We have just hired this company 2 months ago. Upon meeting the team , they were prompt , organized,…read moreinformative and listened well . So far so good

We are so happy with Clover's personal professional service. We have had a second home in Breck for…read more12 years. This is our third house check company - and by far the very best. She is dependable and extremely thorough. I would not only recommend Clover but also she is a delightful person and a joy to be around.

Before starting the review I would like to let everyone know we don't usually leave bad reviews (or…read moreany reviews for that matter), but with the terrible experience that we had we feel a review is our only way to express our frustration with this company. We are very displeased with PMI Summit Colorado. We booked our reservation though VRBO in April 2025 for our large family ski trip set for March 2026. After crossing the state line into CO we called PMI Summit Colorado to find out why we had not received check-in instructions as we usually receive them 1 day before or at least the morning of our stay. After 2 hrs on the phone with PMI they stated they never received a booking from VRBO for our stay and that the property had been reserved in October of 2025 for 3 weeks during March of 2026. We had to scramble to find another place to stay for 4 nights with a large family during one of Colorado's busiest times of year. After further investigating, we found out PMI cancelled our reservation once they had a booking set for a longer stay likely at a higher rate than what we had booked it for. PMI had cancelled our reservation without any cause and did not notify VRBO of the cancellation. We know this because our credit card report shows charges for the hold fees from both VRBO and PMI during April of 2025 then a credit from PMI for the hold fee during October 2025. We searched our email to see if PMI notified us of the cancellation and found an email that we would not have opened due to it looking like spam from PMI cancelling our reservation without cause or any explanation. PMI lied on the phone saying they had not received the booking from VRBO. It was unethical of PMI to cancel our reservation because a reservation for longer stay, likely at a higher rate was requested by another party. PMI did not notify VRBO of the cancellation as VRBO still showed the trip as reserved and continued to send notifications as trip came closer. PMI left us stranded in CO without any support. Long story short, do not book with this company, even through VRBO. They will cancel your reservation without cause if they have a better deal on the line. I will never us this company again, and I only hope that this will help guide future families to a better experience than we had.

PMI managed short-term rentals for our cabin for three years. I appreciated that they were able to…read moreclean on the day of each renter's departure, allowing us to do a one-day turnarounds, so I'm awarding two stars instead of one. But there are many problems. They charge $60 to inspect the property after housekeeping completes their work. Supposedly that pays for them to look for damage or theft and make sure furnishings are returned to their original location. However, we were never notified of obvious damage following rentals and they paid no attention to our requests related to the arrangement of furnishings. In fact, our requests related to furnishings were treated with the same disdain as every other contact we had with this company. Their billing practices were also a concern. They would add charges to their invoices without any notice or discussion. If a renter called and asked them to provides services, we never found out until there was no chance of recovering those costs from the renter. Most recently they added a $55 for every rental for "trash removal". When we questioned this, the response was their typical disregard for us. Then we terminated our service because, at that point, they were charging $350 per rental. They had raised their prices without any agreement from us. Then they charged another $200 for early termination! (Termination of a price structure we had never agreed to.) Over the two years of experiencing their business practices and attitudes, I simply paid whatever they charge because I have no doubt these people would have put a lien on our property. This is a nasty business and I suggest that you stay away.

I've had an absolutely nightmare of an experience with this management company. They're incredibly…read moreslow to respond, bordering on nonexistent. They have no urgency on helping tenants. The dishwasher never drained properly, leaving a stagnant pool of water for weeks. Disgusting and unlivable. Whether it's a vacation rental or a long-term lease, my advice is simple: Avoid this company at all costs. Unless, of course, you enjoy taking ice-cold showers and living with appliances that barely function. In that case, they're the perfect choice for you! Try having no hot water for weeks and then charging your tenants extra when they're forced to leave. Oh yeah, there only good review is from someone THAT WORKS FOR THE COMPANY. Go figure.

Check in instructions are easy and contactless, and we received a great property guide book to look…read moreat before we headed to the property. We received a text when we were able to check in (in our case, we were allowed in early), and the staff was great about communicating everything we needed to know. They have an emergency after hours phone and when we had a question it was answered right away. Wonderful property that we stayed at (Lago Vista!) and they have some great options on their website!

I booked a reservation for one of the properties Summit Retreats owns through Airbnb. 10 hours…read moreafter booking the reservation my basement flooded. I reached out to the host Daniel and informed him of my circumstance, he said, tough luck and refused to refund my money. Buyer beware renting from this company and Airbnb.

This is the 2nd time I have stayed at a Summit Rentals property. The service is incredible, a…read morecompany that goes out of their way to make you feel at home and so accommodating. I cannot thank David and Mary enough for making my last minute rental happen. The home was beautiful, beyond my expectation, clean and so welcoming. Top service and highly recommend Summit Rentals!!!!!

Loved working with Peak Property. We rented from Peak Property various times in the summer,…read moretotalling about 40 nights in various condos on Baldy mountain. They were easy to work with, enjoyable to talk with when we were in the office, and were flexible with our needs. Check-ins were on time, condos were incredibly clean, and condos were priced VERY reasonably. Peak Property is all about serving their customers, I could not recommend a property management company more highly!

