Started off well with 95 year old Mom coming in for skilled nursing. Physical therapy there was…read moreincredible. Had her almost able to move about with walker. Then, she had her first fall. No follow up as they stated she simply slid out of bed. No X-ray . Second fall she had compression fracture and broken clavicle. Finally admitted to hospital with UTI ( not discovered) and low sodium. Hospital amazed she was not admitted sooner. Due to pain and the above mentioned problems she became agitated with staff. This led them to falsely believe her symptoms were behavioral. Word of advice....do not send loved one there. Close to filing official complaint.

A very nice place to live. Everyone that lives here seems so happy. People are always walking…read moreoutside and the pool area is amazing here

The main complaint is the food, it's actually more like prison food. It's absurd that at…read morepractically full capacity at an average of over 4000.00 per residence they don't have better food than the slop that is served here. The portions are smaller than a kindergarten lunch plate. It's dirty and your voice is not heard. They listen and do nothing to improve things. We were sold that the food was amazing and nothing could be further from the truth. Sad to have to DoorDash food when you're paying this much.

I'm surprised there is no review on this facility, but I'll gladly be the first person…read more First of all, when we first moved our grandmother into this place, it was called, Kingsley Place. We were very happy then with the care my grandmother received, and enrollment was high--4 chairs were at each table in the dining room, for one example. Since the management changed to Emeritus, the place has gone downhill in my opinion. There are now less chairs at each table and fewer residents overall. There is also a high turnover in the staff here. Don't expect all the same faces when you come. One thing I will say, however, is that the staff members seem to be friendly and loving and that is very important to us, although they are stretched thin. One thing we were very upset about is that my grandmother's wallet got stolen right out of her room. NEVER leave purses in rooms unattended. Also, the food is just mediocre here. Nothing fancy for how expensive it is to be a resident. What's worse is when we switched to a different level of care, so that outside care would be solely responsible for caring for my grandmother, they continued to bill us for the previous amount. There are definitely some things about this place where the popular saying, "There is always room for improvement" ring true for this facility.

Sunrise at Siegen took care of my father, who was suffering from Dementia/Alzheimer's, during the…read morelast years of his life. The director, Lisa, and her caregiver staff in the Reminiscence section are wonderful people who really care about their residents. The facilities are comfortable and clean, with a real "homey" atmosphere. I don't think there is a better dementia care facility in Baton Rouge.

From the owner: At Sunrise at Siegen, we take a holistic approach to senior care, where everything we do has our…read moreresidents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

Although they continually boast that they have a higher than average patient to staff ratio, this…read moreis very hard to believe when you are there. Makes you wonder if the large staff are primarily for administration rather than nursing care. Our experience with the aides was better than with the nurses. It seems to be common practice for the nurses to take lunch/dinner breaks with no coverage for them while they are gone. Just the other night my father needed morphine during the night and it took 45 minutes to find the nurse. It was 4:45 in the morning and an aide said that the nurse would be available after she finished "feeding" a patient. Turns out that she was on her lunch break. St. James spends a great deal of time and money on public relations and very little on the actual care of the patient. Please do NOT be taken in by the slick image.

All is great as long as you are independent and do not require the attention or care from staff…read more Once you need care in the " wealth and hellness facility" ( as termed by residents) you see quite a difference Management is rude, staffing is minimal and inept, food was horrible, facilities we're dirty. Patients are left for hours with no attention.Do not leave your loved one there with the expectation that because you are paying a fortune they are getting exceptional care. . I had to pull my loved one out ....have never been so disgusted . I am an RN and would not recommend this facility to anyone I care about. They are more concerned with aesthetics of the independent living areas than patient care. Don't be fooled by the chandeliers and new paint ....its all for looks . Never assume you can forget about your loved one thinking they are being cared for. You MUST check on them daily .

Amanda, Brittany, Tammy, the Chef, the maintenance team, and all staff persons we met were…read moreprompt, efficient, welcoming, and amazingly helpful. We appreciate every kind, tolerant, and thoughtful assistance we have received. We are looking forward to finally completing our move to The Verandah. It is so nice to have folks who are patient and understanding to help us as we move to our new home. Betty A.

Very piss poor management. Staff does not take care of your loved one very well. If they have…read moredementia good luck with this place. Our father was left with a dirty toilet, filthy sheets, you had to beg them to get him a shower. Also you pay over $5000 a month and they still make you supply his toilet paper. WTH.