really poor service deserves a really poor review as a warning to others…read more really really poor experience here. they can't draw blood-- they send you elsewhere. they don't manage the lab work for you. they won't write a scrip. they take 3 days to return call. no actual service provided whatsoever. borderline fraudulent IMO. spend your time and money elsewhere.

Do they answer the phone? Called over 10 times today. No…read moreanswer. Gave up, which is disappointing

These women are all top notch FNP's. Their practice is highly respected and the skills , competency…read moreand commitment they provide to our Ashland community. I'm so fortunate to have gotten a spot with Annie Taylor, FNP. She is a wonderful doctor and human being. I feel so well taken care of.

Jennifer Moss is outstanding. Listens to you. Thorough. Caring. Couldn't ask for a better, more…read moreexperienced person to take care of you!

Very nicely decorated inside and easy to navigate, only 2 floors with an elevator and ramps for…read moredisabled! The staff are all very nice people and easy going! :) My one issue is the wait in the waiting room is a bit long! :/ I had a knee xray done, so was in radiology. The have great new looking equipment and technology! Better than what my podiatrist and VA have by far!!! ;)

It's hit or miss depending on the specific nurses and doctors and staff when you go. They can be…read morevery rude sometimes. Or very kind and helpful depending on who's working. Have been treated like crap by some doctors and nurses here. I should have taken action and reported them. Because a few times I felt discriminated against. And was a teenager and didn't understand that as a patient I had rights. Also I thought I was pregnant but wasn't and had a unusual condition and felt like a freak show. The doctor as extremely rude and said some really nasty things and inconsiderate to how scared and anxious I was. Just a question, why don't they have dentists at hospitals. They really should because dental emergencies happen a lot and usually happen during time dentists are closed and it's extremely painful. And instead of treating you like you're faking things they could actually help you.

I am so happy joining this medical group! One word to describe it--- EFFICIENT! I am impressed…read morethat I got into the office quickly, was seen quickly, and felt truly cared for instead of being just a number. I love the concept of using both "modern" medicine and holistic! I am extremely happy and feel confident that I am being well cared for! The office staff, doctors and nurses are wonderful! I am using Dr. Chartroux Wise Woman remedy for hot flashes and have noticed a difference combined with dandelion & milk thistle. The heat waves are no longer as intense and as frequent. The good news is that I am getting sleep now!!!! THANK U! Blessings to all of you who have helped me!

Dr. Chatroix has been my primary care doc for 27 years. She's the best doc I've ever had…read more Incredibly knowledgeable, thoughtful, patient, and listens to her patients with the utmost of care. She is highly skilled in both traditional and non-traditional medicines and she cares deeply about her patients. All her office staff are devoted, wonderful people - women owned and women-run business. Dr. Chatroix has correctly diagnosed and carefully treated all my ailments over the years. Love her office and what they have provided and they always get me in fast when I'm sick.

Lisa Parker in the Ashland office is a rare gem! Functional medicine pro, not a slave to Big…read morePharma and whip smart. Specializes in metabolic issues but knows the whole gamut of internal medicine. Highly recommend !

The front offices are run by 3rd graders! Its by far the most Unprofessional, ridiculous medical…read moreoffices ive ever seen. Ive signed in PERSON an ROI for my elderly caregiving patient 4 times and for whatever reason they cant seem to do basic data entry to log it to her chart! We like her Dr but its just beyond frustrating to deal with such an incompetent office staff! NOT worth it!!

Great staff. Very patient-centered treatment. General Physician services only, but can refer to…read morespecialists.

A wonderful group of people, led by outstanding doctor, Sylvia Chatroux…read more They have seen me through a serious bout of cancer and, thankfully, five years of good health following. Caring, conscientious, and always helpful.

I have been treated by Morningstar Healing Arts for over 20 years. The office staff is invariably…read moresuper friendly and totally helpful. Each member of the staff makes you feel that they care for you and your health, personally. Dr. Howard Morningstar himself is personable, spends the time he really feels you need with him (as opposed to what little he might be able to get away with), explains his observations and treatment suggestions thoroughly and clearly, and treats his patients as friends, not "clients". He will not race to prescribe or unnecessarily call for use of pharmaceuticals if he feels a wholistic, non-drugstore approach may be just as, or even more, effective. As well, he will not shy away from allopathic medical methods or medicines if he feels they would be most effective. So this is a place where balanced healing approaches are practiced. MHA has kept me healthy for nearly a quarter of a century. I found a health gold mine when I found Morningstar Healing Arts.

