Not sure where to even start: Just finished my 2nd stay here. Most of the nurses, for the most…read morepart, were attentive and nice. The facility was clean,The food was so not good, my family dropped food off for me. Dr. Galati was nice and appeared to care about my concerns and health. Nurses: Thank God the NIGHTMARE male nurse that was working in the daytime on my 1st stay has been relieved of his duties. He was arrogant, rude, condescending, and no where ever should he be allowed to care for sick people. He had a very bad nasty attitude. The techs on day shift were nice and helpful, but--the male on night shift named Mike was horrible! The one and only time he entered my room at night was to sign a piece of paper. I had surgery and could not do for myself 100%, and when I called for help, he wouldn't even show up. I called and asked to be cleaned up for over 2 hours and when I kept calling because he didn't show, I regretted that decision because when he finally showed up he was mad! He was yanking me all around, was very rough, wiping me in such an awful way. He wouldn't even speak to me, but mumbling under his breath something about me being nasty, and when I started crying, he screamed: "what are you crying for!" I reported to my nurse and asked who do I report him too? She stated the charge nurse. I asked to speak to them. All that did was get me no help at all. That tech should not ever take care of vulnerable people. The next time I needed cleaning, I just laid in it for hours until daytime. No way was I going to be abused again. When my day tech came in the morning, I told her my skin was burning. She stated my skin was red and inflamed. She was kind and nice and put medicine cream on my skin. I was so thankful for her. The exercise people were great and helped me get moving again. Would I ever go back? Only if that tech wasn't taking care of me. He shouldn't take care of no one!

I am so disappointed in the level of care that my grandfather received while he was in this…read morerehabilitation hospital. When he was first admitted, my mother faxed all the living will and power of attorney papers to the hospital and not once did she receive a call from a doctor or nurse about his treatment or care while he was there. She had to call herself to find anything out after he texted her telling her how miserable he was being in there. My grandpa wears hearing aids and once released, he explained to us that they never took them out of his backpack the entire time he was there so he had no idea what was going on with his health, meals, or treatment plan for two weeks. He became very depressed while he was there and slept pretty much nonstop, we were under the impression that at a rehabilitation center he would be woken up to do exercises and get his health back on track, but he was allowed to do as he wished and there was no improvement in his condition while he was there. When he was finally released, the hospital was terrible at communicating with us what the proper protocol was and had no idea where his medical equipment was or if it had been delivered to his apartment. How would it have been delivered to his apartment if the family wasn't informed that he had to have it delivered, he lives alone! Once that was finally straight, he was missing medical equipment that we were told he would have, but apparently we were given a list with items that would cost extra and weren't told those details. The nurses were rude every time we called and offered no help. The worst part was when he was discharged and we showed up to pick him up the nurse couldn't even tell us how often he was supposed to have oxygen. She said "I don't know, maybe it's in his discharge papers somewhere" and explained that someone had read those to my grandpa without his hearing aids in. When she flipped through the discharge papers, she couldn't find the answer in there either so we never got the answer to that question. The shape my grandfather was in when we picked him up was terrible, he was FILTHY. He had on the same clothes he had on for two weeks and we were never told to bring him new clothes, even though we were dropping things off for him DAILY almost and he HAD NOT HAD A BATH OR SHOWER FOR TWO WEEKS. He told us that they had been having him wash himself with a washcloth in the sink to the best of his ability. It was absolutely disgusting. He had barely eaten since he had been there and told us that they never gave him an option of food, just brought him random things (he is a pretty picky eater, but if they would have given him an option he would have found something he liked). No worries though, the nurses sent us home with the leftover old spoiled fruit we had brought him two weeks before for him to snack on, it was never thrown out. We only brought him a meal a few times and when we did we had to heat it up before we brought it because they refused to heat any food up for him, so that was really inconvenient also. I advise you not to use this rehab center, find literally anywhere else for your loved ones. We could have given our family member better care at home.

Dr. Bradley no matter how many nouns, pronouns, verbs, adjectives or prepositional phrases you use…read moreWRONG IS WRONG. You were aware that I was having surgery well before the day in question because YOU were at the front desk whenever I explained to Samantha that I was going to need time to recover and that I was going to be on blood thinners for several weeks. That was April 25th. Thats a whole weeks notice. Had I no called or no showed that would be different. I even tried to explain how difficult it was for me to get around. Even now your response no way indicates that you had my best interest at heart. The fact that I was expected to drive an hour with 6 inscisions in my abdomen under pain medication only proves that you are in fact delusional. Oh, I'm sorry according to you , I could've done my therapy sitting in a chair RIGHT? And for the record YOU never refunded me anything. The incident that you mentioned was an error on your staffs part REMEMBER? You were trying to charge me for services that were already being covered by the VA. Had I not mentioned that my consult was effective you still would have been charging me for services. So whose integrity is in question? No matter how you dress it up, what you allowed your staff to do was ill-mannered and very poorly timed. YOU took money from me for services that were not rendered. I jumped through all kinds of hurdles trying to maintain my continuity of care with your facility but that didn't matter. Every patients circumstances are unique. My issues are not equivalent to the next patients. Your "policy" isn't worth the paper that its written on. You are greedy and petty. ALSO- your messaging service is not reliable because its been used in the past and call ins still were not being acknowledged. So perhaps it would behoove you to fix all of these ISSUES before claiming that you provide all available avenues to cancel appointment.

