Garbage!
Here is why: if you are interested in getting a work out, go somewhere else. People coop the machines; sometimes they will sit on a machine for over a half hour. During this time they will be talking to their friends, texting, or talking on their cell. Not much by way of exercise, but they run their mouth interminably.
Most of the clients are over 60 years old. But they play twenty something music which is lame to a senior.
Employees of Stonehill also coop the immediate parking. I have entered the fitness center with maybe less than 8 people using the equipment but the parking lot closest to the entry door is full.
Because of what I just described above, I asked for a refund and was told by the woman--Mary-- who 'runs' the place, asserted that they would not provide a refund.
Since I paid for an entire year, I questioned why if one pays monthly they are given opportunity to cancel provided they give one month notice. No satisfactory answer was provided. I asked for a copy of the contract and after reading it, it was clear that not a 'single' sentence asserted denying refund on a year's membership. In fact, as I noted, it does say that one month notice be provided. If I took them to small claims court, they would lose!
But most egregious is that my experience of this place, and the way it is run, is best characterized as an authoritarian fiefdom. It is pretty clear the 'manager' has a Passive/Aggressive personality disorder.
Moreover, many people in this organization are engaged in dysfunctional expressions of 'ageism.' My presupposition is it is entirely unconscious. Nevertheless they need sensitivity training for working with this population.
Take a moment to read what their Mission, Vision, and Value statement taken directly from their own plaque that hangs near the entry door; assuming you want a good laugh at the contradictory ideals against the lived reality of some authoritarian twits.
OUR MISSION: We Stonehill Communities, in the spirit of St Francis of Assisi, offer a continuum of quality lifetime care services in a dignified atmosphere
OUR VISION: In the spirit of St Francis, we commit to provide quality health and wellness services as we respond to changing needs.
OUR CORE VALUES: COMPASSION-STEWARDSHIP-HOSPITALITY-REVERENCE
Very nice 'ideals' but the reality of many who work in this organization are are not meeting the standard. read more
