Great attention to detail regarding vehicle services. They cover everything, as you would…read moreanticipate from a large dealership. The small details, such as vacuuming and washing the car, along with parking it close for pickup, are very helpful. I appreciate that I'm consistently offered tea, coffee, or a biscuit, which makes waiting on site much more pleasant. I always get courteous advice with a smile, and I'm never charged too much or pressured to buy more. I give them five stars.

Our son purchased a used vehicle from Paradise Motors and several years later he got caught with a…read morebattery problem and had cancelled his RAA membership. He contacted Paradise Motors and the owner came to his rescue on his way home from work. Our son has since purchased a new car from here and arranged for it (and his existing car) to be sent to Cairns. There was an mixup and the cars were delayed. The owner hired two cars in Cairns for the entire time they were needed at his own cost. We now plan to buy our next car from Paradise Motors. Well done and thanks Judy

I don't normally bother giving feedback but after my first car service today I felt I needed to let…read moreyou know how disappointed I am. I bought my used Mazda 3 just over 6 months ago from the Gepps Cross yard. During the last 6 months I had trouble free motoring. Loving the car. I noticed I was getting close to the scheduled service so I went online and booked. I love the online booking system by the way. I was going into my first service sceptical of the capped price service and my concerns started to come to life in an email from the service team. Their records indicate that my car is due for a wheel alignment. I asked how much extra and was quoted $59, fair enough I thought. When I get to the service centre at Hillcrest what I experienced was some of the most dishonest and blatant gouging I have ever experienced. Tony asked me if I had any concerns with the car and I mentioned some starting issues occasionally. Tony then proceeded to tell me what the problem was and casually drop another $295 on the bill. Then he tells me the alignment needs to be done on the front and the back wheels so that will be extra. I showed Tony the email quoting $59. At this stage I was thinking capped price? does not feel like it at all. He has not even seen my car and he is quoting prices to fix it. How can he know what the issue is without even looking at the car? Next question was how are windscreen wipers? They probably need changing I said. $48 for 2 rubber blades? Once again I start to question the whole capped price thing. Tony then tells me they need the car for the whole day. I was very surprised by this as I was quoted 4 hours. I have planned to wait for for the car if I knew it was going to be a whole day I would have made other arrangements. Not have the most positive experience so far. I decided to not go with anything other than the basic service because I was feeling lied to and ripped off. I would like to know line by line what is included in the capped price service. I plan to investigate what is industry standard for a capped price service. From what I have seen so far this feels like a business built on deception and lies to return a profit. Can I also get some details about the extended warranty, Will I void my warranty if I take my car to another place for service? Right now I feel like I have been lied to from the moment I bought the car and if I had the money I would be counting my losses trading in my car and moving to a company that keeps their word and does not use deception to suck money out of people. From what I have experienced today I am not expecting a reply. I have this picture of you reading this and being proud of your business model, I really hope this is not the case.

From the owner: Servicing all makes and makes.read more

great service the young lad who works there I think his name was jake did a great job will go back…read morewhen I need another car.

Never go here!! I…read morehave had many bad experiences with numerous cars, services, inquiries and have never, not once been pleased. I have always found it hard to be satisfied with getting my car services or find anyway in my north-east area of Adelaide, not even because I am small, female and blonde. But I regretfully took me car here, booked it in for a service, picked it up and almost keeled over the price and customer experience. After waiting at least 10 minutes in the makeshift "office", due to renovations, I was finally acknowledged by some rude man who's phone call I had clearly interrupted. I was palmed off to some apprentice who didn't speak a lot of English, who gave me my keys and said $700 please. I thought I had misunderstood him, unfortunately not. They had failed to inform me it was a major service and of the things they had done. I stood there in shock, and had to transfer money on my phone from my savings account as I was not prepared for this. I drove slowly home, thinking my whole fortnights pay had just gone to servicing this car. I spilled to my Dad as I got home and he rang and abused them, then my Mum, a renowned letter writer and complainer, tried to make her mark on them too. But to no avail, they completely disregarded what had happened and kept hand balling to different departments for reference. In the end, they are a big company, they got their money and they don't care if you come back, you are only one person. This is only 1 experience, I could share with you many more, but this review probably has some sort of word limit.

Staff were very friendly, I don't know what happened to the other reviewer, but I was told up front…read morehow much it was going to be for.my service, I quickly rang a few other Holden dealers before I gave the ok and found plaza Holden to be cheaper in most cases (1 other was the same price the rest dearer). Would recommend to anyone and will return again.

Recently bought a Wildtrak Ranger from Stillwell Ford used cars, was very happy with the service…read morefrom the team and how prompt they were in getting everything sorted was a very quick turn around from getting the paper work done to the delivery of the vehicle. highly recommend the service of Stillwell Ford Medindie.

I recently went on the hunt for a new car which I was going to be purchasing via Salary sacrifice…read more I made some enquiries online to several dealerships for several different models. I popped in to see Karen from Stillwell Ford and was greeted with a friendly smile. I explained to Karen what I was looking for and she showed me to the Ford Territory. I had a breif look as I was in a rush and she gave me some information and I left. Karen told me that I could Loan the car over night so a few days later I returned to loan the car over night. A few forms later and I drove off in a car. It was so helpful and non stressful to be able to do this as it gave my wife and I ample time to get a feel for the car. We made a decision to go with another brand purely based on what we needed in a vehicle and this didnt suit our needs. However Karen was so extremely helpful that I would recommend popping in to see her if you are in the Market for a new Ford.

We went to look at a ford falcon FG, oil was still black so they didn't even do a service. Got it…read morepre inspected before purchase, starter motor was going, rear bearing stuffed, front suspension gone too. Huge list of problems. When asked if there were any problems the salesman said it's fine. Listen to the multiple bad reviews and don't trust this place!!!

Avoid this place. I purchased 2 cars. The first was $6k and he said the knocking noise was typical…read morefor a Mazda. The motor blew up 3 months later. Over the 12 weeks as the oil thinned out, The knock got worse until the motor gave up. The second car was for my child. We weren't allowed to test drive it as it was packed in the back behind the other cars and he didn't want to move them all unless we agreed to purchase it first. He assured us, It had undergone a check from his mechanic. We drove it out and he was closing up. The front wheel was grinding so bad, Im surprised it didn't seize up, It was that bad.I called him up but he said he had left and to come back in the morning. We lived 100 kms away. I called him the next day and he said to bring it back the next day. I made plans for someone to pick us up and drive us all the way home. I called that morning to confirm to bring it down and he said he can't do it. This went on for weeks. I cannot believe they are still selling cars. He is rude, Doesnt allow test drives unless you but it and very belittling to women. SAVE YOUR MONEY and don't buy any car from JAX.