From the owner: Feel 100% With Quality Rehab Services…read more At Alexandria Spine & Rehab Center, we are dedicated to providing you with innovative treatments that can quickly end your back pain.

Wonderful staff and facility. Everyone did their best for me and had an amazing attitude the whole…read moretime. Highly recommend for any physical therapy needs.

From the owner: Getting you back to living life to your fullest potential is our goal…read more With a team of physical therapists experienced in diversified specialties, we are able to establish plans of care and treat injuries, pre/post op, aches, pains and strains related to Orthopaedic, sports medicine, lower back and neck, knee, shoulder/rotator cuff, elbow, wrist, hand, neuro, stroke, geriatric and pediatric rehabilitation. Our team consists of the only Physical Therapist in CenLA that is a Certified Orthopaedic Speicalist, meaning more training on rehabilitation of Orthopaedic related injuries/surgeries. Call to schedule an evaluation with one of our physical therapist today.

Edgefield had two great counselors when I first came they then fired one and brought in a "child"…read morewho had no clue abour addiction she was fresh out of school, The meals were very unhealthy and the schedule was "loose" some weeks you had specific activities then on a whim things would be cancelled. The head administrateter was clueless of what is happening in the facility. They need more structure and rules that are consistent.

From the owner: Edgefield Recovery Center is a 70 bed drug and alcohol treatment center providing treatment…read moreservices for addiction and cooccurring disorders. We serve adult men and women 21 and up with Medicaid and 18 with Private Insurance. With our team of licensed clinicians, an addictionologist, pysch nurse practitioner, medical nurse practioner, on site nurses and exercise trainers, our program meets the individual needs of each of our clients. We believe the longer a person stays engaged in the treatment process the greater chance for success in a lasting life free from drugs and alcohol. Teaching skills necessary to live with mental health disorders and good medication management.

This facility is the only one in Louisiana where they actually care about the person/client and…read morethey are not a number or $ sign. Most rehab's want to over prescribe an addict in recovery so they can bill their insurance an obscene amount money. Of course an addict will show signs of some mental health disorders (like bi-polar, depression,....) because their emotions are always up and down from the drugs and dealing with the situations that their addiction has caused in their life (like losing their job, home, upset relationships with their family,....). Once they detox off the alcohol and/or drugs and start to work on themselves and the reasons why they use they start to balance out and not show signs of mental health disorders anymore. Prescribing medicine that is not needed can negatively affect someone's health and their journey of recovery. The Hope Center DOES NOT DO THAT. Their clients are not dollar signs and become part of a family and huge support system. Most rehabs are a money making machine that puts their needs first over their clients. Some even funnel their clients that have graduated rehab into sober living homes that they or their friends own to benefit THEM. The staff at the Hope Center does not do that and help people have the best start that they can have when trying to stay sober. I 10,0000000/10 recommend The Hope Center if you or someone you know is looking for help for their addiction. God truly works in that rehab and the staff there.

Just a serious thought-it takes a lot for a person to admit they are depressed/sad much less go &…read moreseek help trying to save themselves; to be met with a hostile/rude/ disrespectful b therapist/counselor!!!! Just some food for thought...if you don't have the personality or want to wear your super hero cape-stay home! You should know how you treat patients in this state of mind is life or death important!! Personally-I'd rather die than discuss my life/feelings with said person...

From the owner: At our BAART Programs treatment center in Alexandria, Louisiana, we offer comprehensive…read moremedication-assisted treatment for opioid substance use disorder. As an outpatient treatment center, our Alexandria center provides the treatment and services that help patients from start to finish with opiate detox from fentanyl, heroin, and other opioid substances. We provide a non-judgmental environment supported by experienced medical providers and substance use counseling so you or a loved one can begin the journey toward recovery.

Compassionate Care Hospice took care of my grandfather until January of 2025 when he passed. Our…read moreentire family was so please with every employee that he saw. His nurse Toni was so compassionate, competent and overall just wonderful, his aide Rachel , his chaplain Bill and the list goes on. The aid is 5 days a week, the nurse would sometimes even come twice a day just to tuck him in for the evening. They listened to our concerns, questions and most importantly kept my grandfather comfortable during his last days. I will certainly recommend Compassionate Care!

I have been supporting a friend through end-of-life care with her father. She has hired…read moreCompassionate Care Hospice and has felt their care has helped. However, this last week when she asked for more pain meds because she knew the prescription would run out over the weekend, the hospice nurse did not listen to her. Over the weekend, when the meds ran out, the on-call hospice nurse responded SLOWLY and then sent the wrong dose to the hospice physician. This was discovered later at the pharmacy and reported to the on-call nurse. There was no timely response, no updated prescription, and the pharmacy was closing. This meant my friend's father went without adequate pain meds from Saturday night to Monday morning. He was in unbearable pain, and the family was extremely upset. The hospice nurses did not show compassion and did not help problem solve. Three staff members failed to provide care that was consistent with the principles of hospice care: to relieve pain and to help families cope. While the majority of the care they have received has been acceptable, this experience was unacceptable, unethical and cruel. Be aware that even as a grieving family member you need to advocate for your loved ones, make sure you hire caring professionals, and that you are heard and well supported.