I made a order online and when I got to the store, the young man behind the counter when he finally finished chatting up, the lady told me I have no order and shrugged. I showed him the order on my phone. He was like I have no order. I told him exactly how much I paid. He said I have no order. And even though I already showed him the receipt on my phone he says can you show me your bank account. I said do you want me to show you my bank account? Yes. I looked down at my phone and start to look through my apps because I've bought no food for dinner and my family is waiting and this was my plan because they happen to like Steve's. I'm not a super fan, but they like it. I say one word. Wow.
The I assume teenager behind the counter, then tells me if I'm gonna be disrespectful. He's not going to serve me and I can get out. I said, how am I being disrespectful? He says you're giving me an attitude. " you should respect the person who's making your food." well first of all he wasn't making me any food and he wasn't about to make me food and no matter what receipt I showed him to confirm that I had just made the order and paid and it was there on my phone, he wasn't making me any food, but he did want to see my bank account. I don't show my bank account to anybody, but for food I was willing to do it and in the middle of that and I can feel when somebody's being aggressive.- he says to impress aggressively you're being disrespectful and I'm not gonna serve you- you can get out.
For one word, quietly uttered while I look at my phone, "wow".
Wow is wow I've gone to the trouble and selected this place to be responsible for my dinner for feeding my family. I didn't buy any groceries and here I'm standing and I have ordered and paid and I've just showed the proof on my phone and now I'm being told that I have to show my bank account in order for anything more to happen. That's wow.
Then he repeats, you should be respectful to the person who's making your food. I knew what that meant. Clearly this is a threat if you're not respectful to the person making your food watch out. so given now I've been reprimanded by someone 1/5 of my age, for doing something I most certainly did not do in an aggressive way and being refused Service and invited to leave, I turned on my heel because clearly I'm not getting food and as I'm leaving, he calls after me if you show me your receipt, I'll make you food. Are you joking me at this point- I had already showed him the receipt. I had already showed him the order. He had already looked at it with his own eyes and yet refused to do anything. I had already asked to contact Steve to help resolve it.
What did he say to me? He shrugs turns his lip half up and says "I just work here."
So at this moment, I am now in my kitchen becoming creative coming up with dinner that I could've done for free instead of paying $58.64 which I'll have to phone my credit card company and have reversed so thanks Steve for the extra work and the suing issues from not having provided supper for my family. People can get upset when they're not fed in case you don't know. So that's how my evening went. I would've otherwise Phone Steve, and shared my experience because I think that's truly a respectful thing to do, but since Steve was nowhere to be found. Here's my review. Let me take this opportunity to say the food is not amazing anyway. read more