1. Stockornaut

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    Cumming, GA

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    Routine automotive maintenance

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    15 years ago

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    Herbert Automotive - Service representative Derrick.

    Herbert Automotive

    (65 reviews)

    I recently took my car to the Keith Bridge location. I had my tires balanced & my headlights…read moreadjusted. Everyone was super friendly & went out of their way to be helpful. Rodney even found me a phone charger while I was waiting. Best of all, my car is fixed & the pricing was surprisingly reasonable! Not super fast, but worth the wait! I highly recommend.

    Don't put off getting the oil changed in your car. Regularly maintained vehicles will pay you back…read morein the long run by lasting many more miles and years on the road! I found you a fantastic automotive shop where the staff is friendly while you relax in their comfortable lobby. Herbert Automotive really impressed me with the best service, quality work and value! They have a free coffee bar for customers! Derrick and Nathaniel were our customer service representatives and they were helpful and allowed us to use our coupon we found online and they gave us an additional $10 off. How kind! The best thing is how unbelievably fast it was to get an oil change without an appointment. 20 minutes and they helped me out by offering additional services. After getting my approval, they put on new windshield wiper blades, cabin filter, and an air filter for the motor. The prices were quoted to me and they showed me the old dirty filters. Best of all the mechanics noticed my vehicle had a leaking rubber boot at the axle area. Which was great timing since my vehicle is within warranty and I can have the repair done free of charge at the dealership. I had called another shop about an oil change and they told me my car would have to be dropped off and I could pick it up in six hours. What a joke, no way. Having my oil changed and other items replaced in 20 minutes was a miraculous accomplishment!

    Herbert Automotive

    Herbert Automotive

    (6 reviews)

    I am not someone who frequently writes reviews, but Herbert's Automotive on Browns Bridge Road in…read moreCumming absolutely deserves this recommendation. During the recent blistering heat, my car's air conditioner suddenly stopped working while I was driving home. I brought it to Herbert's Automotive the very next morning, and even though they had to order parts, my car was repaired and ready within a day. Steve Tremble and the entire team were professional, knowledgeable, courteous, and genuinely pleasant from beginning to end. Their positive attitude and exceptional customer service, affordable -- and made a stressful situation so much easier. They fixed my car in a jiffy--and now my air conditioner practically sings! What a difference great customer service makes. I highly recommend Herbert's Automotive. Bring your car there--you will be glad you did!

    Way overpriced for one. They charged me $756 to replace all 4 spark plugs & coils in my 2013 Mazda…read more3 (my teenage son's car). The very next day after installing the spark plugs & coils, the check engine light comes on. So I bring it back up to Herbert Automotive, they inspect my car, and then said "the spark plugs & coils we installed yesterday all check out perfectly, so there must be something else going on. Looks like we need to do a diagnostic compression test next to figure out the deeper issue." Well, I declined (God knows how much they would of charged me for a compression test), and I instead drove my Mazda 3 right up to my long time trusted mechanic @ Corey's Auto. They took one look at my car, and fixed it within seconds. Corey's said "one of the brand new coils installed by Herbert Automotive was not plugged in all the way, so thats why your check engine light was on. We fixed it. There is no need for a costly compression test." Low and behold my check engine light has been off ever since. (Fyi Corey's did not charge me a penny either). I will not be back to Herbert Automotive.

    Stockornaut - autopartssupplies - Updated October 2026

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