This is the best storage that I've ever had. Super secure. Really friendly staff that are super…read moreresponsive to any need or problem. I reported a light out and it was fixed literally the next day.

If you want to be threatened and feel like you are on 5he verge of sewing someone over and over...I…read moreactually called my old storage in Ashland and asked if their procedures were legal..they said no get out..They told me I could only have a late payment once a year...and when that $20 is paid it doesn't give you a few day grace period they want the payment he same day which negates the late fee which gives you that grace period to should. They also texted my phone over and over after normal business hours...late! Recently I had paid months ahead a couple days before my rent was due for the next,onto I luckily caught a threatening text that 5hey were going to sell my things in 48 hours! Thank goodness I caught it. I'm not always glued to my phone. I called upset panicking. Turns out I had a credit still and only owed half the rent for the upcoming rent. I have no idea why this business relationship has felt like I am in that movie deliverance backwoods storage style. If you want to fill a space with rotten cat food and find out the joys of abusive customer service for some real life material for your upcoming novel feel free be my guest...I'm getting my belongings out of their today

Saul and team are TOP NOTCH!!!…read more The facilities are impeccably clean, feeling of secure and safe surroundings and the best customer service you'll come across!!!

Watch out for wallet dealing with this business !! In it only for the money...poor service…read more..unwilling to work with customers !!!!

Nice clean facility. Reasonably price and secure!! Central location with easy access.read more

Stay away from this business. They are rude! Only there for 3 hours a day 4 days a week. Units get…read moremoist and hard to maneuver large trucks on property!!!!

The person who said all that negative crap about this place must have not paid their storage bill…read moreand so they have a grudge or whatever cuz they got their shit took from them. Don't listen to that bull$hit, the place is legit. The cameras damn sure do work, the place is safe, and the temperature is controlled all year long, so your stuff won't be ruined whether it's hot or cold outside. The staff is very friendly and helpful, and the facilities themselves are clean and well kept. Best storage in all of Grants Pass, easily.

This place is a scam. They say they have environmental controls in your storage units but they…read moredon't turn them on. Their security cameras don't work. Their bathroom never had toilet paper or towels. The employees do not have the supplies to do their jobs. The owner is never there and the employees are not allowed to make any decisions. Sleepy place. The company seems to be trying to go out of business. They sure don't care about your items, just your money. ​

Excellent service! Offers discounts on quality storage. I use their RV storage, all fenced, secure,…read moreclean and roofed to protect your vehicle. Highly recommend!

Very convenient location, clean, well-managed and very secure. Best storage facility I have ever…read moreused.

I had a storage there and it was a super smooth process. They have good security. And it's a clean…read moreplace. The first red flag was when I was parked out front and got my vehicle broken into she would not make a copy of the video to give to the police which wasn't very helpful. By It was when it was time to move out that the real problems started to arise. Began to be rude and when I finally got my stuff out on the last day of the rental agreement she very immaturely deactivated my gate code before I left. I got lucky and another tenant let me tailgate him out. Will not recommend this place or Tammy the manager after that!

I went to Mill Street when they very first opened…read more They have completely remolded their lobby and have the friendliest staff and prices. If you need a storage unit please give them a try....you WON'T be dissapointed! Blessings

manager and owner are easy to talk to when needed. no issues with the locker, clean area that's…read moregated of.

They helped my mom find the right storage unit to fit her needs when she moved up there. Friendly…read moremanagers and owners!

Great managers, competitive pricing, and convenient location, are all the reasons we chose to go…read morewith Phoenix Self Storage. Rod (the Manager) is awesome and very friendly. He helped us get exactly the right unit for us and was very easy to work with. We tired Storage at Exit 24 first but they were totally disorganized and didn't even know what their prices were as listed online, and wouldn't honor them. Very glad we found a more stable, reliable place to store our vintage furniture.

I do not know what the one star rating is other than someone who likes to complain. I have had the…read moremost pleasant experience with management here and the facility is second to none. VERY safe, easy access from freeway and having just emptied my second unit...they have at least my old space available! I have had my belongings in storage for a few months while getting settled and have felt very comfortable with access and security...and that is all I can expect. You be nice to them and they will be nice in return...you be rude..well you get what you dish out... Thanks so much for all the months of storage and other than moving my junk to my house..could not have been a more pleasant experience! DONT hesitate... this place is GREAT!