Bethany Home has a long-established and well-deserved reputation for providing pleasant independent…read moreliving apartments and excellent healthcare service. Bethany Home excels at extending and supporting the independence of apartment residents. My 98-year-old mother came to Bethany after entering hospice care in another town due to her "failure to thrive." When she arrived, she could barely travel about 100 feet with a walker before she had to rest. After 6 weeks living in a Bethany independent living apartment, she was thriving, had made new friends,was delighted to be removed from hospice care, and pleased to still be independent. She remained in independent living up until her last week. As her heart failed she moved to a room in healthcare. Thoughtful and attentive personnel from Bethany and hospice gave her a peaceful, dignified end to her long and active life. We are so grateful that Bethany Home could be her home for the last chapter of her life.

I have visited many nursing homes over the years and a recent visit to GNS showed the signs of what…read moremakes for a terrific home. Now this review is from only one visit but the person that is staying there loves the food. This is not a common remark from anyone staying in a nursing home. I spoke with three different nursing aids there and was impressed with each of them in their pleasantness and confidence in their occupation. The hallways are all decorated in some very nice artwork. They have a small aviary near the front door with some lovely birds and I am told they also have an aquarium. I have never seen these in a home and they represent a really nice touch for the residents. This is certainly a home worth checking out for yourself or loved one.

From the owner: At Good Neighbor Society our conviction is for people to be valued, loved, and cared for…read moreunconditionally. We are committed to enhancing the lives of the people we serve from Delaware County and surrounding areas. Our campus offers, a rejuvenating rehabilitation to home program, a tranquil independent living neighborhood, an assisted living community, a state of the art memory care neighborhood, a stimulating long term care community, and a quiet, comforting hospice neighborhood. Located on the beautiful east side of Manchester, IA, peace and tranquility are a part of the fabric of Good Neighbor Society. In our communities and neighborhoods, we offer nursing services 24 hours a day to provide you and your family with peace of mind.

We are so happy our Mother is at Summit Point. She is very happy there, loves her apartment and the…read morestaff. They have kept her safe during the Covid epidemic. We especially love the cheerful receptionist, Esther. You go to her with a question or a request and she does what it takes to help or accommodate us. Thank everyone who make it a five star place. Dave and Madilyn Beaner

My parents moved in to Summit Point Nov. 2015. The staff is fantastic! Lots of activities…read moreavailable, if you choose to join in. Very friendly residents, and a few dogs. Harley (the dog) had 100 guests at her birthday party ; ) Regarding the food, some dishes are better than others, but always plenty to choose from. The apartments are nice. Back to the staff, I can't say enough good things about them. My mom loves her housekeeper. The wait staff is very good, many are sweet as can be. The receptionists are always friendly and helpful. My dad passed about 8 months after moving in. Two of the management staff, Kathy and Sara, came to the funeral. Kathy even came to visit dad and the family while he was in hospice at another facility. It was very touching. Such wonderful, kind ladies. If you are in need of a senior living home, definitely look at Summit Pointe.

Sudden severe illness while traveling. Saw the H sign and my partner whipped in the Uplands ER…read more From the moment the intubation nurse rushed me into a wheel chair the care was exemplary. From the custodian staff to the doctors people where efficient, professional, personal able and just nice. Small, modern, well staffed, well equipped facility. This was a god send. A frightening experience turned into a good memory. I totally recommend it.

Predatory facility - I went into urgent care for a respiratory infection. It was my 4th respiratory…read moreinfection of the year. I am over 60, have multiple autoimmune disorders, and a 30 year historyof asthma. I am fully vaccinated and I simply needed anti-virals. My primary is booking out 2.5 months and just says to go to urgent care. So I did. They literally told me I didn't belong there and should see my primary. At which point I started to cry because I was running a fever approaching 103, and anti-virals only help if you start them as early as possible. I felt completely helpless and as if there was no where to turn. They became patronizing "now now dear, we'll do what we can to help you feel better".... When my Covid test (which I was charged $447 for) came back positive, I was told that I couldn't be prescribed Paxlovid for it because "it's contraindicated in patients on statins". I'm not on statins, never have been. I was then told it's only for older patients with comorbidities.... Had she even read my chart? I gave her my age and comorbidities and she said she would prescribe Paxlovid. I just got the bill. I was billed for an Emergency room visit NOT an urgent care visit..... I had a rather heated conversation with their billing department where I was told that Urgent Care and Emergency Care are in the same place and which one they bill for is determined by what treatment they decide you need. NOT by what you ask for when you walk in the door. At no point in time was I told that my visit, which I was told already was unnecessary, was an ER visit. Apparently that decision is left up to the doctors who don't want to treat you, haven't even bothered to read you chart, and attempt to send you away while refusing to provide even minimal standard CDC recommended treatment. Not the first time I've had issues with this facility plumping up their bill. I was in there when I first moved to the area for a simple surgery that is usually done under a local but they drugged me to the hilt then allowed a student to do the surgery without my permission or my knowledge. They then lied to me about it. In addition - be aware that this facility is a "rurally certified healthcare facility" which sounds all nice but what it means is that if you are on Medicare, they are allowed to bill Medicare, Medicare takes their discount and pays their 80%. The patient however, is then billed 20% of the original, undiscounted, bill which is often more than the amount that Medicare paid. Their billing department will NOT explain why and just repeats "I don't know why your bill is so high, we just bill what Medicare tells us to". Medicare also will not explain it to you even though you have a legal right to this information as it falls under the right to have understandable information so you can make reasonable healthcare decisions.... like, would you like to save $10,000 by driving 45 minutes to an urban facility? I learned this after months of trying to understand and I finally found a company that assists medical facilities in becoming rurally certified. They spelled it out plain and simple in one easy to under sentence. States that saw Medicaid expansion also saw a massive rise in new rurally certified facilities being built because the excess was billed to Medicaid and the state pays it vs billing patients on Medicare who are either seniors or the disabled, which resulted in unpaid bills or bankruptcy. Beware - This facility has predatory billing practices, especially if you are on Medicare or Medicaid. Now that Medicaid is being defunded, anyone with Medicare will be seeing massive bills. You can request an Urgent Care visit but even if they tell you to your face that they think that's unnecessary, they'll charge you as an Emergency Room visit AND attempt to provide no treatment at all.