Ariana was so helpful finding what I needed and helping me with coupons! I got everything I needed…read moreand saved $120.

Very poor customer service!! DO NOT ORDER ONLINE if you are in a hurry to get anything. It takes…read morearound 2 weeks to get an order and miraculously they have no cancel button to stop your order right after you order it!! and if you are looking for their contact number on their app your out of luck.. found it on the web and called .. was told no cancel button to stop the order. i have emailed numerous times.. i will refuse the order and i have stopped payment on the card. A very ignorant way to do business! no wonder you are losing business! The credit card service agrees that this is a shoddy way of doing business!

After doing some research on a Vynil remover solvent, I searched the internet & found that Hobby…read moreLobby had a few available in stock. I drove here to see if I could buy a few bottles and to my surprise, I found it no where. I looked for someone to help and a lady at fabrics offered. She was super helpful at assisting me find what I was looking for. Unfortunately we didn't find anything related to what I needed in her department so she advised me to ask the front for help. I thanked her and went to the front to find someone that could possibly pull it up in their system. I asked a cashier if they could help and she referred me to another woman walking the front with an iPad. I told her what I was looking for and she didn't have a clue. I mentioned to her that I had the skew number provided from the website and she replied, "that would tell me anything, I can't find it that way". Not totally her fault but if their website states they have plenty in stock it should have an isle number and section to where you can find it. Totally not the case here. Super frustrated with the whole situation so I left. Unfortunately they will not get me business today and it wasn't totally the employees fault but they do need to either find or figure out where their products are.

Great store. Had 40% off all fall Christmas decor this week. No price checks were needed and it was…read moreclean and tidy.

I ordered Christmas supplies online from this store and could not have asked for better products,…read moreprices, fast delivery, etc.! Upon this purchase I received a $5 coupon and immediately made another purchase. Even though I ordered online, the designated store that sent me the goods is this one so I wanted to thank all the staff members who help make the online ordering process swift and seamless. Delivery on both was faster then comparable items on Amazon Prime. And literally the savings they have going on cannot be turned away! I've always taken a heart to craft stores even though I'm not always the craftiest person I like to make things even if they don't always come out as imagined but I truly appreciate this store keeping the crafting experience above satisfactory even through virtual experience. I appreciate this greatly during these uncertain times.

Supplies are hit n miss. I live about 100 miles away and when I head down I'll call to see if…read moresomething is available, get there and totally miss the mark. Of you want to order from online, they do not ship out of the store, so if the only item you want is 400+ miles away, shop somewhere else. The ladies at that location are nice, but just the inventory is lacking.