We had the unfortunate experience of using these people for a non profit fundraiser. The kids they…read morehad putting our (2) tents together were higher than a kite. And then when they finished, I took these photos to show the ownership the straps weren't even connected, and most of them were broken at that. To no surprise, one of the tents collapsed the day before our event during storms. They did not have parts or a replacement tent. Still charged is for both tents, and blamed us for the storm bringing the one down. Will go out of my way to keep people from dealing with these people. No way these reviews are real. Happy to provide photo evidence upon request.

We recently used Elite Events for the 5th time in the span of one year. The number one thing I…read moreappreciate is their reliability. We never have to worry about them dropping the ball. They also have become our one stop shop for our events, in that they not only offer inflatables, but they offer chairs and tables, face painting, etc. We no longer have to work with multiple companies. Lastly, their staff is easy to work with and are accommodating. From the office staff (Kyle and Jade) to their lead guy on the field (John) to the many workers, face painters, set up crew, workers staffing the inflatables and other products, they excel in customer service. Thank you Elite so very much for making our events successful!

We rented a double dispensing slushie machine. Sue and her husband set up delivery from Highland…read moreto Belleville on Friday afternoon. We started filling it up later that evening and realized we were missing a part to the one dispensing side. I texted Sue and she and her husband drove 40 minutes late on Friday night to bring it to us. That is what I call making it right for the customer. Thank you. we would definitely use your service again if we ever need to rent anything.

I am updating this location to five stars because of continued customer service. Sue saw my review,…read moreand was very concerned that I felt any dissatisfaction with my experience. She is doing all she can to make sure I feel I was taken care of, and that means the world to my husband and I.

I rented some table stands for an event in June 2023. The associate (Carrie?) was friendly and…read morethorough. I appreciate how she saved me a little bit of money. I could've come in a day or two earlier to pick up the stands, but she educated me on the pricing structure. Instead of picking the stands up on Thursday, I rented them on Friday and returned them on Monday. There was no charge for keeping them over the weekend.

Was throwing my hubby a birthday celebration at home and needed a few tables and chairs. This was…read moremy first time visiting although I've passed the establishment millions of times, I placed a quote online and never got a return call or acknowledgement. When I called the store, the woman answering was very nice, pulled up my quote and educated me on the process. My hubby and I visited the week of. Unfortunately his SUV wasn't large enough to transport the tables and they didn't have delivery available. We borrowed a friend's truck to pick up the items. A mishap occurred when they gave us the wrong chairs which we were able to quickly exchange. The employees were very apologetic and recognized their mistake. My deposit was returned within a week. BTW, Their wedding decor for rent is really unique. Not that I will need that but fellow Yelpers, keep them in mind for your upcoming nuptials!

For a retirement party with 65 guests, we used Gateway Rental and were very pleased! Worked with…read moreBrian who insured we had on time delivery of tables, chairs, chafing dishes, beer key, trash cans and 10 ft tent. He insured we had everything we needed (even threw in some extra chairs!) and picked up promptly after the weekend use. All the items were in very good condition and of course needed some pre-cleaning/wiped down, but that is normal when using rental material. For the price, realiability and punctuality of delivery/pickup, I would highly recommend using Gateway Rental. We were very pleased!!

If I could give more than 5 stars I would. We used Gateway Rental for tables and chairs and they…read morewere very accommodating and helpful. They were quick to drop off exactly where we asked and picked up promptly after our event! I have been nothing but pleased with their customer service and overall service from their team. We are using them again this week for tables and chairs for another event and I will not hesitate to use them again in the future for more services and events.

Had a great experience with Phoenix Structures. Professional, friendly, reliable, and cost…read moreefficient.

From the owner: Phoenix Structures LLC is St. Louis’s trusted provider of high quality tent and engineered…read morestructure rentals for weddings, private events, corporate functions, construction sites, and emergency response projects. Whether you need a stunning clearspan tent for your big day or a rugged, weather resistant structure for a job site, Phoenix delivers with precision, professionalism, and a personal touch. What sets Phoenix apart? It’s not just the gear, it’s the people. With decades of industry experience, a sharp eye for detail, and an old-school work ethic, their team takes pride in getting every job done right the first time. From initial consultation to teardown, they’re on time, on point, and easy to work with. Serving the greater St. Louis area and beyond, Phoenix Structures is fully equipped to handle everything from intimate backyard parties to large scale industrial setups. If you want reliability, quality, and a team that treats your event or project like their own, you’ve found your crew.