really poor service deserves a really poor review as a warning to others…read more really really poor experience here. they can't draw blood-- they send you elsewhere. they don't manage the lab work for you. they won't write a scrip. they take 3 days to return call. no actual service provided whatsoever. borderline fraudulent IMO. spend your time and money elsewhere.

Do they answer the phone? Called over 10 times today. No…read moreanswer. Gave up, which is disappointing

These women are all top notch FNP's. Their practice is highly respected and the skills , competency…read moreand commitment they provide to our Ashland community. I'm so fortunate to have gotten a spot with Annie Taylor, FNP. She is a wonderful doctor and human being. I feel so well taken care of.

Jennifer Moss is outstanding. Listens to you. Thorough. Caring. Couldn't ask for a better, more…read moreexperienced person to take care of you!

It's hit or miss depending on the specific nurses and doctors and staff when you go. They can be…read morevery rude sometimes. Or very kind and helpful depending on who's working. Have been treated like crap by some doctors and nurses here. I should have taken action and reported them. Because a few times I felt discriminated against. And was a teenager and didn't understand that as a patient I had rights. Also I thought I was pregnant but wasn't and had a unusual condition and felt like a freak show. The doctor as extremely rude and said some really nasty things and inconsiderate to how scared and anxious I was. Just a question, why don't they have dentists at hospitals. They really should because dental emergencies happen a lot and usually happen during time dentists are closed and it's extremely painful. And instead of treating you like you're faking things they could actually help you.

Very nicely decorated inside and easy to navigate, only 2 floors with an elevator and ramps for…read moredisabled! The staff are all very nice people and easy going! :) My one issue is the wait in the waiting room is a bit long! :/ I had a knee xray done, so was in radiology. The have great new looking equipment and technology! Better than what my podiatrist and VA have by far!!! ;)

Dr. Chatroix has been my primary care doc for 27 years. She's the best doc I've ever had…read more Incredibly knowledgeable, thoughtful, patient, and listens to her patients with the utmost of care. She is highly skilled in both traditional and non-traditional medicines and she cares deeply about her patients. All her office staff are devoted, wonderful people - women owned and women-run business. Dr. Chatroix has correctly diagnosed and carefully treated all my ailments over the years. Love her office and what they have provided and they always get me in fast when I'm sick.

I've had Dr. Sylvia as primary care provider since 2013. Her medical expertise, her attention to…read moredetail, caring and compassion are so appreciated. Dr. Sylvia and her team at Hersey Healthcare are the absolute best.

Rivka Ann Sanders, MD is remarkably expensive, not personable, and not clear at all about the HIMS…read moreaviation process. What was the most unprofessional and unacceptable part of my visit was that she kept attempting to push her Christian beliefs on me and tried to convert me on at least 4 different occasions - it was not okay. She is the worst MD I have ever experienced and strongly advise anyone and everyone to avoid her at all costs. BEWARE!!!

Absolutely this best doctor ever! So sad to hear she is retiring soon! I will never be able to…read morereplace the care she gives her patients.

Lisa Parker in the Ashland office is a rare gem! Functional medicine pro, not a slave to Big…read morePharma and whip smart. Specializes in metabolic issues but knows the whole gamut of internal medicine. Highly recommend !

I never have experienced such low level care to the point of being scared…read more No exaggeration. It is a scam . They want to sell you supplements,

Great staff. Very patient-centered treatment. General Physician services only, but can refer to…read morespecialists.

A wonderful group of people, led by outstanding doctor, Sylvia Chatroux…read more They have seen me through a serious bout of cancer and, thankfully, five years of good health following. Caring, conscientious, and always helpful.

I was charged for an hour long visit in which Dr. Aja Morningstar simply gave me a book…read morerecommendation and I was told to come back for a physical so she could charge my insurance once more. Her office staff left a message saying that my husband's labs were all normal when in fact multiple labs were out of range. I have never seen such expensive negligence in my life. Don't be fooled by the serene decor--this is just another crooked doctor's office.

