The service is great as well as prices. Also, they have a food guy there at lunch time. Amazing

Best store in the valley with great options and great people. I am wondering though what happened to Jesse in the morning? I look forward to seeing him. He makes my day. read more

Hands down the best dispensary around. Super clean, great vibes, and the staff is incredibly knowledgeable and friendly, they always provide the best customer service and they are consistent every visit. They take the time to answer questions and recommend products that fit exactly what you're looking for. Shout out to Drea, Jesse, Kyle, Antionette and the rest of the staff! This is my go-to spot and I wouldn't recommend shopping at any other dispensary. The product quality is top-tier and the prices are amazing. I always leave happy and I highly recommend Palm Royale Collective! read more

Premium dispensary. Great selection and knowledgeable staff. They control the number of people inside at once so you get great service and personalized attention from the staff. read more

Customer service is definitely a must for me. I work construction,so I want my money going to the right business after grueling hours of work. As soon as I open the doors Dre is there to greet you. Every time I go she is always in a pleasant mood, greeting everyone and following protocol. As I make my way into the store Jesse is another big customer service rep that takes the time to answer any and all questions regarding product, which he is very knowledgeable. I've gone to different stores where the customer service is lacking and didn't go back. I go back not only for the prices and product but a big factor that Dre and Jesse are there to help with your experience. I put both these valuable people on my lineup any day. Genuine people like that are hard to find. read more

The entire staff at the PRC Palm Desert location makes you feel like family the moment you walk through the door. Every team member is not only knowledgeable but genuinely friendly, taking the time to answer questions and provide guidance without ever making you feel rushed. My husband and I are continually impressed by the wide product selection, the upbeat attitudes, and the thoughtful little touches--like the incentive coupons that land in our inbox. It's clear they truly value their customers, and because of that, we wouldn't shop anywhere else. Special shout out to Jesse for his extra care, Bri and really, the whole team. read more

Wow! The service was such a delight! I usually feel intimidated walking into a dispensary, especially for the first time which was the case today. But Lexi is an absolute gem! As soon as she greeted me she made me feel incredibly welcomed. She answered all my questions and even taught me a few things. This was the best and most stress free experience I have ever had at a dispensary. I don't live nearby but I will drive out of my way if I can that kind of service again. read more

At the front of the Cali Cannabis landscape lies the retailer. They are really the only people winning at the game right now, manufacturing, and even distribution have become troublesome to say the least. But it was weird when I walked into give the blood tenders at my local Dispensary a few cans from the manufacturing company I work for, I was asked if they had been entered into METRC LOL. Yalls prices sucked anyway. Meet the new boss folks ;) read more

Great selection and reasonable prices. Jesse is the best, wonderful service. My second visit, will be back:)

as soon as I opened the door Dre toot us right in as if we were family. Kyle would not let us home disappointed, and he sure did and marie answered all of our many questiones we will definately be back . Mike and Daryllyne J.T CA read more

Small store. Good variety of products from dozens of companies. No live plants. Nice, helpful staff. read more

A classy, friendly environment with well-knowledgeable staff. The selection is top notch. I purchased great buds for my camping trip.

Great place, knowledgeable, people, working there, and a grand selection of whatever your heart desires! And I recommend Palm Royale, it's the best in the area! You won't be disappointed! Have fun! read more

The service is good at both locations. The budtenders are friendly and knowledgeable. The selection is much better at the Gerald Ford store because it is much bigger. But if you ask for a product, they will try to carry it over at the Deep Canyon store. The issue for this business is in the value. The manager at the Deep Canyon store told me of an edible product he thought I would like. I did. Their labeled sticker price was $45 a bottle. I bought 3 bottles. The next day, I was at another local cannabis store, and saw they carried the exact same product in a pre-printed box (not a separate label) for $29. A $15 (30%) difference for the same product was something I thought the business should know about. I went in a day later to let the manager be aware of the big difference in price and showed him the pre-printed box. His response was: "We're a small company and can't compete." (If you have 2 locations, you're not a small company.) He offered no customer service, and barely an apology for such an overpayment. Point is: If you plan to shop here, make sure to check out weed maps first, or be prepared to pay a premium price. read more

