Needing to purchase a new vehicle capable of towing a heavier caravan I contacted several Adelaide ( I live 200km north ) dealerships via email advising them of my needs and requesting details of their dual cabs. Due to hearing disability I also requested email responses only and must say that all but one complied with my request.
I would particularly like to praise the continuous response I received from Doug Fergusson, the Pre-Owned Sales Consultant at Medindie.
I have sent an email congratulating him on his willingness to help in any way possible, for his patience and the very friendly non-pushy manner in which he handled my request. One could not have asked for more co-operation, assistance and advice over quite a long period of time.
I have been very, very impressed and grateful with the attention given and the professional manner shown by Doug over this entire ordeal.
I have already spoken very highly of him to all my colleagues in our small town, I have no reservations whatsoever in very highly recommending him to any prospective buyers out there. A very conscientious, supportive, caring, honest and true professional who is there to please the customer in a non pressurised way.
I must add that even though I did not end up buying an Adelaide vehicle, I truly felt that Doug deserved this honest appraisal and recognition for his outstanding application, willingness to please and for his obvious very friendly personality.
For future purchases, his office will be one of my first points of call.
Congratulations and thank you Doug. read more