While we have had good experiences with Doug's Rug before, our most recent installation has been…read morenothing but frustrating. The caret pad we specified and were quoted was replaced with a lower grade pad with a less comprehensive warranty. Within 3 months of installation the seams are showing and edges of the carpet that interface with other flooring are failing. We have called multiple times to have Doug's come out to inspect and repair. They do not return calls and when we do reach them they give vague promises to schedule a visit. Over 5 months later nothing. This is in stark contrast to the irritating persistence of the woman who runs the showroom , schedules and collects payment. In our opinion, she is unrelenting and irritating when collecting money during the deposit and installation, and unreachable when there is a problem. After multiple broken promises to fix the issues we've experienced, we recently visited the showroom in Flanders. The state of the store says everything. It is a catastrophe. Messy, unwelcoming and dirty with the woman mentioned before ensconced at a messy desk in the rear not even deigning to greet a customer walking through the front door, but rather staring with an irritated "why are you bothering me" look until we engaged her. Even the face to face promise made to fix remains broken a month later. No follow up, nothing At this time we recommend avoiding Doug's Rugs at all costs. This is a huge disappointment as we strive to support small local businesses whenever we have a choice.

We have used Dougs rugs for about the past 25 years for multiple jobs. Doug and Nancy are great…read more Very attentive and helpful. We always get good pricing and quick installation.

I had a very good experience with Hackettstown flooring. I purchased vinyl flooring from them…read more They had a good selection of all types of flooring. The salesperson listened to my needs and made suggestions within my budget. The overall price of flooring and installation was reasonable. They are market competitive. I recommend Hackettstown Flooring.

Contractor recommended this store for our flooring. Prices…read moreare high. Salespeople don't know the product well enough to recommend or suggest what else we need in addition to the planks we ordered (i.e. underlayment, transition pieces, etc.) When I tried to return unused product, the guy working there said he didn't know how to process a return and that I would need to come back. I live 35 minutes away. If the staff doesn't know how to process a simple transaction, the question is either why are you even open, or why is he even employed? When I eventually got back to return my unnecessary items, they claimed that since I had a "special order", I couldn't return the item and second, since it was 29 days after I picked up the item, they wouldn't take back the item. The sales slip didn't indicate anything being a special order nor did it state the return policy. My hope it that Home Depot puts this dump out of business.

I couldn't be happier with the outdoor sectional I just purchased from Berk's Furniture & Mattress!…read moreFrom start to finish, the entire buying experience was exceptional. I love supporting a family-owned business, and you truly won't find nicer people than Justin and Amy. They, along with their entire sales staff and warehouse team, went above and beyond to make everything seamless and stress-free. Not only did I get an amazing outdoor sectional that I absolutely love, but I also received outstanding customer service and the best prices around. If you're looking for quality furniture, unbeatable value, and people who genuinely care about their customers, Berk's Furniture & Mattress is the place to go. I highly recommend them!

Went to Berks looking for a bed frame, our salesman Tim was incredibly knowledgeable and helpful…read more Told us how to get the best bang for our buck, ended up with a great timeless bed frame that we will be using for many years for way less money than we expected to pay.

I had a small carpet repair done around a new staircase, and Luke was extremely responsive. He was…read moreable to work me into his schedule within one business day, which I really appreciated. I will definitely be using Luke again for larger projects in the future. His crew was courteous, kind, efficient, and affordable, and they did an excellent job. Highly recommend Luke and his team!

Amazing experience with Carpets 46 and Luke! Needed new…read morecarpet for our retail store front and needed it done outside of store hours. Working with Luke made the whole process so seamless-extremely responsive and professional. The carpet itself was installed perfectly and efficiently. Couldn't more highly recommend him and his team for any of your carpet needs.

Julio's group did a great job installing carpet in 3 bedrooms of my rental property. He's a true…read moreprofessional, knowledgeable, polite and a pleasure to work with. He came when he said he going to, did a great job on the carpet, thoroughly cleaned up when he was done and I thought his price was fair. Highly recommend 99 Carpets!!!

Had a 5+ star experience with 99 Carpets. Extremely professional and excellent communication and…read moreworkmanship. The price was reasonable and our carpet looks amazing! We plan on using 99 Carpets for every carpet replacement in our future. Thank you Julio and crew!

Great people you deal with, fast service And half the…read morePrice of Empire...CANNOT RECOMMEND MORE.. The only choice..

I can't speak highly enough of Rene, Oscar, and their team. Carpet Kingdom refinished my hardwood…read morefloors. They managed a difficult job with professionalism and communicated perfectly. Very easy to work with, and fair pricing (I received 3 quotes for the job). I will absolutely be using them again if/when I have work that needs to be done.

DO NOT HESITATE to use Wells Rug service. I rarely write a review but... this company deserves…read moreone! I have been using Wells for many years and they recently cleaned my wall to wall carpets and oriental rugs. They are THE BEST, MOST RELIABLE, POLITE, CONSIDERATE, PUNCTUAL company I have ever dealt with. DO NOT HESITATE to use them!!!

Wells did an amazing job cleaning an old Persian rug we had inherited and it was totally worth the…read moreexpense. When we brought the rug in the guy walked us through how the rugs are cleaned and dried and we felt a little better about using them. I highly recommend them

Good experience with purchase and installation in 2003. Now the vinyl floor is deteriorating - not…read morea heavy traffic area and one resident - very disappointing. On June 25, 2026, spoke with Dean who was going to put in a claim with the manufacturer. Since then nothing! Called and left a message on August 17 - almost 2 months later. Drove to the store and left another message with the person there on August 24. I'm being totally ignored. I guess if you are buying a new product, they are ok. But don't expect any level of help - or any communication - if there is a problem.

Dean and his crew at Harty Bros helped us out tremendously to pick out the perfect flooring that…read morewould work with our unlevel floor. We could not be happier with how our floor turned out! I would highly recommend Harty Bros, they are honest and priced very well based on the needs of your floor.

Phenomenal store to buy Asian rugs. All handmade from Persia, Afghanistan, and India. Tremendous…read moreselection and good pricing. Owner Jafar Tabib has been in the rug business for over 50 years. His staff is helpful and knowledgeable. But Jafar will rush to help you himself. Also repairs and cleans carpet in shop in back of store.

We still have the Persian rugs we bought from PTK in 1987 when they were in Lawrenceville, NJ…read more These 34 year old rugs are still beautiful! I remember the owner telling me I would not regret the purchase and he was so right!!