Trailer ready when we ordered it with the extras we had rented (packing blankets!) and return was…read moresmooth. Totally reasonable fee. Made the move so easy!!!

This place is the worst. they have no rentals but they have listed availability. you show up and…read morethey have nothing. Wasted time and money and they don't even have staff come talk to me he sent his small child to tell me nothing was there.

The location is fairly difficult to find. Even more difficult was actually driving the uhaul truck…read moreout of there. It took nearly a half hour and a guide because of how it was parked next to the other vehicles

Came here to rent a Uhual. The lady was nice enough, but she had to call someone to figure out the…read morereservation system which caused me to have to wait around 40 min when I could've had the truck and been out of there because we prepaid. Not really happy with the situation. But her customer service was as good as possible given the situation. She offered me water and apologized.

I rented a Unit at this facility for almost 2 years during the pandemic .I had the worst experience…read moreever.The owner of the business was disrespectful and flat out rude.He overcharged me by 177.00 and I did not receive my cleaning deposit,although the unit was spotless.When I had the numbers in front of me to prove it.I was told why did you wait so long.I was initially told that a the 3rd party was responsible. I then called the 3rd in front of him,which said it was the facility who over charged me. He then told me it was nothing he could do,as he then slammed down the paper on the desk and slid it to me. If I could rate it any lower I would.I'm also going to report them to the BBB.

Angela at the peach orchard road store as always been very helpful very pleasant to work with and I…read morewould not be coming to this storage unit if it wasn't for her.she is the best.she has always been a very nice person .has people me with anything I had questions about.like I said I've been a customer for 15 plus years and there's none I trust more then her.she deserve a raise.

david at the peach orchard rd location is horrible to customers. While trying to talk to the…read moremanager Erica about my account he went psycho on me. I was upset that I had been told by him I had until the end of Thursday 4/4/24 to pay $270 but when I got there at opening for some reason it had changed to $370 and he was rude to me . I will make sure that everyone I know and they know not to rent with yall because of the psycho david that is currently employed by this company.

We have our RV parked here and someone sawed off and stole our Catalytic Converter... apparently…read morethey are not responsible in their secured facility and we have to claim it ourselves

PARK AT YOUR OWN RISK! Started storing my motorhome at this facility in June. Trusted the marketing…read moreclaims and management's proclamation that the facility is "secure". Experienced vandalism and severe damage to my coach in July. Subsequently learned that the fencing is inferior, surveillance cameras are insufficient and lighting is lacking. Search of public records shows this facility has experienced major break-ins over each of the last three years. In all actuality, this facility is anything but secure. As the name says, they offer simply self storage.