Good, was very satisfied with their service, got back in a timely manner, Now if you're going sign…read morein before you get there, and wait time may be even less .

This location was recommended by other parents with Tricare so I suggested my daughter go there…read more She was sent home and told it was a virus. Two weeks later she still had the same sickness and had now developed an ear infection. She was seen and told a prescription was put in at the local pharmacy. However she was then charged a copay even though we are Tricare prime and shouldn't pay one. They said they couldn't verify the insurance at that time. After three phone calls trying to get her money refunded, I was told to call another number where I was told they would refund her in several weeks. My daughter went to the pharmacy and they saw where it was submitted and then RECALLED!! I'm so frustrated she's hurting and can't get the help she needs.

Always good experience. Never too long a wait and are always kind and considerate. They take good…read morecare of you.

They provide minimal care and have long wait times. Recieved ridiculous bill that did not reflect…read morethe quality of care recieved. If you go here for anything be prepared for them to try and charge you for whatever they want, even if you have good insurance

This was the most seamless process. The office was clean and the staff was friendly. The whole…read moreprocess took less than 30 minutes.

Very nice/clean facility. Almost no wait to be seen. Very friendly staff. Convenient location.read more

DO NOT CONE HERE unless you have nothing better to do with your entire day. I started writing this…read moreafter waiting TWO HOURS and still haven't seen the doctor. There were 2 cars n the parking lot, One person in the waiting room ahead of me and still TWO HOURS. I asked the nurse how much longer and was told they only have one provider. I guess she is having to Google the symptoms because TWO HOURS to see THREE patients. The emergency room has to be faster.

Takes ages to get in line, wait to even get into a waiting room, see the doctor, and run tests. I…read moredo not recommend visiting this urgent care unless you dedicate your entire day to the visit. The care quality is average. Could've been told the same thing in half of the time it took here some where else. The people are nice but it just takes AGES! my wait time in line was about 2 hrs, and it's been almost another hour since i've been sent to the back.

Says online they are open until 11pm. Drove all the way there to find out they close at 7pmread more

The service says open until 11 pm but when I called the auto voice said they are open until 7 pm…read more This office needs to change their hours so people who need to come later know this urgent care is not available.

Got my finger pretty deep and after 2 days, it started to get stiff and look infected. Went in and…read moreNP said she didn't recommend oral antibiotics or stitches because it had scabbed over. They prescribed prescription strength antibiotic cream and instructions and things to look out for. Instructed to return if those issues came up. Quick service and she listened and took her time with the appointment. I went there last winter and received good care that day as well. At that appointment, they sent the information to my primary care doctor because I had a respiratory infection. They are definitely my go to for minor ailments.

I have only had great experience at AUMC. Their staff is professional, kind, and always seem to…read moretruly care.

place sucks. the doctor literally treat their jobs like a joke. I once had a doctor refuse to give…read moreme a test for my symptoms on the basis that she thought I was lying. when I finally convinced her to give me the test, I believe she faked it and just told me I was clean. they then kicked me out of the clinic. The same day I went to urgent care, described my symptoms, and took the same exact test. turns out I was very ill and tested positive for multiple illnesses. Don't go here unless you're okay with receiving awful medical care. Her name was Tiffany Whittle btw. What an actual joke of a practitioner

Office experience was nothing short of terrible. The person behind the front desk was definitely…read moreunaware of her bad attitude. She was rude, short, and no social skills when it come to dealing with sick and hurting people. Definitely not the right job for her!

Came here today for a basic flu covid swab. Explained my symptoms and my concerns were dismissed as…read more"everyone has been coming here with that" and telling me that my cough for a week wasn't dry. And didn't know what an aneurism was. Maybe my reasonable expectation of industry knowledge wasnt "reasonable" but I digress. I heard her in the hallway ask "what's an aneurism" I decided I was in the wrong place. I won't return.

Avoid this hospital if you can. There are much better options within an hour drive of…read moreAuburn/Opelika. As a family member of someone who has been here off and on long term over the last 6 months, the staff either doesn't take notes or doesn't read them. We get conflicting reports from doctors, social workers, and nurses every time we talk to someone. They also have a bad habit of ignoring updates from family and going only off of what they see. There is a reason Auburn University uses Piedmont as their main healthcare sponsor.

Avoid this ER at all costs. Doctors and nurse practitioners are extremely dismissive as soon as you…read moremention Google or unrelated mental health issues, and they use very aggressive tones. Not passive aggressive, straight up aggressive, and they're not afraid to say things to heavily insinuate you're just crazy and stupid. I went in for a concern of contact dermatitis after a bad reaction to aloe vera gel, since I've had contact dermatitis in the past, and when asked if I had any medical issues I've been diagnosed with, I stupidly told them I have a specific mental disorder that doesn't heavily impact my life now, and immediately the nurse practitioner became aggressive and dismissive of my concerns. I decided to refuse care since everything they wanted to do were things I can do at home for free, NP became more aggressive, and I wasn't the only one refusing care from him; I heard another patient saying they didn't want treatment from him and wanted to leave immediately. I wish I remembered the NP's name. He only upset me even more than I already was from the itchiness and pain I was experiencing. If you can go somewhere else, do so.

I have taken my children here twice now because we are military and our Tricare will only cover 2…read moreurgent care facilities in this area. This one will see children under 2 which is very rare for an urgent care, HOWEVER it has consistently been the worst experience of my life so far. After waiting for 4 hours with two sick children I found the physician abrasive and insulted every time I tried to inquire about anything. If I offered other advice (IE: my child only has one kidney and so I have to be careful what medications he is prescribed) the doctor seemed offended that I was questioning him. Both times he has prescribed the wrong dosages for medications and I cleared this both times with my pediatrician over the phone and he said he had given them way to much of one thing and then also a steroid which is not good for young babies to take. Be advised do not take young children here, it has been a terrible experience both times.