I got charged $38 on a disposable vape that is $25. He went underneath the counter to his hidden…read morestash to get the merch. I'd recommend to not shop here, and call 311 and report this guy / shop because he is scamming people hoping they dont look at their accounts.

Charged me $87 for a chocolate bar with 4g. Complete rip off don't go here. Should've been 40.read more

I live around so many different smoke/vape shops and I go out of my way to walk to this one. No…read morematter which employee you get- these guys are SO nice and helpful! I'm very picky with my questions and they're super patient with me throughout all my annoying questions. They show me different products on what I would possibly like comparable to what I'm looking for if they're out of it. Customer service is above and beyond here!

5 stars! Hands down the best vape shop in the area. The staff is super friendly and clearly knows…read morethe industry inside and out. They helped me find exactly what I was looking for in minutes. Great vibes, great people--don't go anywhere else!

Met the store owner tonight and I'm already friends with him. The glass is high quality and he…read moreactually knows what he's talking about. Great business.

Great smoke shop in NYC! The price is very reasonable and the guys who were working were very…read morehelpful. I had a great experience and would definitely come back here.

Saleem & Suleman were super helpful on my late night shopping excursion. They were my guides to…read morethe fascinating world of 24 hour smoke shops in New York City. I highly recommend giving this place a visit.

I was in this store 3 times. Each time I spent between $ 100.00 and $ 125.00 on accessories, not…read moreproduct. Each time I found the following as my experience: The person helping me was on his cell phone endlessly. And he did this while helping me and so it became both difficult and frustrating to tell if he was talking to me or the person on the phone. I bought this pipe/glass cleaner and when I read the entire label at home, to actually do the cleaning of the glass pipes required a two step process which involved to different products though from the same manufacturer. He never said a thing about needing a second bottle, or the second product to completely do the cleaning job. And though I tried to carefully explain to him what I was looking for in a lighter, what I purchased was not along the lines as I requested. I probably won't go here again, though they do have a very large selection of merchandise.

This place is amazing, the owner is a great businessman and takes care of the customers. My #1…read moreplace for my hookah needs!!!!!!

Best place in Brooklyn. I go there twice a week. They have some of the best product and prices. And…read morethe guys are great! Helpful and ready to answer any questions. I would give them more stars if I could!

This by far the best shop in all of NYC, staff is great, product amazing, and genuinely feel happy…read morecoming here

Altocanna is my new favorite go to luxurious cannabis dispensary! Nicole is absolutely lovely! With…read morethe weather, and grief was not feeling the greatest. After speaking with Nicole whom is very lovely, and informed me that my favorite brand was having a sale. Had to hurry over to this neighborhood gem that is located conveniently in Tribeca! The store is a lovely work of art stocked with the finest Cannabis selection on the East coast. The prices are fair for New York. The service is top notch. Cannot ask for a better experience! Definitely check this lovely location out!

Wonderful website and shopping in-store experience! Found more than I went in for…read more Quality assortment and service! Alto is now my new "go to" when in NYC. - later

The service here is amazing shout out to I want to say her name is Crystal, I lost the sticky she…read morewrote her name on. But she also does nails the left side of her hand is immaculate. And Darin, I rem that name cause they spoke of the spelling. They gave me some excellent suggestions on some pre-rolls. Just needed some for the day, they even I have some great deals in there. So all in all it was a great experience. Oh let me tell you about how it smells in there I wish they would tell me what that is and how they get that into the air like that because it smells like lavender but it makes you just want to stay in there they know exactly what they were doing. So shout out to those two for making it such a great experience.

Placed order for pickup and paid online. Received message that order was ready. Showed up at the…read morestore, waited 20 minutes and in line for them to say they are not using dutchie anymore--even though they sent me a text confirming my order was ready. Did not have items in stock and no replacement was offered. Learn to run a business, please.