customer retention. I give my highest recommendation to Bear Creek Self Storage for exceeding my expectations and for services that have created a lifelong loyal customer of me. LLD Consulting LLC

CubeSmart Self Storage

CubeSmart Self Storage

(8 reviews)

Alright, there I was, a COMPLETE newbie to self storage…read more The complicated family option was beginning to look more and appealing as I scrolled through the list of options here in Bend. Thank all the powers that be that I landed on Cube Smart Self Storage! Barbie and her manager (whose name escapes me! But she's incredible) were so friendly and helpful from start to finish. Despite my apprehension, I felt completely empowered and informed the entire time. The facility itself is amazing, clean and well maintained. I'm so grateful that I stumbled onto this storage space and I'll be a customer for as long as I am here in Bend!

We've had excellent experiences with the Bend, Oregon CubeSmart on NE 4th Street. It's a new…read morefacility, spotlessly clean, secure, and well-organized. It is climate-controlled (AC in summer; heat in winter), so that is very helpful for storing our stuff. The staff are friendly and helpful, and Barbie, the manager, explained clearly everything we needed to know. Our move-in (with a commercial moving van) went flawlessly, and since then, we've gone by at various hours to put additional stuff in the storage unit. There are always plenty of carts available for transporting our stuff. My only (small!) suggestion for them is to get a better loading ramp, with a smoother surface, to facilitate wheeled carts. I think they're on it already, though--when I talked to Barbie, she said they knew it was difficult and they planned to build a better ramp.

Alliance Storage - 2nd Street Monument sign

Alliance Storage

(15 reviews)

Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​

Storage Solutions - selfstorage - Updated May 2026

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