I was charged for an hour long visit in which Dr. Aja Morningstar simply gave me a book…read morerecommendation and I was told to come back for a physical so she could charge my insurance once more. Her office staff left a message saying that my husband's labs were all normal when in fact multiple labs were out of range. I have never seen such expensive negligence in my life. Don't be fooled by the serene decor--this is just another crooked doctor's office.

Our mother, who has dementia, sees Dorothy. She likes her a lot and has had some improvement in…read moresome of her symptoms such as depression. My low rating is more about the practice's policies than Dorothy per se. But here is what happened: At the last visit, no cognitive test was performed. Dorothy asked our mother how her memory has been, our mother lied and said it was better. (The caregiver with our mom did not feel it was right to correct our mother in front of her, understandably, as this enrages her, and anyone working with dementia knows that it isn't helpful to contradict her version of reality). My sister and I scheduled a meeting with Dorothy to give her a reality check about our mom, and we were told that since our mother won't be present and her insurance won't cover that (understandable) we'd have to pay $240 for a half an hour of Dorothy's time. That seems unreasonable, I mean, how many people can afford that much out of pocket? (Dementia is already a very expensive disease to manage without extra costs like this.) We asked if we could email her instead and were told there would be a charge for that, too. I've never heard of charging that much for a nurse practitioner to meet about a patient, especially one with diminished capacities. There must be a way to foster important communications about incapacitated patients without charging high fees, but this practice doesn't seem interested enough in making that happen. We are only trying to get information about our mom to her medical team so she can get better care. A different medical practitioner of our mom's in Medford met with me and my sister for an hour and didn't charge us. I know of many doctors nowadays who include emails between them and their patients at no extra charge. I've been interviewed for 2 hours about my mom by her homeopath, and rather than charge me, he thanked me profusely for taking the time to help him do a better job.

Dorothy Miner is a wonderful physician's assistant: she's smart, intuitive, a great listener,…read moregenuinely sympathetic, and terribly funny. One feels a little better just to have her walk in to the room. I can't say enough good things about Dorothy. Ashland is so lucky to have her here.

I've been a patient here for about 14 years and have never been happy with them, just didn't know…read moreanyone else. the office staff is rude to begin with. Didn't believe me when I said I didn't have a co-pay and threatened me with the $20 statement fee if I was wrong (ok?).. it's rare to even see Leslie, often a nurse practitioner is the one to see you. There's nothing wrong with that except that they rarely remember you or follow through on things. I went in for a female exam and was told I should get a pelvic ultrasound but the referral was never sent through so I never got it. Found out it was food allergies to begin with. Glad it wasn't something serious or else that wouldn't have been good considering I inquired and they dropped the ball. My family also had a very frustrating experience with repeated concerns being ignored until lo and behold it was what they were concerned about to begin with. Their child suffered for months as a result. Needed a referral for physical therapy from a car accident-got the run around so much already I'm finally choosing to go somewhere else, not even going to try and visit them for my concerns. I'm tired of getting a bill for literally nothing outside of what I can find on the internet.

I wish I could give this practice 10 stars!! They have been amazing through my pregnancy so far…read more They even have an on staff nutritionist with trimester food classes. No one else I have talked to has ever heard of such a thing but everyone is jealous. The front office staff to the nurses to the doctors are all great!!

All I can say is Kamara and Caroline as my FNP were both so above and beyond in care and follow…read morethrough, that it's nothing but gratitude! Sara and Kristen can answer any medical question, or get the answer, facilitate appointments for specialty care, and always follow through! Ultimately it is up to the administrative part of Monarque to put their nursing staff in the best possible situation to best serve their clients/patients. The always changing personnel is normally due to increased workload, which leads to burnout. Or easier said, profit.

Front desk told my son that billing insurance was more important than treating patients. Doctor…read moreNick normandin confirmed. What else do you need to know? They also regularly charge hundreds of dollars in hidden fees that you are notified of AFTER they refuse treatment, absolutely shameful.