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    6 years ago

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    Bamboo Insurance - My house was on fire January 29 until this day is still like this that bamboo Insurance hasn't done anything.

    Bamboo Insurance

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    Fast and efficient call, got to know a lot that was never tough by my mortgage company.read more

    I've been a fully cooperative policyholder throughout this claims process (filed 6/26/26), and…read moreBamboo Insurance / Accredited Specialty Insurance Company has repaid that cooperation with months of stonewalling. I filed a claim in good faith from an issue that arose with my house. Instead of a timely, straightforward review, the claim was handed to their Special Investigations Unit and I received a Reservation of Rights letter listing a disputed date of loss and leaning on an unrelated pre-purchase inspection report to suggest the damage was "pre-existing." I'm a first time home owner and my understanding is if you see a big enough issue, file a claim which is exactly what I did. I have provided everything requested: documentation, records, cooperation at every step and I am still waiting on a decision. This is well beyond what should be a reasonable timeframe. This is not how a company should treat a paying customer during one of the most stressful moments of homeownership: an active property loss. If you're shopping for homeowners insurance, know that a clean claim history and full cooperation on your end does not guarantee a timely or fair process here. I would strongly encourage anyone considering this insurer to look elsewhere, and I'd encourage current policyholders in a dispute to involve an attorney or public adjuster early. Don't expect this company to move quickly or fairly on its own.

    Insurance Concepts - While Ken Church, founder of Insurance Concepts, is no longer active in the business his influence and integrity has left a lasting impact.

    Insurance Concepts

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    AVOID AT ALL COSTS! GO DIRECTLY TO ANYONE ELSE!…read more For several years, I was a client of this insurance "agency," and throughout that time, I was repeatedly lied to and scammed. I am reporting this company to the Utah Insurance Department and any other relevant regulatory bodies where they are listed. I was initially introduced to this agency by my ex-spouse, who already had a policy, and we combined our policies after getting married. For years after our divorce, I was falsely told that it was legally required to carry motorcycle insurance on an inoperable bike. Despite repeatedly arguing that insurance was unnecessary since the vehicle could not be driven--and even threatening to switch to a competitor--they refused to cancel the policy. I ended up paying for this unnecessary policy for six years. No such law exists. I have receipts documenting every conversation, which I am submitting with my formal complaints to the state. Additionally, I inquired whether I could obtain a direct policy with Progressive without going through an intermediary "agent." I was explicitly told this was not possible and that all policies must go through an agency. This was another blatant lie, which I discovered when I contacted Progressive directly to update my address and policy. Since moving to another state, I have learned that everything I was charged for and told up to this point was false. DO NOT, under any circumstances, do business with these crooks.

    Really good experience with Andy. Very knowledgeable and helpful. I did a car and home bundle and…read moreended up saving money and getting extra coverage. Andy walked me thru the policies and explained each step clearly. Super helpful!

    Stewart Title - realestatesvcs - Updated October 2026

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