I loved my first two experiences here so much I drove across town to come back…read more However, the last time I came, there was a lovely african-american woman who was running the shop...she seemed frantic and told me to wait over in the corner and she could help me in a bit. Then, after wait a few minutes, she came to me and said 'I can't help you anymore, you have to leave'. Um...ok... So, I left, and a couple weeks later, I'm thinking let me give it another shot, since my first couple visits were 5 stars. This time, the same person was running the shop, both the check-in and the register...her name was Gino, according to my receipt. I purchased my product, and she said, ok that will be $10. Great, I handed her a $20, and she said, ok so that will be $8 for you, oh my, I am...do you mind change? (There were only 2 one dollar bills) in her till. meanwhile, the cash register was overflowing with nickels, dimes and quarters. I was like 'wait, $8? you said $10, so what do you mean?' because I expected $10 change. She said 'we dont deal with change here', but I can give the change if you want it. So she took the $9.83 I was due, rounded it down to $8, saw there was only $7 in bills in the register, and tried to ask me if I wanted a dollar in change or just the $7 in bills. again, repeating that they don't deal with change at this business. I told her I change was fine to give me my $9.83 I was due in change. She did provide this, though it seems a chore for her to count out the 11 quarters. Listen, if you arent going to deal with change, you should probably round up anything that is .50 or above and round down anything that is .49 and below. Definitely dont continue to round all change down. Who out there is owed $9.99 in change and asked to take $9 because they dont deal with change?!? . And definitely don't have a convenient tray with exactly 2 one dollar bills, so you can always ask your customers if they will settle for another dollar less when the change due is $3, $4, $8 $9. Trust, they will be happy to take 4 quarters any day instead of a missing dollar. Also, why is the cash register full of change if you dont deal with it? And of course, if I had even 1 penny less than the asking price, I wouldnt be able to make my purchase. So, yes, Miss, I do want ALL my change, all 83 cents of that shiny shit, ok? Times are hard and I gotta stretch even 15 cents out so please read the room and maybe get a calculator or maybe a different job where it doesnt reflect on the business looking sketch when you are trying to avoid paying out everyone's change that they are due. thank you

Great guys, amazing service and products. There was easy 20 minute parking directly out front. I…read morewas buying specific items to help me sleep With out being they have plenty of options. Price wise they gave me a solid discount.

If you are in Palm Springs and in need of the leafy substance, I had an awesome experience at…read moreHightend Dispensary & Lounge. Initial check in takes a few minutes because unlike other spots, it seems a bit more manual. However, security and everyone inside is very friendly. Our budtender was helpful and super knowledgeable which is always appreciated. My friend bought a vape he was happy with and Pabst 10mg Seltzers were 2/$6 which is an awesome deal. Ya girl loves a deal and an edible so it was fabulous. I popped my head into the lounge which seemed very casual but just bought stuff to go myself. It's very cool that they have a hangout spot if you want to get your cannabis fun on onsite. I'll definitely be back next time I'm in Palm Springs and need a reup! 20% off for first time customers!

Always get outstanding service. They're very informative and helpful. I would highly recommend themread more

Just went the second to last week of April and I was helped out by Tiffany! She was very…read moreknowledgeable and helped tremendously when deciding on what I needed. She had a great smile and attitude when picking all the different types of edibles I wanted. She took her time and found what was perfect for me and didn't break the bank! Super bang for my buck! I loved all the edibles! I love th bud even more ! She even opened me up to new things ! Thanks again Tiffany!!

Amazing prices! Quick friendly service. Easy to navigate online menu. Exactly what a dispensary is…read moresupposed to provide.

Such a welcoming environment. We visit whenever we are in town. They really are super nice there…read moreand not judgmental if you're less than knowledgeable about the product they carry. Great options for elevation, too!

This is what a quality cannabis experience should be. Your staff is so well trained and they know…read morethe products inside and out. They work with a smile and when I mentioned that I write for Skunk Magazine her eyes lit up. It's rare to have such a fulfilling cannabis sales experience. Thank you.

Great experience! Mariah was so kind and knowledgeable. I will definitely be coming back here!read more

Been coming here for years and is this dispensary and lounge are fucking yoga studios ! I pay…read moregood money to use this lounge . Bullshit yoga . Pick one and dont close the dam lounge for yoga

Great prices -- everything is 40% off. Only thing ... the pace smells like cat urine, which is a…read morebit off-putting.

I have been here a few times and I the staff Alexia (security) and Sean (budtender) are TOP…read moreSHELF! Alexia welcomed me and explained to the products that were showcased and she introduced me to Sean who went into more depth. They both made it easy and enjoyable. There are various products to choose from and it's affordable.

This place was meh. The guy who checked us in at the door didn't say sh!t. No greeting, no hello,…read moreno customer service, no nothing. Was so lit and high as a kite, could barely keep his eyes open. The front desk is your brand that represents the business. Why anyone would hire staff like this is beyond me. No enthusiasm whatsoever. He looked tired like he wanted to be out of there. Just asked for our IDs and that was it. Didn't welcome us, didn't care. Only one guy in there actually showed interest and tried to help us. Wasn't overselling anything, just had to do his job. I'm not a smoker and have never touched this stuff since more than 30 years ago. Was just curious to see what the market looks like now. They had tons of stuff I didn't know they had. Anyway, this place needs work on the front end of the store, and better customer engagement. It would not only spark interest in customers but helps brand recognition for the business.

Beautiful store on the main strip with a wide array of product. Excellent customer service.read more

Very limited on everything, overpriced. Almost everyone was rude right off the bat i don't know if…read moreit's just due to it being night time but you can't be mad you work at night if that's the case change your hours close earlier ! Only nice person was one female ! Hire happy younger people ! A cash only sign somewhere on the store front would be cool too lol

Had a great time here the greatest experience of my life Will was so awesome. It was always great…read moreto see the different types of strands of weed to the best point of my life. This strand are amazing worth the weight makes it easy on the throat and worth the weight will be returning here as soon as possible when time permits I will be back to the store for more and more flower. Have a good day much respect and love.

Went twice and they were closed early, 15 minutes before the time in the door. On the busiest night…read moreof the week, Village Fest. Won't be going back.

I had called in to ask a simple question and Andrew gave phenomenal customer service! And had also…read moretold me about the NUG app !!

Nicest long haired fellow was working. Kind, knowledgeable…read moreand generous. He was so helpful and was best service I have experienced in a shop in the valley, it couldn't be better, dude was awesome. Highly recommend.

Their website is inaccurate. Very inaccurate. Says they have stuff they do not have. So be aware…read more The guard and the budtender both very friendly. I told the budtender what I wanted. The taxes are included with website price, so that's a plus. He bagged up my purchase and like an idiot, I didn't look in the bag. He didn't put in what I asked for. I ended up with the wrong stuff. Lessons learned: Don't trust their online menu, maybe call to check what's actually in stock instead. Check your bag before you leave the store.