We have completed our beginner dog obediance class series and our puppy cavalier receives grooming…read moreservices from Sarah. The team at the Ugly Dog are knowledgable, experienced and kind. Emmy loves visiting the Ugly Dog and we can't wait to start the intermediate training session. Thank you to the Ugly Dog Team! - Karen Paris

On February 21st 2025, I dropped off my healthy 45lb, 6 month old Lab puppy at Ugly Dog / Wing and…read moreshot for 8 weeks of obedience and bird dog training, paying 2050$ in advance, as they requested. About 12 days later, they had to take him to their vet for extreme diarrhea. 9 days after that, I visited and he was very thin, weak, with bloody stool. He was too sick to train so I brought him home and took him to my vet. He had lost 6lbs and tested positive for GIARDIA, a contagious intestinal cyste, commonly found in unsanitary kennels. I called Ugly dog/Wing and shot and made them aware of this and politely told them I wasn't comfortable bringing my dog back to continue training. I left several messages with the receptionist for Fred Saber (the owner) to call me back about refunding the money I paid. After months of leaving messages he finally called me back and said he would issue a partial refund, keeping 1500$ because the weekly training and boarding fee is 500$ a week. So basically he wants to get paid for getting my dog sick and attempting to train him for less than half the time I paid for, even though the dog was so weak he could barely walk. His excuse is, I signed a contract that exempts him of any liability for anything that happens to the dogs people leave in his care

We took our 9 month old pup there for puppy classes, the first class our pup was very calm and…read moreseemed to be adjusting to social behavior in my eyes. She literally was calm enough to lay down during class......The second class was a little different as she was acting like all she wanted to do was leave, jumping on the door. So the instructor asked my wife and my granddaughter to leave class with our dog, so she did. As she wouldn't learn anything acting like that anyway. So my wife got an e mail regarding "private classes", a 1on 1 sort of training with a proposed schedule that my wife couldn't commit to, so my wife e mailed back to relay that and ask for a prorated refund of the remainder of the $175 we paid and were told there will be no refund! So we paid $175 for 1 hour and 20 minutes of puppy class! Not the 6 hours we should have gotten. I think our pup had a rough couple of days prior to the last 20 minute class so in my eyes she should have been allowed to attend another group class to see how she would react but nope she was "kicked out" of puppy class. And for the private lessons we were asked not to bring our granddaughter. It seems that most dog trainers are bossy know it all types of people! So before spending good money for training classes her beware as you could loose a good amount of money of your pup has a bad day or two before class!

Not my favorite, seems a little harsh to their employees, place is mostly staffed by teenagersread more

My dogs love Ann, Dan and Deanna! they treat them as if they are their own. Great kennel!read more

I work there and I love it. We take the time to make your pet feel like there at home and not at a…read morekennel

I can't recommend Tri Canine Campus enough! After working with two other dog training companies and…read morespending over 12 weeks (& hundreds of dollars) trying to help my Frenchton, Yoda's reactivity toward other dogs, I was at my wit's end. Within five minutes of our very first lesson, Yoda pretty much stopped barking at other dogs -- something I never thought would happen. Tri Canine's behavior modification program truly works, and they take the time to understand the "why" behind each behavior. The trainers (Mike, Jule & Ashley) are so knowledgeable, patient, and genuinely care about helping both the dogs and their owners succeed. Now Yoda can even play with other dogs under supervision, which still amazes me (pictures for proof). If you're looking for reactive dog training, behavior modification, or obedience training, Tri Canine Campus is hands down the best place to go. I drive 35-40 mins each way just to take him there because it is 1000% worth every minute in the car! They've completely transformed our lives!

DO NOT TAKE YOUR DOG HERE. I brought my mini schnauzer Boss here when he was a puppy, and they put…read moreall of their dogs* (not their puppies - as they called out in my google review) in prong collars. He did not need a prong collar, and as soon as we started using it he developed dog reactivity. At the suggestion of Tri-Canine, I continued to use the prong collar, but all that did is continue to create negative associations (PAIN) any time he saw another dog. I have spent YEARS trying to regain my dog's trust and help him overcome his reactivity. I started working with a positive reinforcement trainer, and they've helped a lot. I only have one regret in my life, and that's bringing my new puppy to this place. If you are not educated, do not let these people try to convince you that prong collars are necessary. You can see their response to my google review (same as above but tweaked to remove the word "Puppy") here: https://maps.app.goo.gl/Ee6ofDDKpn8ARDBY6 But here is a quote: "A truly deceptive narrative, this client attended not only our Puppy class back in 2021 (2021!!!) but also went on to our Obedience One class and then to our Obedience Two class? " Yes, in their puppy class they don't use prong collars, but they do so in their obedience one and obedience two. As this was my first dog on my own, I trusted Tri Canine with the wellbeing of my dog, and they recommended continuing use of the prong collar when he started to become reactive. He was not reactive before attending this class and using the prong collar. It was 2021, during the pandemic, and I was not taking my dog many places outside of the classroom. And yes, I attended the class in 2021, and I'm still here in mid 2025 dealing with the repercussions of taking my dog to Tri-Canine. You can also see in their records that I withdrew my dog/stopped attending halfway through obedience two because I had gotten some second opinions from positive reinforcement trainers. It's pretty rich to try and blame Mini Schnauzers as a breed, when there are so many dogs that are prone to developing reactivity, and you all are "professionals" who are supposed to help people who are struggling with this issue. One thing that helps reactivity develop faster, is pain associated with triggers of fear. Had I known this, I could've avoided having a reactive dog. Reading this review, your one takeaway should be: POSITIVE REINFORCEMENT IS THE ONLY WAY TO GO WITH YOUR DOG. AVOID THIS PLACE!

