We hired North Shore Electric to design and install a gutter and downspout de-icing system. Despite…read morethe system being powered on, the downspouts freeze solid, water backs up, and ice pools at the base--creating a serious safety hazard. We raised this issue last winter and again this year, and each time our concerns were dismissed, with blame placed on us despite the system being turned on well in advance of freezing conditions. We are now being told that their 10-year "warranty" only covers the cable itself, not evaluating whether the system is functioning properly or was correctly designed. In other words, if the system fails to do its basic job, we still have to pay them just to tell us why. What is the point of a warranty if the company refuses to stand behind system performance or take responsibility for obvious design failures? Between the unsafe conditions, refusal to investigate without charging high fees, and repeated deflection, this experience has been extremely disappointing. We would not recommend this company. It's clear that once they receive their nearly $5,000 payment, customer support ends.

Honest work, amazing service, very efficient. Definitely will be using them moving forward.read more

We just finished a generator installation by Andrey and another employee. We are totally satisfied…read morewith the installation process. They both do excellent detailed work and met individual requests including adding an outlet and installing the gas line and electrical line underground from the electric feed to the generator. We would highly recommend them!

Couldn't be happier with the service provided. It was easy to arrange a visit to service my home…read moregenerator. Andrey continued to help troubleshoot afterwards by phone when my generator kept losing connection to the local network - it turned out to be a weak WiFi signal. Two enthusiastic thumbs up!

Josh did a fantastic job! He tracked down and added new circuits and outlets to accommodate new…read moreappliances in my kitchen. I have rewired part of my house myself, but I learned a lot from him! A true professional, and super nice guy!

Excellent. My attic fan had been squealing periodically and Josh was able to go into the attic and…read moreremove the motor and replace it with a new one. This was a much better option instead of removing the entire unit and having a roofer do the replacement. He was neat clean on time and respectful. He used shoe coverings and cared about not walking on the carpets with his boots on. He also covered the carpeted area upstairs with a cloth tarp where he put his ladder to gain access to our attic. Highly recommended.

Tom installed a Generator/InverterTransfer Switch in my basement to the outside wall. So next power…read moreoutage, I hook up my Generator and I'm good to go! Refrigerator, Sump, Wi-fi some lighting and even my well pump! Tom was on time, knowledgeable, cost effective and very communicative . He made sure everything worked, cleaned up afterward. I would definitely use his services again!

Tom came out to my place, got the proper measurements for the fixture that I needed to have…read morereplaced, and installed a nice new unit within the budget I quoted to him.

Our home is over 100 years old. The previous owners did a simi update on the electrical system over…read more50 years ago. From the initial contact with Illinois State Electrical we knew that they were our choice. They are a 5 star organization. It was a pleasure doing buisness with them.

We waited all morning to find out the Electrician that was appointed to come to my house today got…read morecalled into an emergency job. This is his initial visit appointment. The time he was scheduled to arrive is between 10:30 and 11am, operator Veronica called me at 11:40 asking to reschedule for another day. When I asked why was the electrician that was assigned to me got called in for an emergency job, Veronica said "that's how the company works". Do I recommend this company? Absolutely not!

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

I used Brad for a second time and I will certainly use him again in the future. On time and…read morereasonable. Don't hesitate to call him for any electrical work you need.

We wanted a local electrician to add gimbal can less lights on our 30° living room ceiling and…read morereplace a couple canned with can less. Brad quickly responded to my inquiry, set up a time to give a quote and arrived at our home on time. During the entire process his communication was exemplary. He is knowledgeable, can problem solve quickly and has a professional demeanor. We would use him again and recommend him to others.

Great work, nice people Timely, and professional. We had electrical outlets replaced inside and…read moreout as well as a bathroom exhaust fan. All went well.

Ryan and Alan did a great job running Cat 6 cable for my new doorbell! Will definitely give them a…read morecall again for future jobs!