First-rate service experienced today dealing with Barbara for the first time. She quickly resolved…read morea problem I had regarding travel within Europe after I was unable to confirm flights found online, and booked the best options for me. Then she saved me time and effort altering a flight I had already booked myself, when I decided to extend my trip.

Best Travel Agency, Barbara wery friendly and helpful.Best prizes and newer any problems during my…read moreinternational and Domestic Airline Trips.She is wery professional and trustworthy.

My wife and I got married in Sept. 2021 and had plans to go on our honeymoon during the pandemic…read morestill. Patrick came recommended from a friend and we are absolutely thankful that we opted to use his expertise to plan out our trip. 1. We wanted to go to an all-inclusive resort in the Caribbean but I knew that Sept. was not an ideal time due to hurricane season. Patrick advised that we should try out St. Lucia as it had the resorts that we could go to and also had plenty of nature to be in which is the other thing we were wanting. 2. Patrick provided excellent recommendations about which resorts were going to match our budget and our desires. I thought that Sandals would be out of reach but he was able to find a great deal for us! 3. Patrick was incredibly helpful in planning out the details of our stay. He helped me figure out the travel details and especially in navigating the stresses of JetBlue cancelling our flights 4 times. He helped me book terrific excursions that matched what my wife was interested in doing. 4. I forgot to do our travel clearance to visit St. Lucia in the stress of the week before the wedding and needed to rush to fill out and get the paperwork cleared. Patrick offered to hop on the phone to wait and talk to someone in the government to get the paperwork processed. Thankfully that wasn't needed and the forms cleared without extra phone calls needed, but just him offering to do that was so generous and him seriously going above and beyond in his services. Patrick helped us plan a honeymoon that I will never forget and made the process so incredibly easy. Going to use his services as often as I can to plan vacations and will eagerly encourage everyone I know to go through his services. Don't hesistate, just go with him.

My wife and I wanted to do a Celebrity cruise for our anniversary and we wanted to try using a…read moretravel agent. I usually book everything myself, but decided to not stress out as much this time around. Patrick took care of everything from our flights, one night hotel and our cruise. He made things really easy and patiently answered all my questions and concerns. The website is also easy to use and had all our docs in one convenient place. The trip was amazing, highly recommend his services, thank you Patrick!

Ron closed his Travel of Orange office over two years ago and works from his home, which makes it…read morenearly impossible to do business with him and when things go wrong with what he sold you, basically, "You are out of luck." Ron did not want to assist my husband and I in getting refunded for British Airways tickets $3,107.60 plus other related costs for a total of $4,243,60. His commission on airfare was $556.00. Ron's commission for booking air is the highest I have encountered in Orange County. On 9/24/2021 at LAX we could not board our British Airways flight because we could not obtain the Romania Passenger Locator/Covid form online. Ron a seasoned travel agent did not know the two Covid requirements for boarding British Airways and sold us a product (British Airways e-tickets) we could not use. We should have had this information from Ron about the required forms. Ron informed us we were entered as "no show" and all eight tickets were null and void. We had to repurchase all eight tickets and pay his commission again so we could fly on 9/25/2021. On 10/23, British Airways agent at the airport in Dubrovnik showed us on the computer our double-booked seats on our return flights. Ron should have not resold us four tickets for our return flights. Ron was deceitful and claimed he knew nothing about the double booking. He should have checked our locator record and it would have shown him we already had four booked seats for our return flights. We should have only purchased four tickets and not another eight tickets. While on trip in September 2021 I asked Ron for his letter with his involvement with British Airways. Informed Ron I called CapitalOne VISA 10/23/2021, and I have 90 days to contest the $3,107.60 for paying twice for airfare. Needed Ron's letter so it was not hearsay on my part. His letter was received 2/22/2022. Called CapitalOne VISA 2/22 and was informed time ran out. Loss $3,107.60. Ron sold us Chubb Travel Protection Insurance, "Cancel for any reason," he informed us you pay more for this protection and can cancel even if you did not want to go on the trip. He told us to file a claim with Chubb on the loss airfare and other related costs. Claim was denied. Ron did not know why claim was denied, he showed no remorse and did not assist us in calling his Chubb rep. Again, he told us to refile claim. Again, claim was denied. Repeatedly asked for a copy of policy and never received it. Ron has numerous excuses as to why he cannot assist you and did not reply to my husband's and my numerous phone calls and texts. He makes umpteen false promises that he does not keep, has no follow-up skills, and enjoys upselling his clients, so he can earn higher commissions. Ron's upselling Journeys private tours in Croatia were not delivered because of an earthquake. Since 10/25/2021 we have been trying to have Ron obtain a partial refund from Journeys. Ron was misleading in his sales practices upselling us private tours, Chubb "Cancel for any reason," travel insurance, and British Airways e-tickets. We loss $1,687.14 Chubb travel insurance and $4,243.60 for airline tickets and related costs doing business with Ron. Ron did not know British Airways office address to file a claim. He is not a full-service travel agent. Ron has ghosted us and had no intentions of assisting us in getting our refunds. Ron has lost his passion for working in the travel industry. Cat D. Orange, CA

Is there a negative star? I would definitely give this agency a negative zero. Worst. Agency…read more Ever. Exactly what someone had said. FRAUD. Do not give them your credit card. They will double charge your card. Stay away from this agency.