There are plenty of other better dispensary options in the Coachella valley people. Do not waste your time or money coming here. The location is awful number one. The staff and security don't know how to work in flow with each other which disrupts the customer experience right off the bat. The bud tenders were not knowledgeable in the products they are selling which is a little scary being that these are psychoactive substances. One of the budtenders didn't even know the difference between distillate, live resin and live rosin . She tried selling me a $30 distillate vape trying to pawn it off as a high quality rosin. Big big difference between rosin and distillate and my lungs can feel it right away. With their lack of education and quickness to pawn off any product they can, it tells me they're not doing great business and they're desperate for returning clients. I'll keep going back to my regular shop in Palm Desert where I have a rewards program and get hooked up with the best rosin regularly and won't bother coming back here. You can buy cheap distillate vapes anywhere. Plus, the taxes and costs were much more here than anywhere else I've been. Another red flag. read more

Service great selection were awesome value for your buck was really great I would recommend you to try it

I was extremely pleased with this dispensary. Staff was friendly and helped me pick out some wonderful medical marijuana and edibles. The prices here are great. Much more reasonable than Nevada prices. I highly recommend visiting this nice dispensary. read more

Great little shop! And customer service is excellent! Friendly and knowledgeable staff

Let start with welcoming greeting by Andrea (Security) at the door who was super nice and professional. Informed my friend and I about the special for today (7/30/21) while we wait to get in a d be helped. Invited us to water while we waited ( which was only 2 mins) and air freshener, pens, logo lanyards and pins. Ok now we enter and we meet Kaitlyn(Katie) who was super nice and helpful to me (my first time) was able to help me pick out something that wouldn't make me sick( like in the past) I wanted a pen that didn't have that sweet flavor, I wanted nothing but the herbs itself. So she showed me and gave me the price and I was good. Then the company gives you 48hrs (2days) to come back if it's defective. Super cool, because you don't get that at any of the side shops in LA. Will be coming back, customer service is super awesome. read more

Palm Royale Collective - What we got - Cannabis Dispensaries Near Me - Palm Desert, California

Jesse was great! The entire staff was incredibly friendly even though they were busy!

If you need any cannabis this is the place to come. Great selection of Mary's & Papa & Barkley. The manager Antoinette was so helpful and really knew the products! This is my go to place when I come to Palm Desert. Thank you so much for all your help Antoinette! read more

I'd never been to PRC before so I thought I'd try it out. I usually go to March & Ash or Coachella Greenery as both are very chill & have great customer service, but I was in the area so thought I would pop in to PRC & get some flower. On entry I habitually handed my ID to the security guard. The guard did not smile or offer any kind of welcome as she was mid conversation. The guard ran my ID & handed it back. I went to walk in & she moved in front of me putting her hand in my face & said I need your ID back. It was really odd & aggressive. I smiled & said ok & handed my CA ID back. There were no customers in the shop at all so I started to take a look around. There appeared to be 3-4 people working there & all chatting with each other. I walked up, smiled & asked if they take cards or if they have an ATM, they also offered no welcome just snapped back "ATM". At this point it seemed like a joke so I turned around & started to walk out. I stopped to pick up my ID from the guard who was still in conversation with the same person. She did manage to look up & told me if I was staying she needed to keep my ID. I said I was not intending to stay & asked for my ID back & walked out. All in all I would not recommend anyone go to PRC based on the very unusual customer service. My experience here seems to be consistent with many others. In a time when dispensaries have flooded the market & a lot are closing you would think that personable customer service & a welcoming experience would be standard. I'll stick with Coachella Greenery or March & Ash from now on. read more

Gal that helped ... Elo... was super nice and helpful. Prices are good and wide range of products. Easy off freeway location. Will definitely go back read more

The staff was very welcoming and kind, including the security guard at the front. I was helped by Antoinette who was very helpful & made it an enjoyable experience. She was also very generous and offered a discount which exceeded my expectations. Overall, great experience. read more

I bought a container of 5 half gran prerolls infused cannabis by paradise hybrid 2g whole flower + .25g thca+ .25g cured resin and the container is completely EMPTY. read more

The security guard Dre or drea? Forgot the name but her and Antionette were marvelous from start to finish they got me in and out quickly, answered all of my concerns and gave me just what I needed. read more

Friendly staff , great service, good deals Always a pleasure visiting. Great service from Andrea , Jt and Blake ! read more

Jesse took care of business for me today!! Great service always. I just realized today I am a regular. I only go here to the Palm Royale Collective,. They always have what I want. Thank you Jesse!! read more

Apple Store of weed. It's super gimmicky everything is expensive. Service isn't friendly

I had the best experience with Mary as my bud tender. She was so helpful, knowledgeable, and friendly. It was a lovely experience!