AVOID INCOMPETENCE!…read more If you're expecting competent and professional care do all you can to avoid MorningStar Healing Arts. My mother needed an urgent cancer biopsy. After Dr. Aja Morningstar agreed to accept her as a new patient I explained this to her. We trusted her office assistant (her name is pronounced "Ja-Knight") to get the information Dr. Morningstar's office is supposed to relay to Assante Hospital's Interventional Radiology Dept. (I.R.) so we could have the biopsy done that had been scheduled. The day Before the appointment Assante's I.R. Dept. called us to cancel the appointment because Dr. Morningstar's office - Jiknight specifically - who was responsible for providing I.R. an updated order with an authentication code (and other info.) FAILED to do so. I spoke to two employees at Assante's I.R. department, Colleen and Beth who informed me that after repeated efforts they had been unable to obtain a proper "Updated Order with authentication code" and that is the reason my mom's appointment was cancelled. Instead of correcting her employee, apologizing to us and immediately correcting the matter Aja felt I needed a lecture about how my "Expectations of how the medical profession operated differed from reality" instead of an apology for her employee's negligence in handling the matter. Aja would not let me get a word in edgewise so she could rush to her pre-scripted Big Finale: "So you'll have to find yourself another Dr.". Had she done so I would have told her to stop trying to cover-up her employee's negligent handling of the matter and actually help get the mess her office created fixed. Apparently, Dr, Aja Morningstar was more concerned with covering potential liability instead of being concerned about the wellbeing of my 84 year old mother-with possible cancer. They could of - at minimum - told us they couldn't get the Updated Order and other info. to the I.R. Dept. before they let I.R. cancel the appointment. We could have rescheduled it. But, as I said supra, they were evidently more concerned with not looking negligent. AVOID INCOMPETENCE!

Our mother, who has dementia, sees Dorothy. She likes her a lot and has had some improvement in…read moresome of her symptoms such as depression. My low rating is more about the practice's policies than Dorothy per se. But here is what happened: At the last visit, no cognitive test was performed. Dorothy asked our mother how her memory has been, our mother lied and said it was better. (The caregiver with our mom did not feel it was right to correct our mother in front of her, understandably, as this enrages her, and anyone working with dementia knows that it isn't helpful to contradict her version of reality). My sister and I scheduled a meeting with Dorothy to give her a reality check about our mom, and we were told that since our mother won't be present and her insurance won't cover that (understandable) we'd have to pay $240 for a half an hour of Dorothy's time. That seems unreasonable, I mean, how many people can afford that much out of pocket? (Dementia is already a very expensive disease to manage without extra costs like this.) We asked if we could email her instead and were told there would be a charge for that, too. I've never heard of charging that much for a nurse practitioner to meet about a patient, especially one with diminished capacities. There must be a way to foster important communications about incapacitated patients without charging high fees, but this practice doesn't seem interested enough in making that happen. We are only trying to get information about our mom to her medical team so she can get better care. A different medical practitioner of our mom's in Medford met with me and my sister for an hour and didn't charge us. I know of many doctors nowadays who include emails between them and their patients at no extra charge. I've been interviewed for 2 hours about my mom by her homeopath, and rather than charge me, he thanked me profusely for taking the time to help him do a better job.

Dorothy Miner is a wonderful physician's assistant: she's smart, intuitive, a great listener,…read moregenuinely sympathetic, and terribly funny. One feels a little better just to have her walk in to the room. I can't say enough good things about Dorothy. Ashland is so lucky to have her here.

All I can say is Kamara and Caroline as my FNP were both so above and beyond in care and follow…read morethrough, that it's nothing but gratitude! Sara and Kristen can answer any medical question, or get the answer, facilitate appointments for specialty care, and always follow through! Ultimately it is up to the administrative part of Monarque to put their nursing staff in the best possible situation to best serve their clients/patients. The always changing personnel is normally due to increased workload, which leads to burnout. Or easier said, profit.

Front desk told my son that billing insurance was more important than treating patients. Doctor…read moreNick normandin confirmed. What else do you need to know? They also regularly charge hundreds of dollars in hidden fees that you are notified of AFTER they refuse treatment, absolutely shameful.