The absolute BEST trip ever! Mary from Sunny Hills Travel booked a once in a lifetime trip for us…read moreto Dubrovnik, Croatia. We stayed at the gorgeous Hotel Excelsior for 7 nights. The hotel views, rooms, and staff were amazing! Mary set up our incredible day trips. From the City Tour, A day trip to Montenegro, kayaking around Lokrum Island, an all day boat trip to visit the Elafiti Islands & the blue sea caves (my absolute favorite). Mary also booked our dinner reservations. Don't miss taking the cable car to the Panorama Restaurant (you will not believe it!!). Everything was first class. And by far our most favorite vacation yet. So much history and beauty! And the locals are so friendly and kind. Mary & Becky at Sunny Hills Travel cannot be beat! Everything was taken care of and our trip was perfect! If you are looking for a trip of a lifetime, you've found the right travel agent! They are the BEST!

From the owner: Sunny Hills Travel's promise to exceed your expectations each and every time we assist you with…read moreyour travel plans. Through our affiliation with Signature Travel Network, we can provide you the best travel deals available and exclusive offers, including: the best rates and savings on land or cruise vacations, exclusive amenities at many of the best hotels and resorts worldwide; unparalleled cruise amenities such as pre-paid gratuities, shipboard credits and private car and driver experiences in select ports; and access to an exclusive network of the best providers of tailor-made vacation experiences worldwide.

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

We recently returned from a 2-week trip to Switzerland, flawlessly prepared by Samantha of Wander…read moreJoy Vacations. Flights, Hotels, Train/Travel passes, Excursions, Restaurant reservations... you name it, Samantha anticipated and fulfilled the itinerary, soliciting our input throughout the process. Everything went smooth (like Swiss clockwork), and without question it was the best vacation we've ever had. Looking forward to working w/Samantha and Wander Joy for our next big adventure soon!

In the past couple years, we have had the pleasure of working with Samantha on 2 epic family…read moreadventures! The 1st was a Euro Tour (Barcelona-Madrid-Paris-Florence-Rome) and the 2nd was a Japan/Korea tour (Tokyo-Seoul). Communication was outstanding! We spent a couple weeks organizing both, then received full digital and hard copy itineraries and we were off to our destinations! Every hotel, restaurant, and recommended tours were 5 star value and enjoyed by all. The best part is how efficient Samantha is with her communication and detail in putting the itinerary together. We are already working on our next project and plan to use Wander Joy Vacations for the rest of our lives! Thanks again Samantha! Cheers!

It'll be my first time traveling overseas as an adult (meaning my parents aren't going with me) and…read moreso I was stressed about the whole visa situation. Simone & her team at AV Travel made everything so easy and smooth for us. It took about a week for us to get our visas! Definitely recommend for your travel needs. The only downside is that they close pretty early on Saturdays & are completely closed on Sundays

Very poor customer service call. Asked about lowest price from LAX to Hà Nội and quoted me $1200…read more Asked if there is anything lower and immediate brief response was just call another travel agency. Asked why another one I called was only $980 and is a well known airline and response was brief and the same as if they don't even want your business.

I have had several trips arranged by Fiesta Travel. Paris, London, Thailand, Italy and will be…read moregoing to Portugal this year-to name a few. Gena and Al have been the best. I have had the best experiences working with them. I have even had to call them for different reasons from locations abroad and they are very helpful and responsive. I can not recommend them enough for your next vacation!

Gena was absolutely amazing in planning our Iceland trip! She made everything so easy and when our…read moreflights were delayed she rebooked everything for us for a smooth arrival and new connecting flights on a short notice! Truly the best and Iceland was beautiful! Thank you so much Gena!

Trip Design staff are well travelled folks, who know where are all the good spots to visit…read more They've organized some incredible adventures for us, and were always there to help when we needed to change something. Highly recommend.

After postponing our long awaited trip to Italy due to Covid we just returned Monday, May 16th and…read moreit was absolutely amazing! When i started planning the trip, I knew for sure that I wanted someone to develop a wonderful trip with our input for a dream itinerary and to make this as hassle free for my wife and I. Milica delivered 1000%! It was the best organized vacation ever and everything went smoothly and we saved a ton of wasted time using Milica. I can't say enough about Milica! If you want a great trip start in Rome, then to Florence, day trip to Cinque Terre, then to Milan, day trip to Lake Como and finish in Venice! Gonna have Milica start on next year adventure in Europe!

Earlier this summer, our family had the privilege of taking a vacation through Nice, Florence, and…read moreVenice. We originally attempted to plan everything ourselves--flights, hotels, transportation, sightseeing--but quickly realized how overwhelming it was to manage all the moving pieces. That's when we decided to try a travel agent (with all the online travel booking sites, I didn't even realize they still existed!) And we are so incredibly grateful we did! From the very first conversation, Natalie took the time to understand our family's needs, interests, and travel style. She handled everything--airfare, hotel reservations, ground transportation, activities, and dining recommendations--with such care, attention to detail, and genuine enthusiasm. She even thought of things we hadn't considered, and her advice elevated our trip in ways we never expected. One of the most helpful tools she provided was the TripPlan app, which housed our complete itinerary, step-by-step check-in instructions, flight details, hotel info, and all our travel arrangements organized by day and location. It also included Natalie's personalized suggestions, travel tips, and hidden gems for each destination. That app became our travel bible--it truly made the experience seamless and stress-free. What really stood out was how much Natalie cares. She clearly has deep knowledge of each destination and it shows in the thoughtful touches and curated experiences she builds into her plans. She went above and beyond to ensure that our family had a memorable and meaningful vacation, and we felt fully supported every step of the way. Natalie didn't just help us plan a vacation--she helped us create lifelong memories. We can't thank her enough and are already looking forward to working with her again for our next adventure. Thank you, Natalie and Olive Travel Agency--you are simply the best!

Natalie is very responsive and attentive. She works diligently to provide the best service and…read moretravel requirements requested. I highly recommend Olive Travel. Happy trails and safe travels.