This is a BRAND NEW FACILITY. They have a lot of extremely overpriced items. I guess I understand, their owner wants to rein his loss opening the store. Their prices change frequently. When a product increases popularity, they raise the price. The lady that was tending to the customers was flustered, she could not seem to figure out the simple printer machine. I waited over 8 minutes before I was said hello to, and after I waited the employee would t sell me the product at the labeled price. It went from $22.50 to $37.50 This shop needs to lower their prices to what others in the desert are selling for or they will loose more business then they already have. I will not be coming back, and I will make sure my social media following beards about this. It's Coachella season. Should would be a shame if everyone boycotted this location. read more

Even though I heard this place was pricey I decided to check it out (sometimes the experience does create more value) and it was an experience indeed. My first mistake was asking for help from this young lady who gave me a look like I just killed her dog - sorry but it's not like you were helping anybody. She was really short with me and unpleasant I just decided to look around for a bit and decided to leave. Totally ruined my entire day. Might give it another try one day if I'm ever in the mood to be overcharged AND treated like crap. read more

We went in today for the first time. I should mention, we live here year round and have been to several dispensaries in the Coachella Valley. This place absolutely is the best so far... it was great from the moment we walked in. Heather was our bud tender, and we can't sing her praises enough! So knowledgeable, friendly, really knew about the product and listened to our specific needs and really came through. We will be making this our GO TO place from now on. Thank you for such great service Heather. read more

Went to get some flowers today and Kayla seemed like she was in a very bad mood no smile nothing seemed like she didn't want to help me at all her customer service is very poor I'm a regular and I have never received this type of service since you opened she even took my order to back office for unknown reasons never had this happen ever even when I visit other shops so I will be taking a break from this store for awhile please fix her customer service read more

Extremely pleasant, personable while professional well informed staff combined with well stocked menu makes PRC the spot to shop!! Friendly fresh faces, the staff appear wellness focused, striving to provide the most superb experience possible. In PRC experience or delivery is bound to be above average if you allow the well seasoned and highly versed budtenders know what you desire to experience, and what you've experienced previously with various products. As one from a state that began in 2015, I'm far more accustomed to budtenders training that helps guide me to terps that I like and can genetically back out strains to match my medical needs in a recreational purchasing experience. Many places read labels and point to THC, can't answer anything, PRC exceeds expectations! House products available, seem top shelf quality at competitive prices making great value! They offer a variety of enhancements daily on various products to allow buy and try for less and stick up and save when you may desire. Well worth the look if you want a worthwhile and fulfilling experience. One stop shop, seriously the best in area, they have standards EXCEEDING "high", give them a try!!!!! read more

This review is for the Palm Desert store not by the freeway!! The staff at this one rocks and always knows how to help me pick out good stuff for me! 20 stars for this location. Freeway location is dirty and bad service! read more

Andrea the female armed guard is always polite and gives us great customer service every visit!! She's the reason we keep coming back! It's so hard to find a good dispensary with great employees who actually Interact with their customers. Budtender Toni as well, she's such a great employee! GREAT JOB!! See you all soon!! read more

I LOVE this place.. Ciara is SO nice I love her!! Everyone is always so nice and she kept giving us nonstop. Deals with whatever was going on for the day! Let me read more

They were conscientious about following COVID safety measures. We had to wait just a little bit to get in. No problem. Their store was clean! It was very organized! Helpful staff! We were paired with an assistant who gave us her full attention. Even when another customer asked for help, she politely advised her she was with us at the moment and would help after she was done with us. I'm sad I didn't get her name. Anyway, their system of selling - simple. The price you see is the price you pay. So any taxes and fees we inclusive. SIMPLE! We'll be back. read more

very friendly and knowledgeable staff, a wide variety of products and choices. I have been in here many times I've never been disappointed.