From the owner: Peak Property Management has been helping guests enjoy Breckenridge, Colorado since 1986. We have…read morelocations throughout Breckenridge. Choose from Ski-in/Ski-out, Shuttle Serviced or Secluded Sites. These properties range in size from Studios to 5-bedroom Homes. Each is close to our charming historic Victorian town and the Breckenridge Ski Resort. Our website has a complete description and photo gallery for each property. You can check availability and book your reservation on-line. It also has information about our Breckenridge lodging, lift tickets, ground transportation, and ski rentals. Please call our friendly staff, email your request or visit our website so we may help you enjoy your visit to Breckenridge!

Absolute foolery, did not connect with the other gentleman much but dealt with…read more"Jeff Long" for our elopement stay with immediate family members at 17 goldfinch rd. We had our rehearsal dinner on September 4th, Jeff has the audacity to call and text on my personal cell phone our first night at 11:00pm accusing of going over the occupant limit and having a dog. We have screenshots of our conversation prior to booking regarding how many people who will be present and our animal is ESA certified. Jeff is a property manager not the owner of the property, keep in mind, and was watching on game trail cameras invading privacy and causing an issue during our rehearsal dinner with family. He then threatened me that he will be driving down to the house to handle it himself and in return I told him he needs to chill the "f" out. Now the sorry old man only has the fact that I used a curse word towards him and still accusing us of going over our limit of people when we have provided proof of communication between his partner and my wife regarding the amount of people going to be present. We have issued all of this to Airbnb and will be receiving a refund due to not only this scenario, but the house being absolutely filthy with past guests clothes being left, dirty dishes in the cabinets and absolute immaturity and invasion of privacy throughout our stay.

If I can leave a negative star review I would. We used this company through Airbnb and I can't…read moreexpress how horrible the experience was. We proactively messaged many homes in the area with the knowledge of having 14 people in total for rehearsal and our elopement dinner. We got approved before booking as we had planned and had 6 months of communication prior to. Upon the first night with only 12 guest in the home which is the limit, we were contacted separately on our personal phones by Jeff the manager of this company from watching cameras. He threatened us and our family and wanted to come to the property to "handle things his way". I have never felt more unsafe and uncomfortable and sad before our small elopement in the mountains. We would have never booked without prior consent to this as we did have. Let alone being threatened by Jeff. I will blast this all over every review page I can so no one else can experience this. Pictured below is confirmation on our end prior to booking. This company put the worst taste in our families mouth for our elopement weekend with again 14 people when the count is 12 for the home WITH PRIOR CONSENT. Let alone we had only 8 guest sleep in the home with the rest of our families in hotels. If you want a horrible experience or to be threatened then go ahead and book with Jeff. If not I would run FAR and FAST.

Sarah and her crew do an AMAZING job! They are friendly, professional, hardworking and trustworthy…read more The cleans are very thorough and meticulously done. She responds very quickly and goes above and beyond to make her customers happy. Highly recommend!

From the owner: 2nd Home Management. Luxury Home Cleaning. Real Estate Sale Support…read more

Repaired clogged discharge pipe from washing machine & replaced toilet seal…read more Very impressed with their quality of work. Job was handled efficiently & timely. Also extremely helpful & friendly. Fee was fair & reasonable. I plan to use Roz for all my plumbing concerns. Thank you Roz.

After multiple calls and messages there is no response. I want to discuss a project and maybe…read moreongoing support. Too bad they aren't responsive after a week of messages and waiting

We booked this vacation rental for a group of twelve people, including eight senior citizens. When…read morewe arrived, there was no running water at all. After waiting more than two hours, maintenance finally showed up and said there was a major leak that couldn't be fixed. At 10 p.m., we had to move everyone--seniors included--to another property the host provided. The replacement house did not fit our group, so several elderly guests had to sleep on couches and bunk beds for two nights. To make matters worse, the next day the host claimed the basement at the first house was flooded and said we might be responsible for the damages, even though maintenance clearly caused or discovered the issue. They even accused us of sabotaging the system, which was ridiculous since we had no access to it. They eventually offered us a small refund that didn't even cover the cost of one night at the new rental -- a place we didn't choose and that still failed to accommodate everyone. This was one of the worst rental experiences we've ever had. The hosts were dishonest, unprofessional, and refused to take responsibility for their own mistakes. I would absolutely avoid this company and any properties they manage.

BEWARE OF THIS COMPANY - CREDIT CARD FRAUD! I made a reservation with Summit Mountain Rentals on…read moreOct 28. In accordance with their cancellation policy, I cancelled the reservation within 24 hours for a full refund. Looking at my credit card bill today, it showed that the amount was charged but never credited back upon cancellation. I just got off the phone with Summit Mountain Rentals who explained that if a reservation is cancelled within 24 hours, their systems cannot go back and issue the refund. The woman said "that's the way the system works. I understand why you might be frustrated." The amount was $1312. They did admit that I was owed the credit, but had to do it manually. Speechless. I will be contacting the BBB

Recently stayed a week at this facility. Instantly when we got to room 323, it smelled horribly…read morelike a foot locker, flooring was water logged and carpet was sticky and matted. After 4 days there my dog contacted ringworm from staying here. Talked with the manager Mary Wilstrom and my issues were met with deflection and gas lighting. She eventually got her lawyer involved which says alot. Don't stay here but go to Gigi's chicken, it was great, just spend a little more and go somewhere nice with your family, this place is a dump.

PMI Breck is wonderful! They are very organized and easy to communicate with. This makes it a good…read morefit for us because we know we can rely on them while we live out of the state. They take great care of our vacation home! They also have a great reputation in all of Summit County. Give them a call!