I have been taking my Pup to MMK9A for over 3 years.. From Grooming to Boarding and even the Board…read more& Train, I have received great service. Friendly, Knowledgeable, professional staff have always made me feel welcome. When I brought my Bella to them, she was a mess. I enrolled her in their 4-week doggy bootcamp and can not believe the transformation. I would give them more 10 stars if there was that option.

In March 2023, we chose Mid-Michigan K9 Academy to establish a solid training foundation for our…read morehigh-energy boxer, Whiskey, who was just five months old. What I initially believed to be a trustworthy partnership quickly unraveled into a nightmare. Over time, I endured verbal abuse, harassment, and manipulation at the hands of James (Jim) and his significant other, Darcy (Dee). Whiskey completed a 14-day board-and-train program at Mid-Michigan K9 Academy. However, soon after, I noticed a behavioral issue and reached out for guidance. Instead of receiving support and education, I was met with immediate dismissal. I later discovered that the responses I believed were from James were actually from Darcy impersonating him. A few months later, I faced health challenges that required routine medical treatment in Saginaw, which allowed me to drop Whiskey off for daycare on a regular schedule. When my treatment schedule changed, I informed the staff--both two weeks in advance and again on the day of my last pickup. However, when I arrived at the facility on the revised day, I was met with an unsettling experience. I waited for 20 minutes with no staff in sight, despite hearing them in the back room. When I finally called out, Darcy stormed out, yelling that I had no appointment. James followed, demanding I leave. I stood my ground, insisting they check the cameras to confirm my scheduled visit. After reviewing the footage, James admitted their mistake and offered a half-hearted apology. Unfortunately, this was just the beginning of months of continued mistreatment. Eventually, I stopped bringing Whiskey to daycare. A year later, once my health improved, I decided to give Mid-Michigan K9 Academy another chance. It didn't take long for the same pattern of abuse to resume. While trying to arrange an exit bath for Whiskey before a vacation, I encountered endless delays, vague responses from staff, and outright hostility from Darcy and James. After a week of back-and-forth messages, James told me his bath would be taken care of, only for his staff to later claim they no longer offered the service --despite recent emails outlining new pricing. The abuse continued. By then, I had lost all trust in their business and felt deeply uneasy about Whiskey's treatment in my absence. After two days without any updates on Whiskey, I reached out to Darcy. Instead of a simple response about my dog, I was met with further mistreatment and bullying, resulting in James repeatedly calling and messaging me, accusing me of being rude and saying, "If you don't like it, you can come pick up your dog"--three days before my vacation was set to end. When I chose not to engage while on vacation, James terminated the relationship. When I requested a refund on the remaining credits from my prepaid October 2023 daycare visits, James responded with hostility, aggression, and harassment, ultimately physically forcing my husband and me off his property. His behavior prompted us to dig deeper into his background. I was beyond disturbed to learn that James is a convicted murderer, recently released from a life sentence due to a gubernatorial decision. Given his history and his treatment of me, I no longer feel safe anywhere near him. I encourage everyone to look further into his disturbing past. (his version of the story is NOT the story.) This entire experience has been nothing short of abusive. From impersonating staff members to financial exploitation, bullying, and verbal harassment, Mid-Michigan K9 Academy operates with blatant disregard for basic human respect and integrity. Their actions not only reflect poor business ethics but also raise serious concerns about the safety and well-being of both clients and their pets. I took the legal steps to fight for my credit owed and won my case. I will continue warning others about the dangers of engaging with this business. No one should have to endure the mistreatment I faced. James is not fit for society--he continues to manipulate, silence, and exploit others while refusing to take accountability for his actions. I hope my story serves as a cautionary tale for anyone seeking pet training services. Proceed with extreme caution.

Very friendly and knowledgeable veterinarians. Staff friendly and efficient prices are fairread more

Very friendly, very caring, very thorough, very knowledgeable and, very expensive. But, I guess…read moreyou get what you pay for. My dog is a patient and will remain so. The only negative is they do not keep appointment times. They may put you in a little "care" room, but you end up waiting a ways past your appointment time before someone comes to take care of your pet.

Always do a great job cleaning up the pups. Sharing before and after pictures to reference.read more

First time visit and very happy with the service, my dog looks so adorable now! I thought she might…read morebe a pain to deal with but they said she did really well, and she seemed just as happy when I picked her up. Staff was super nice, and store was really clean and quiet. Ii will definitely use again!