We have used RedBird several times for all of our company apparel. The quality of the clothes and…read moreembroidery is perfect! Customer service is prompt with getting back with any concerns. Worth every penny!

The cutest shop in Rhode Island! I stopped in and was blown away at the variety of customized gifts…read morethey offer, I ordered some awesome Christmas gifts for my family and the owner was so helpful helping me pick designs I'm so excited for everyone to get their personalized gifts this year!

We placed an order for 500 key tags. Service was fast and friendly. I would definitely use them…read moreagain for promotional items.

Amazing work! Kristin was great to work with, she took my basic idea and turned it into exactly…read morewhat I had envisioned. The turn around time was also super quick and the prices were so much more affordable than I had originally budgeted. Graphic Ink will have my business from now on!

I love this place! Thank you so much for my awesome shirt! And for treating my mom so good.read more

I was looking for a unique gift for a college buddy, who is turning 70. I found Off Tha Hook online…read moreand I was impressed by the reviews I found. I should have known right then that this was the place to go. The quality of the work is MIGHTY FINE! But here is the best part. These people (Rick and Jessy) are truly all that. Rich shared the story of the origins of the business and told me about their mission. This is the essence- local people providing high-quality work AND serving their community as well. I am absolutely impressed with how Jessy translated my idea into one very cool story. I could go on and on- these folks are the real deal. Great service, great, passionate people, excellent work. You knocked it out of the park. THANK YOU!

Here at Independent Plumbing and heating we have been using east coast embroidery for years…read more Despite the ownership change they have stayed professional and high quality through the transition. Whether it's a jacket, shirt, or hoodie the work is always excellent, and uniform. We will continue to use them for all of the companies clothing needs in the future.

Ordered an apron for my "big brother," and they did EXACTLY what I sketched out for embroidered…read morepersonalization. He was thrilled. And it was a good price, and done in a few days!!! Will use them again!

Unfortunately, I did not have a good experience here. The workmanship of the embroidery was not…read moreacceptable. I had a baby blanket that was hand sewn to be given as a gift. The embroidery was not spaced or lined up correctly. The back of the blanket still had paper adhered to the fabric. When I called and spoke with the owner, he offered no recourse. He stated there was nothing wrong with his work. I believe we had a difference of opinion. Lesson learned, as I will go elsewhere in the future.

If could leave zero stars, I would. I drove 45 minutes to place an order on November 8, 2023 for…read morethree custom embroidered shirts which were suppose to be birthday presents. I had plans to leave New England on December 10 for months so it was important that I received the order in time for my departure. The owner, Don, said he would send me markups that night via email but to no avail. I was also never told when the order would be ready. Two weeks went by and I called the shop on November 21 and again talked to the owner. He told me he was sick and was not in the shop for a week and again promised me he would sent me a markup of the design via email that night. On November 26, I emailed the owner and asked for a status update. No response. I called the shop again on November 30 and spoke to a women who stated she would relay my message to the owner and leave a written note. She also assured me he would place the order in time for my departure. At the time of writing this review, I am scheduled to leave at the end of this week with NO response and NO sentimental birthday gift for my boyfriend. Thank you for leaving me high and dry Don! Express Embroidery website markets themselves as "fast" and affordable. Given my experience, that is my definition of false advertising.

Very friendly and skilled. I arrived with a short notice request for an embroidered apron. They…read morewere happy to accommodate.

Prompt service. Very accommodating. I Highly recommend this company. Beautiful work ! Answered…read moreall my needs .

Fast, efficient service. They lettered a piece of clothing for me within 24 hours. I wish I had…read morethought to ask about the different types of print, as I am not good of the one chosen. But that is my fault.

Unprofessional experience. Tried using their service for 40 shirts DTF transfers. Brought the…read moreshirts in to get a quote which we assured would be in the next week. After two weeks I called and they had not sent anything but explained there was family struggles (and they lied telling me they sent it, which they definitely did not). Whatever, I'm patient, but they provide an unprepared quote with error. Finally quote gets fixed and I'm told proofs will be to me by Monday. Monday comes and nothing. Tuesday I get proofs that look like a high schooler made them on Microsoft paint. This is the 3 weeks after drop off. They tell us we have a date the next day, but yet they can't even get me proper proofs. Called EVERY day to finally get a call back. No accountability, just excuses and them encouraging me to have them print, well no because how can I trust the print to go forward when the proof and quote were underprepared. Sure there's ups and downs in life, but if you aren't in top of your game, then acknowledge it and make it right. They missed two dates that they gave me! Had to pick up the shirts and after 3 weeks starting over for a more professional experience with a company I can trust to get it done right and hold on to their dates.